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The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

3.5 star property

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Photo gallery for The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

Pool
Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1202 Futurity Dr., Sunland Park, NM, 88063
  • Sunland Park Racetrack and Casino
    ‪3 min walk‬
  • Western Playland Amusement Park
    ‪4 min walk‬
  • Sunland Park Mall
    ‪4 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Racetrack View)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Racetrack View)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Racetrack View)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Racetrack View)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Racetrack View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Racetrack View)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn El Paso West - Sunland Park by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1002)
The price is $93
per night
$109 total
includes taxes & fees
May 15 - May 16
Holiday Inn El Paso West - Sunland Park by IHG

About this property

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

3.5-star Sunland Park hotel walkable to Sunland Park Racetrack and Casino
This smoke-free hotel features a casino, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a refrigerator in a common area.
The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection offers 78 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Sunland Park hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3.5-star property. This business-friendly hotel also offers a casino, a 24-hour fitness center, and a terrace. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection is a smoke-free property.

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection has a restaurant on site.
Corralito - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corralito

Things to do

  • 24-hour gym
  • Casino
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Ballroom
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is required for transportation to and from this property

Property is also known as

Hotel Sunland Park Casino Ascend Hotel Collection Member
Sunland Park Casino Ascend Collection Member
Sunland Park Casino Ascend Co
The Hotel at Sunland Park Casino Ascend Hotel Collection
The Hotel At Sunland Park Casino Ascend Hotel Collection Member

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kristian, Artesia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great value but very bare bones stay.
Stayed 1 night in Jan 2025

6/10 Okay

Edin

Business traveler
Liked: Cleanliness

blah

Overpriced for no reason , it is not part of the casino i had to walk outside and walk for 5-8 min to get to the casino did not feel safe walking the parking lot with my play money casino is machines only not really a happy place mostly hard core gamblers did not have fun
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Maria

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Stunning views, okay rooms

I feel like this hotel could be really stunning, I loved the views of the horsetrack and the mountain but it really could be a much elevated experience. Our room smelled like mildew really bad, the shower sprayed everywhere with the filmsy curtain that made the water get all over the floor even worse so that leads me to believe that there's probably mold damage or at least the cause of all the mildew. it's a very basic hotel, not all the floors have ice makers, there's not a small kitchen to even buy a cup of milk for a toddler from, and it's a little loud from the hallways/neighbors. We had a place to sleep which is what we were looking for but I think it really could be a much better place with some love.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a 3 star hotel by any means. However, for the cost, it was deasant, clean, and of cousrse, next to the casino. Staff was excellent. I didn't experience any major issues. A couple of suggestions would be to offer at minimum a continental breakfast and smart TV's in the rooms. Other than that, it wouldnt be my first choice.
Stayed 4 nights in Jan 2025

2/10 Terrible

Crystal

Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy our stay at this hotel
Stayed 2 nights in Jan 2025

8/10 Good

AVELINO

Liked: Cleanliness, staff & service, property conditions & facilities
well was good, the shower was super hard to open and when it did and finish the shower the was a leak and never stop dripping water,
Stayed 1 night in Jan 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely responsive and accommodating when tv malfunctioned. Room was cozy. Comp morning coffee was terrible. Should have better room service options from corralitos.
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay
Stayed 1 night in Jan 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and well maintained
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the track.
Stayed 1 night in Jan 2025

4/10 Poor

ANDEW

Business traveler
Disliked: Staff & service, amenities
No water to drink anywhere. Shower head loose. Dirty, Pooh in toilet. Rat nest outside between casino and hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

James

The shower hot water was lukewarm at best in both rooms. TV is very basic cable with few channels. Front desk staff and shuttle driver were excellent and very friendly.
Stayed 1 night in Jan 2025

8/10 Good

Alfred

Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place. Clean, fresh, smoke free rooms. Friendly staff. Close parking, and it's on casino property, so the security is good. I was disappointed that rooms were sold out on my way back through. I should have booked earlier.
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Walking distance from the casino staff is really nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would rate my stay a 10

My 2-night stay at The Hotel was an excellent experience.... the room was especially nice - extremely clean and comfortable. The beds and room temperature were as good as can be. In addition, Front Desk Staff are awesome, very friendly and helpful during check-in, staff would exchange pleasantries as we would pass front desk coming or leaving. Conveniently located next door to a casino, able to spend some fun time playing slot and watching horse racing. Overall, would rate this stay a "10"
Stayed 2 nights in Jan 2025

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Jan 2025

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival Nellie greeted me at the front desk with my room ready early! Later I ran into Sierra at the front desk and she helped me print out a receipt that I did online.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty quiet and comfortable stay. Staff was great and facilities were clean.
Stayed 1 night in Dec 2024