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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Quadruple Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to an outdoor pool, AB Natural Reserve. provides a spa tub and a steam room. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This El Peñol hotel also offers spa services, a terrace, and a garden.

AB Natural Reserve. is a smoke-free property.

  • Daily
  • Couples/private dining
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Number of hot tubs - 1
  • Number of bars/lounges - 1
  • Wine release events
  • 24-hour front desk
  • Free breakfast
  • Turkish bath/Hammam
  • Meeting rooms
  • Nature reserve
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Spa services on site
  • Free reception
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Free continental breakfast
  • Number of restaurants - 1
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 14
  • Carport
  • Garden
  • Outdoor furniture
  • Off-street parking

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Room Amenities

AB Natural Reserve. offers 14 accommodations with minibars and blackout drapes/curtains. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 21-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Premium bedding
  • Separate sitting area
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • TV size: 21
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Art supplies
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 8:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

AB Natural Reserve. has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking on site
  • Motor boating on site

Hotel Policies

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: COP 100000 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1:00 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a first aid kit in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Cashless transactions are not available

Staff temperature checks are not conducted regularly

Pets allowed (no fees)

Temperature checks are not available to guests

Masks are not compulsory at the property

Pets cannot be left unattended

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • 2 total (up to 18 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals welcome

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Avani Hotel Guatape
  • AB Natural Reserve. Hotel
  • AB Natural Reserve. El Peñol
  • AB Natural Reserve. Hotel El Peñol
  • AB Natural Reserve Lifestyle Hotel

Hotel Reviews

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