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El Zepo Vacation Packages

The room was semi clean, dust on the floor in a lot of places. We walked into the bathroom, hair in the toilet and dust on the floor. Shower head doesn’t adjust. We had a little coffee maker and ice bucket but not coffee nor ice machine on any floor. The place is outdated. Closet door would get stuck every time we opened or closed it. Same with the drawers on the big dresser. Also, the window in our room didn’t open at all, we were in the 3rd floor. My mom was on the 4th floor and her window opened a little at the top. The AC worked great though, lol. Oh, we got the “free” breakfast included, but it only counted for 1 of us, so we had to pay for my bf. We were 2 in a room. Breakfast was ok on some days and other days were better. The location of the hotel was perfect, near everything! We were able to walk to any place. We had rented a car and didn’t need it.

Great people Love the place

Great

Breakfast was good. Relatively the same thing for both days. Be careful reserving because even though you have a room with two beds, they will charge you extra for any guests.

Place was dirty. Mold in bathrooms. Also states 24/7 airport shuttle, which is inaccurate. They will not pick you up per, per the staff related to local policy, and they will only arrange shuttle to the airport, if available. Very disappointing.

su buffet deberia ser mas variado y con mas platillos

We missed out connecting flight had to arrive 2 days late. We tried to get in touch with the hotel, to ask them to reschedule. It was very difficult to connect with them due to a language barrier. They ended up charging us for the nights we couldn’t stay. While I understand they have a strict cancellation policy, we were looking for empathy and flexibility. I wouldn’t recommend booking this hotel.