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The Plaza Hotel Pioneer Park

4.0 star property

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Photo gallery for The Plaza Hotel Pioneer Park

Lobby sitting area
Meeting facility
Breakfast, lunch, dinner served; Mexican cuisine
Exterior
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
$209
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
106 W MILLS AVENUE, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪2 min walk‬
  • Place, Paso del Norte International Bridge
    ‪15 min walk‬
  • Place, University of Texas at El Paso
    ‪2 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

City view

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(28 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

City view

Classic Room, 2 Queen Beds

9.8 out of 10
Exceptional
(24 reviews)
  • 447 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pioneer King Room

City view

Pioneer King Room

10.0 out of 10
Exceptional
(15 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mills Junior Suite, 1 King Bed

City view

Mills Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 435 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Anson Junior Suite, 1 King Bed

City view

Anson Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark Suite, 1 King Bed

Flat-screen TV

Landmark Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 755 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(14 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

City view

Classic Room, 2 Queen Beds, Accessible

7.6 out of 10
Good
(8 reviews)
  • 447 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pioneer Two Queen

1 bedroom, pillowtop beds, minibar, in-room safe

Pioneer Two Queen

9.0 out of 10
Wonderful
(9 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pioneer Two Queen ADA

1 bedroom, pillowtop beds, minibar, in-room safe

Pioneer Two Queen ADA

7.4 out of 10
Good
(3 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Landmark Suite, 1 King Bed Accessible

Flat-screen TV

Landmark Suite, 1 King Bed Accessible

  • 755 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Plaza Hotel Pioneer Park

4-star hotel in Downtown El Paso
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1600 square feet (149 square meters) include conference space. This Art Deco hotel also offers a health club, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge). A total renovation of this property was completed in April 2020.

The Plaza Hotel Pioneer Park is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ambar - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ambar

Things to do

  • Health club

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 1,600 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Roll-in shower (51 inches wide)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Covered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Plaza Hotel Pioneer Park El Paso
Plaza Pioneer Park El Paso
Plaza Pioneer Park
Property Plaza Hotel Pioneer Park El Paso
El Paso Plaza Hotel Pioneer Park Property
Property Plaza Hotel Pioneer Park
Plaza Pioneer Park El Paso
Plaza Hotel Pioneer Park
The Plaza Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel
The Plaza Hotel Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel El Paso

The Plaza Hotel Pioneer Park Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1172 out of 1373 reviews
Rating 8 - Good. 103 out of 1373 reviews
Rating 6 - Okay. 47 out of 1373 reviews
Rating 4 - Poor. 24 out of 1373 reviews
Rating 2 - Terrible. 27 out of 1373 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Plaza Hotel in El Paso. Just wish the city would finish whatever it is they are constructing around downtown.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our start was perfect! The room was large and beautiful with modern amenities. The whole bathroom was gorgeous with ac walking shower. The restaurant located near the lobby was delicious. Will definitely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Regina Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Annel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very loud couldn’t sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great vibes and beautiful view. A lot of places to eat and see at a walking distance.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful stay at the Plaza. Stayed in a Landmark Suite and it's definitely worth the upgrade. This is a very well-done and cared-for hotel in a fantastic city-center location. Service was above average. I wouldn't hesitate to stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

alonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming, Historic, and Exceptionally Elegant – A

I recently had the pleasure of staying at The Plaza Hotel Pioneer Park, and it was an unforgettable experience from start to finish. Nestled in the heart of downtown El Paso, the hotel blends rich history with modern luxury in a way that feels both timeless and fresh. The building itself is iconic—art deco architecture with stylish, carefully restored interiors that nod to the hotel’s storied past. My room was beautifully appointed, with thoughtful design details, plush bedding, and stunning views of the city and Franklin Mountains. The ambiance felt warm, upscale, and distinctly Texan with a touch of vintage glamour. Although the hotel doesn’t have a pool, the atmosphere more than makes up for it with its vibrant bar scene, luxurious rooms, and walkable location near museums, coffee shops, and cultural landmarks. Whether you’re in town for business or leisure, The Plaza offers a sophisticated retreat in the center of it all. I’d absolutely stay here again and highly recommend it to anyone looking for a unique and upscale El Paso experience.
Stayed 1 night in Jul 2025

10/10 Excellent

LeeAnna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

Beautiful hotel, excellent staff, highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Ismel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, the hotel is super clean with comfortable beds. The room design is great. Great location to start your journey to any corner of El Paso. Parking lot is safe. Ambar food is amazing every single day. I'll be back.
Stayed 3 nights in May 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Check in/out was a breeze. Very relaxing and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amber

Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Stayed 1 night in Jul 2025

10/10 Excellent

ALBERTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ryo

Stayed 1 night in Jul 2025

10/10 Excellent

Theron

Stayed 1 night in Jul 2025

10/10 Excellent

Rakesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ma Guadalupe, Santa Fe

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
♥️
Stayed 1 night in May 2025

6/10 Okay

joel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed on a flood that had a very bad sewer odor in the hall which started coming in to the bathroom in the morning of my stay. The mini bar also had many expired items. I will definitely request a room on a much higher floor for my next visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing, the downside is that it is very noisy at knight. They offered a bottle of white wine with the stay they never delivered
Stayed 1 night in Jul 2025

10/10 Excellent

OMAIRA

Stayed 4 nights in Jul 2025