Tru By Hilton El Paso East Loop 375

2.5 star property

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Photo gallery for Tru By Hilton El Paso East Loop 375

Lobby
In-room safe, desk, free WiFi, bed sheets
Outdoor pool
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry
$129
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
3620 Joe Battle Blvd, El Paso, TX, 79938
  • Cielo Vista Mall
    โ€ช12 min driveโ€ฌ
  • Del Sol Medical Center
    โ€ช12 min driveโ€ฌ
  • Fort Bliss
    โ€ช16 min driveโ€ฌ
  • El Paso, TX (ELP-El Paso Intl.)
    โ€ช13 min driveโ€ฌ

Room options

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton El Paso East Loop 375

Hotel in El Dorado West
An outdoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Tru By Hilton El Paso East Loop 375 offers 90 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Tru By Hilton El Paso East Loop 375 features an outdoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per week, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 125.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton El Paso Northeast Hotel
Tru Hilton El Paso Northeast
Tru By Hilton El Paso Loop 375
Tru By Hilton El Paso East Loop 375 Hotel
Tru By Hilton El Paso East Loop 375 El Paso
Tru By Hilton El Paso East Loop 375 Hotel El Paso

Tru By Hilton El Paso East Loop 375 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 583 reviews
Rating 8 - Good. 116 out of 583 reviews
Rating 6 - Okay. 47 out of 583 reviews
Rating 4 - Poor. 29 out of 583 reviews
Rating 2 - Terrible. 27 out of 583 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall the hotel was nice. The room was minimal and a bit small. However the bed was a larger king and the shower was a large walk-in which was really nice. There were 2 things that kept me from giving a total 5 star ratingโ€ฆhousekeeping cleans room every other day and they will give you extra towels whenever requested which is ok with me. But on the day of housekeeping we returned from a long outing to find our room had not been cleaned which was disappointing. It was already too late in the day to request housekeeping. We did however report it to the front desk. Secondly, the evening front desk clerk was the most unfriendliest person. Never saw her smile, acted like she wished she wasnโ€™t there, and didnโ€™t want to be bothered. I might possibly stay there again but I would have to give it a lot of thought. After having said thisโ€ฆI must give kudos to the morning front desk clerk. She was professional, friendly, and made you feel like you mattered.
Stayed 3 nights in May 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and beautiful
Stayed 2 nights in May 2025

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Summer

Stayed 1 night in May 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a good vibe, I look for Tru properties now when I travel.
Stayed 1 night in May 2025

10/10 Excellent

Ana

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Cynthia

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Apr 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service
Great staff, great place but the swimming pool looked dirty and there werenโ€™t any great restaurants to eat at.
Stayed 2 nights in Feb 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Angelique, Fort Benning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

young

Stayed 1 night in Apr 2025

2/10 Terrible

david

Stayed 2 nights in Dec 2024

4/10 Poor

Tamara

Traveled with partner, Traveled with pets
the Room was tiny FOR $ 150 A Night I a room the same size as the smallest bed - Room in my house. The bed was HARD AS A ROCK so were the pillows there was NO grass to take my dog out to go to the bathroom on The empty lot next door was covered in broken glass and there was a dead Mummified Chihuahua laying there for the world to see TV didn't WORK lady at the front desk was nice coffee sucked Breakfast. Stunk so bad we didnt even eat will Never stay at A TRU HILTON Again
Stayed 1 night in Mar 2025

10/10 Excellent

Ivanna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
A lot of nosy and wall weโ€™re very thin
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Feb 2025

6/10 Okay

Hilda

Liked: Staff & service
Stayed 8 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Senio A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are clen n staffs are all friendly n Parking was free,free breakfast on Point!๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ˜‚๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

jesse

Stayed 1 night in Feb 2025