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Parqueo mal acondicionado a/c no funcionaba apagado en todo el edificio las duchas malas no dañaban el agua pésimo lugar

Un lugar encantador

The restaurants and restaurant staff are great. The spa and spa staff are great. The hotel itself? While beautiful, it was a horrible experience. Our room flooded TWICE. They did not even clean it the first time until after I went to the front desk and complained. They gave us a food credit, but still didn’t make up for the fact that 2 of our nights were ruined. Our last day was ruined since we had to wait nearly 3 hours just for room service. I’m very disappointed. My family was, too.

This hotel is amazing, it has the perfect location, a beautiful beach, close to enough and good restaurants, walking distance to night life, and overall access to tours and entertainment of everything Tela has to offer. It’s absolutely convenient. The food in the restaurant it’s delicious, and the staff is kind and helpful to make our stay so much special with their local recommendation.

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