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Hotel Llop Gris

4.0 star property

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Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing
Property preview
Meeting facility
Terrace/patio
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Housekeeping
  • Pet friendly

Explore the area

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Principat d'Andorra, El Tarter, Andorra, ad100
  • Place, Soldeu Ski Resort
    ‪1 min walk‬
  • Place, TSD4 Tarter
    ‪1 min walk‬
  • Place, El Tarter Snow Park
    ‪1 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪113 min drive‬

Room options

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About this property

Hotel Llop Gris

4-star El Tarter hotel with ski-in/ski-out access
Ski into Hotel Llop Gris, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes.
Hotel Llop Gris offers 60 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic.
Hotel Llop Gris helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a complimentary children's club, a fitness center, and ski passes. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hotel Llop Gris is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
RESTAURANT LLOP GRIS - This restaurant serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Area shuttle
  • Self parking on site (EUR 18 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RESTAURANT LLOP GRIS

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Free children's club
  • Gym
  • Library
  • Playground
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • TV in common areas

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Crib (surcharge)
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 753 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night, plus a deposit of EUR 200 per stay
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 8 for children
  • Self parking fee: EUR 18 per night
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Parking height restrictions apply

Property is also known as

Hotel Llop Gris
Hotel Llop Gris Soldeu
Hotel Llop Gris El Tarter - Canillo
Llop Gris Soldeu
Hotel Llop Gris El Tarter
Llop Gris El Tarter
Llop Gris El Tarter - Canillo
Llop Gris
Hotel Llop Gris Hotel
Hotel Llop Gris El Tarter
Hotel Llop Gris Hotel El Tarter

Reviews

Hotel Llop Gris Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 63 out of 124 reviews
Rating 8 - Good. 41 out of 124 reviews
Rating 6 - Okay. 10 out of 124 reviews
Rating 4 - Poor. 7 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

Reviews

10/10 Excellent

Reba

Stayed 2 nights in Jul 2025

2/10 Terrible

Marielisa

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet friendly hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Couldn’t do more for us
Stayed 5 nights in Dec 2024

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of season ski resort, hotel was excellent, staff were superb. Lots of building going on out of season
Stayed 1 night in Aug 2024

10/10 Excellent

Alice

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not a shiny, new hotel, the property is in great condition and it is located at the El Tarter gondola. You can even take a ski way direct from the hotel to the lift! And there are convenient ski lockers. The main floor lounge/ bar area is inviting and relaxing, perfect for a glass of wine or a tasty beer in front of the fire. The staff is really wonderful and friendly, and we enjoyed our stay very much.
Stayed 4 nights in Mar 2024

10/10 Excellent

Winton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well located hotel vefy vlose to the slopes. Staff are friendly and good amenities
Stayed 7 nights in Feb 2023

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, right on the slopes!
Stayed 4 nights in Jan 2022

10/10 Excellent

Ignacio

Stayed 3 nights in Feb 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and stay.

We went to Andorra looking to make a day hike, this hotel was great location to explore the vall d’Incles. The pool and jacuzzi after the walk were the best part! We can only imagine that during winter it will also be great to explore the area and enjoy the facilities. It also has a well conditioned gym.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Experience really disapointing. It says 4 star property but it is actually a 2 or 3. The TV does not work, neither the charges on the room, the prices of the restaurant are really high and the food is not good. The wifi was very poor and the room really old with no amenities. The property itself is not on a very good condition, not for a 4 stars property and paying 200€ for a room!!! I would not recommend to go there having other properties near by in a better condition. We would defenetly not come back. We also said to the staff all the inconvenciences we were having and they did nothing. It says a lot when you give feedback the same day of checking in and no one came to speak with us or solve problems with TV or changing the room we were not paying for ( nothing to do with the photos from the online agency).
Stayed 2 nights in Aug 2021

10/10 Excellent

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Staff were very very welcoming and the pool and squash course were a great extra.
Stayed 4 nights in Aug 2020

8/10 Good

Pete

Liked: Cleanliness, staff & service, room comfort

Ok but a little tired...

Hotel is quite old but in good order and clean, the rooms could do with modernisation. We only ate in the restaurant 1 night, food wasn’t great so never went back. Breakfast was equally average, struggled to find decent food anywhere in town. No tea or coffee making facilities in the room? Hotel location is great for skiing, to/from the front door and all the ski hire shops are underneath.
Stayed 7 nights in Feb 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for skiing

Great for skiing - next to chair lift and ski rental in same building. Great food and friendly staff. Lovely indoor pool. Room was on the small size but comfortable beds.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ski in ski out hotel in El Tarter , 100 ft to gondola , we stayed over new year with 2 kids , spacious family room , great reception staff , great breakfast , excellent reataurant for dinner
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Our room was dark as it was at the base of a mountain. The shower was mouldy in some places and the room was small and basic
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very near to ski lift. Lovely staff particularly Belin who was very helpful and always cheerful!
Stayed 3 nights in Feb 2019

8/10 Good

andy, gloucestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location, lovely staff!

To be able to ski to the door is a great feature of the hotel. Really helpful and friendly staff, easy to park to n the free public car park 50 m from the door. We enjoyed the food , one evening we had the raclette which was delicious! Overall a very pleasant stay, thank you.
Stayed 5 nights in Feb 2018

10/10 Excellent

Gemma, Bucks, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel and great value for money!

My husband and our two children have just returned from a stay at this fantastic hotel. The staff there are exceptionally friendly and helpful, the facilities are extensive and well maintained, the food in the restaurant is excellent and although fairly small, our room was very comfortable. Overall this hotel is excellent value for money; we'll definitely be going back.

4/10 Poor

Beat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with nice deco. rooms ok but nothing special. Breakfast very good and personal very friendly. Playroom for kids. However, very bad experience with pool and spa. While on the booking page it said this is included, which was one of the reasons we booked this hotel for the kids, upon arrival we were informed that this service comes at significant additional cost. I complained but the hotel direction remained completely stubborn and we had to pay additional 64€ for 3h use of Swimming pool and sauna! It is nice, but this is completely insane and a shame. I’ve never seen a hotel in this price category where using the hotel facilities is not included. On top, not all whirl functionalities worked and the opening hours also didn‘t correspond to what was communicated when booking. VIP benefits: prosecco only received after complaining, room upgrade was not offered. The kids liked it though, hence left with very mixed feelings. Probably would not recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tor-Egil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper séjour en famille ! UN peu déçu car j'ai cru que la piscine était compris dans le prix. Sinon rien à dire! C'était top, propre et bon petit déjeuner !
Stayed 2 nights in Aug 2025