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SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Bardstown General Nelson

Garden
Exterior
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
411 West Stephen Foster Ave, Bardstown, KY, 40004
  • Basilica of St Joseph Proto-Cathedral
    3 min walk
  • Spalding Hall
    5 min walk
  • Bardstown Art Gallery
    5 min walk
  • Bardstown, KY (BRY-Samuels Field)
    2 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Distill-Inn

Breakfast included
Pet friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (928)
The price is $115
per night
$127 total
includes taxes & fees
Dec 7 - Dec 8
Distill-Inn

About this property

SureStay Hotel by Best Western Bardstown General Nelson

Bardstown hotel with private yards
This hotel features a seasonal outdoor pool, a business center, and concierge services. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Hotel by Best Western Bardstown General Nelson offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Bardstown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Bardstown hotel also offers a seasonal outdoor pool, a vending machine, and a garden. Onsite self parking is complimentary.

SureStay Hotel by Best Western Bardstown General Nelson has designated areas for smoking.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

SureStay Hotel by Best Western Bardstown General Nelson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 389 out of 858 reviews" "
Rating 8 - Good. 350 out of 858 reviews" "
Rating 6 - Okay. 79 out of 858 reviews" "
Rating 4 - Poor. 31 out of 858 reviews" "
Rating 2 - Terrible. 9 out of 858 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Seminole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to down town and the price was right.
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Awesome pool. Nicest people at front desk. Curb appeal is not the best but don’t let that fool you.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

8/10 Good

Seth Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet area. Beds were comfortable. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Frances, Louisvil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy street
Stayed 5 nights in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but neat, clean and obviously they have made efforts to make updates. The recliners in the rooms are a definite plus. Breakfast is in a seperate building but well done ( as far as free hotel breakfasts go). We would stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived before check in and they made sure my room was ready with 30 minutes. Nice place to stay. Pool was very clean. Next to restaurant and gas station
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Stayed 1 night in Jul 2024

2/10 Terrible

Sharon

Stayed 2 nights in Jul 2024

10/10 Excellent

fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frpont desk person was very helpful when I arrived. My room was excellent. the hotel is in a great location - easy walk or short drive to restaurants and entertainment.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and good condition. Staff was friendly. Lots of bikers staying and hanging out outside.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Jul 2024

10/10 Excellent

Davida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room / bed. Nice shower ! Enjoyed sitting on the patio. Thank you for using paper products instead of styrofoam for breakfast. Very convenient to downtown Bardstown. Would stay there again !
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place
Stayed 1 night in Jun 2024

8/10 Good

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great/clean as far as rooms. The parking lot in front is tight for large vehicles if there are many cars. Someone had a large Uhaul-type truck parked sideways in the front parking lot. It made trying to park with a regular pickup truck a challenge. The staff was great. Breakfast was ok. Sausage gravy but no sausage, a better selection with yogurt, and more cereals are needed. Proximity is great, with some amazing restaurants and distilleries within a few minutes' drive.
Stayed 2 nights in Jun 2024

6/10 Okay

Vicki, MONTICELLO

Stayed 1 night in Jun 2024

8/10 Good

Nicholas

Stayed 1 night in Jun 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly folks
Very friendly gentleman at check in and from full breakfast hostess
Stayed 1 night in Jun 2024

6/10 Okay

Mike

Traveled with family
Nothing spectacular nothing disappointing just a great place to sleep and local to the downtown core.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, nice location and breakfast was good.
Stayed 1 night in Jun 2024