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El Quelite Vacation Packages

Our room was dirty and outdated . We had sand for toilet water last two days . No one showed us around to help know how to navigate. It was to big of a resort for that . We had no idea how to really use our all-inclusive, which was really sad. The pictures are not what the hotel looks like. It could seriously see some upkeep. The beach was super close and awesome. The 5 pools we found out the 8 were dirty and trash and debri floating for two days before they sorta cleaned them .

Staff was Not attentive-especially at Kelly’s bar. Everything was closed by 10pm-

Excelente

No me gustó nada terrible comida muy mala mal servicio toallas, cobijas almohadas. Mal olor algunos meseros de mal humor. No lo recomiendo para nada. estuve 6 noches terrible. Si vienes de Estas Unidos o de cualquier lugar fuera de Mexico, no vengas con expectativas demasiado altas.

Everything was great, the only issue we had was a leak from the air conditioning and after a few attempts to get someone out to fix it nothing was done, the staff was great and everything was perfect,