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El Zepo Vacation Packages

If you are running or want a good night sleep, this place might not be the one for you. Our room was facing the front of the street and there was a bar across the street. I chose this location due to the distance from this hotel to the starting line of my 1/2 marathon. I was not able to sleep all night and woke up exhausted. There was loud music playing from a bar across the street until 6 am. When I stepped out to leave to my race, the music was still loud and going lat full volume. I did not appreciate having to run exhausted and tired from not being able to sleep. Everything else was fine, the rooms were clean, the food was good and the receptionists were exceptional.

It is a beautiful hotel but it could be better. Carpets are very old and dirty. I got the room 90 minutes after official check in. At least they gave me an extra hour to check out. Ordered 2 margaritas by the pool and they charged me with the most expensive tequila. I talked to a male manager about it, but he did nothing. At the check out, I taked to a female manager who was able to help me and gave me a discount. The food and the service was great, but I felt ripped off and ingored by the male manager. It was very disappointing, not staying in this hotel again.

El mejor hotel de Aguascalientes y el personal muy atento y amable