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The Plaza Hotel Pioneer Park

4.0 star property

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Photo gallery for The Plaza Hotel Pioneer Park

Lobby sitting area
1 bedroom, pillowtop beds, minibar, in-room safe
Exterior
Meeting facility
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
106 W MILLS AVENUE, El Paso, TX, 79901
  • Plaza Theater
    ‪2 min walk‬
  • University of Texas at El Paso
    ‪2 min drive‬
  • Sun Bowl Stadium
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

City view

Classic Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Anson Junior Suite, 1 King Bed

City view

Anson Junior Suite, 1 King Bed

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark Suite, 1 King Bed

Flat-screen TV

Landmark Suite, 1 King Bed

  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

City view

Classic Room, 2 Queen Beds

  • 447 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pioneer King Room

City view

Pioneer King Room

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mills Junior Suite, 1 King Bed

City view

Mills Junior Suite, 1 King Bed

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pioneer Two Queen

City view

Pioneer Two Queen

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pioneer Two Queen ADA

1 bedroom, pillowtop beds, minibar, in-room safe

Pioneer Two Queen ADA

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Landmark Suite, 1 King Bed Accessible

Flat-screen TV

Landmark Suite, 1 King Bed Accessible

  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

1 bedroom, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • 447 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Plaza Hotel Pioneer Park

4-star hotel in Downtown El Paso
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1600 square feet (149 square meters) include conference space. This Art Deco hotel also offers a health club, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge). A total renovation of this property was completed in April 2020.

The Plaza Hotel Pioneer Park is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ambar - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 20 per day)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ambar

Things to do

  • Health club

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 1,600 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Roll-in shower (51 inches wide)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Covered valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Plaza Hotel Pioneer Park El Paso
Plaza Pioneer Park El Paso
Plaza Pioneer Park
Property Plaza Hotel Pioneer Park El Paso
El Paso Plaza Hotel Pioneer Park Property
Property Plaza Hotel Pioneer Park
Plaza Pioneer Park El Paso
Plaza Hotel Pioneer Park
The Plaza Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel
The Plaza Hotel Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel El Paso

The Plaza Hotel Pioneer Park Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1059 out of 1246 reviews
Rating 8 - Good. 94 out of 1246 reviews
Rating 6 - Okay. 45 out of 1246 reviews
Rating 4 - Poor. 23 out of 1246 reviews
Rating 2 - Terrible. 25 out of 1246 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Reuben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Rooftop bar is a must! Would definitely stay here again!
Stayed 1 night in Mar 2025

6/10 Okay

Grace

Stayed 3 nights in Mar 2025

10/10 Excellent

Shafter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was worried about El Paso’s crime rate, and having to travel with very valuable equipment. This hotel put me at ease, lots of security and police presence. Had no issues, and the hotel is amazing, old world meets ultra luxury. I would travel 9 hours to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

carrie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Such an awesome place. Great food, great location, and super comfy bed. Will stay there every time in El Paso.
Stayed 5 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joni

Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Antonieta, The Woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Raul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel is great. Management of Ambar can be better

Had an unfortunate experience at restaurant where management could have been much more accommodating. I was celebrating a birthday with friends and a group of 4 more lifelong friends came by to say hi and join us. We asked to be moved to a larger, empty table and was denied, asked if they could take one of the several empty 4 tops nearby and was denied. We were told the restaurant was booked up, at 930 pm. There was no wait. These tables were never filled. Manager refused accommodations where something could have been done. Prominent El Pasoans were turned away and left with a bitter experience. Ambar is a 3 star restaurant at best trying to be elite. You don’t turn away your target market when El Paso has limited amount of individuals that can afford plaza/ambar. These individuals are prominent attorneys, judges, and city officials. If I told you their names, management would be kicking themselves right now. Now you have a bad reputation with these individuals and I will not go back or say good things.
Stayed 1 night in Mar 2025

10/10 Excellent

Clayton, pittsburgh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated hotel Excellent amenities and impressive restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

Lorena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful property! The amenities are wonderful! It just takes you away to Old El Paso days.
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced buffet..
Stayed 5 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Grace

Stayed 3 nights in Feb 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about my experience! Rooftop patio was amazing! I invited some guests to join me and we got excellent great service! I will definitely stay your place again !
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible!
Stayed 1 night in Feb 2025

10/10 Excellent

Blake

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adoniram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chuy

Stayed 2 nights in Feb 2025