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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This hotel offers access to a 24-hour business center. This El Peñol hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Bethel Lozana Guatapé is a smoke-free property.

  • Library
  • Daily
  • Number of bars/lounges - 1
  • Front desk (limited hours)
  • Free breakfast
  • Spa treatment room(s)
  • Games
  • Smoke-free property
  • Bingo
  • Spa services on site
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Free continental breakfast
  • Number of restaurants - 1
  • 24-hour business center
  • Gift shops or newsstand
  • Snack bar/deli
  • Total number of rooms - 10
  • Television in common areas
  • Number of floors - 1
  • No accessible airport shuttle
  • Airport transportation (surcharge)
  • Garden
  • Outdoor furniture
  • Off-street parking

Room Amenities

Bethel Lozana Guatapé offers 10 accommodations with indoor private spa tubs and blackout drapes/curtains. Each accommodation is individually furnished. This El Peñol hotel provides complimentary wireless Internet access. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Housekeeping is provided daily.

  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Jetted bathtub
  • Espresso maker
  • Wireless internet access
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Individually furnished
  • Rainfall showerhead
  • Private hot tub
  • Hydromassage showerhead
  • Towels provided
  • Bedsheets provided
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Private hot tub (indoor)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Food & Drink

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Restaurante - This restaurant specializes in international cuisine.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and body treatments.

  • Deep tissue massage
  • Body treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Helicopter/airplane tours on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Hiking/biking trails nearby
  • Water skiing on site
  • Water sports equipment

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 300000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: COP 100000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:00 AM

Front desk closes daily at 10:00 PM

Guest accommodation is sealed after cleaning

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property is not currently implementing any guest safety measures

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staffed front desk

No elevators

Property confirms they are implementing enhanced cleaning measures

Debit cards

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of COP 100000 per pet, per stay
  • 2 total pets
  • Service animals are welcome, and are exempt from fees

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel Names

  • Bethel Lozana Guatapé Hotel
  • Bethel Lozana Guatapé El Peñol
  • Bethel Lozana Guatapé Hotel El Peñol

Hotel Reviews

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