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SureStay Hotel by Best Western Ellensburg

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ellensburg

Exterior
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1500 Canyon Rd, Ellensburg, WA, 98926
  • Yakima River Valley
    ‪1 min walk‬
  • Kittitas Valley Healthcare
    ‪20 min walk‬
  • Gard Vintners Wine
    ‪3 min drive‬
  • Yakima, WA (YKM-Yakima Air Terminal - McAllister Field)
    ‪46 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Kitchen (Larger Room;Separate Living Room)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Room

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, (1004)
The price is $72
per night
$79 total
includes taxes & fees
Mar 3 - Mar 4
Days Inn by Wyndham Ellensburg

About this property

SureStay Hotel by Best Western Ellensburg

Ellensburg hotel steps from Yakima River Valley
This smoke-free hotel features an indoor pool, a hot tub, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
SureStay Hotel by Best Western Ellensburg offers 102 air-conditioned accommodations with coffee/tea makers and bathrobes. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Ellensburg hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Hotel by Best Western Ellensburg features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 581 square feet (54 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

SureStay Hotel by Best Western Ellensburg is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 581 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 5 2024 to January 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (1-device limit, rates may vary)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Ellensburg Super 8
Super 8 Ellensburg Motel
Super 8 Motel Ellensburg
Super 8 Ellensburg Hotel Ellensburg
Ellensburg Super Eight
Super Eight Ellensburg
Super 8 Ellensburg
Super 8 Wyndham Ellensburg Motel
Super 8 Wyndham Ellensburg
Ellensburg Super Eight
Ellensburg Super 8
Super Eight Ellensburg
Surestay By Best Ellensburg
Super 8 by Wyndham Ellensburg
SureStay Hotel by Best Western Ellensburg Hotel
SureStay Hotel by Best Western Ellensburg Ellensburg
SureStay Hotel by Best Western Ellensburg Hotel Ellensburg

SureStay Hotel by Best Western Ellensburg Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 385 out of 1006 reviews
Rating 8 - Good. 342 out of 1006 reviews
Rating 6 - Okay. 176 out of 1006 reviews
Rating 4 - Poor. 68 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Kodi

Traveled with family
Disliked: Cleanliness, amenities
There were several small, dark hairs all along the bathtub - not sure how that gets missed cleaning. Property overall could use some upgrades. Staff were nice.
Stayed 1 night in Nov 2024

2/10 Terrible

Tara

Disliked: Staff & service, property conditions & facilities, room comfort
We choose this hotel specifically for the indoor pool. Upon arrival the pool was not working and closed for the entire stay. The other guest were loud all night long with dogs barking early waking us up. The bed was hard and very uncomfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Jeanette

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roon, great breakfast, awesome pool!
Stayed 1 night in Aug 2024

6/10 Okay

Fred, Nanaimo

Stayed 1 night in Oct 2024

4/10 Poor

Kara Marie

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Greg

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet good location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

eric

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nicole, Highlands Ranch

Liked: Amenities
Cleanliness and ease of check in and convenience to town amenities. Professional employees too-kind and courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaclyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids
Stayed 1 night in Aug 2024

8/10 Good

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Service was good
Stayed 1 night in Nov 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This isn't a five-star luxury hotel. But if you're looking for a clean, pleasant, budget place to stay the night with a decent (not fancy) breakfast and a wonderful, helpful, friendly staff...look no further. No complaints.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tatia, Puyallup

Stayed 1 night in Sep 2024

6/10 Okay

John

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
Good customer service from employees from a hotel that could use some updates. Pool not working. (Part of the reason we originally chose this hotel for our kids. Hot tub NOT Hot and dirty water, including finding hair in it. The whole hotel is obviously pretty old but it does seem that they try overall to update some things with it. Unfortunately there is a train somewhere nearby that woke us up a couple times but nothing they can do about that. The walls seem paper thin as we could hear the neighbors conversation/laughing till about midnight. Breakfast was decent. The young man who worked in the breakfast area was very friendly, helpful and hardworking. Room seemed decently clean, for an older hotel. Overall we probably would stay here again if there isn't other options available.
Stayed 1 night in Oct 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gilbert, Spokane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access from i-90 exit, and far enough away from the freeway to have no highway noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
SureStay Ellensburg, WA
The room was small but clean and comfortable. It was also quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Good deal for the price. No complaints!
Stayed 1 night in Oct 2024

2/10 Terrible

HARTEJ

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Below average check in. The woman at the check in counter told me the room is on the north side of the building and any stair access is equally far from the room. Both of these things were not accurate and it forced me to walk half a mile with luggage since I didn't know what I was told was wrong. The pillows in the room were tiny cushions with two parrot feathers each inside for cushioning. I had to explain to the check in lady what a normal pillow should look and feel like and that it is not 12 inches wide. The general level of intelligence was not impressive and the attitude of service was even lower. To top it off their Wifi won't work with a VPN on, so I guess the guest is expected to leave their computers etc open to hackers, since the hotel wifi is public with no security to speak of.
Stayed 1 night in Oct 2024