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Holiday Inn Ellesmere Port by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior
Point of interest
Reception
Indoor pool
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
$79
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Place, National Waterways Museum
    ‪6 min walk‬
  • Place, Rivacre Country Park
    ‪2 min drive‬
  • Place, Chester Zoo
    ‪7 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed (Canal View)

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board

Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed (Canal View)

7.8 out of 10
Good
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Canal View)

8.8 out of 10
Excellent
(18 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(15 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(17 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Holiday Inn Ellesmere Port by IHG

3-star Ellesmere Port hotel close to Cheshire Oaks Designer Outlet
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Holiday Inn Ellesmere Port by IHG provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

Holiday Inn Ellesmere Port by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 639 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. close to cheshire oaks, chester zoo and blue planet
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel super friendly and helpful staff. Great facilities, comfortable bed and everything was spotlessly clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sleep and great food. Relaxing. Does exactly what it needs to do.
Stayed 3 nights in Aug 2025

10/10 Excellent

Huw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely stay, lovely hotel clean, friendly staff lovely breakfast, didn’t have food we wanted from the menu for tea. Kids loved the pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Aug 2025

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The carpets were black in places and not in placrs one might expect. A deep clean might rectify this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to Cheshire Oaks. Clean , friendly. Excellent food and extremely helpful staff.
Stayed 1 night in Aug 2025

8/10 Good

matthew

Stayed 1 night in Aug 2025

6/10 Okay

Prashant

Traveled with family
Liked: Cleanliness
Breakfast was good but food served at restaurant during dinner was not up to the standard, definitely not the value for money we spent, we ordered pizza and pasta and found it too expensive for the quality we were served, ready made dense pizza base, and the cheese quality wasn’t great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

We asked for a top floor quiet room but when we arrived to check in we were given a ground floor room near party that was on so was definitely not what I asked for but reception changed room
Stayed 1 night in Aug 2025

10/10 Excellent

Florian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very pretty area surrounding it, and close to Cheshire Oaks.
Stayed 1 night in Aug 2025

8/10 Good

june

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and helpful staff we had a problem with the aircon in our room not working and we were transferred to another room very quickly
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MAGGIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant work

Our hotel room was so clean there was not a bit of dust anywhere. I did the dust test beautiful towels, soft white very comfy bed all in all excellent room.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Just a very enjoyable and relaxing stay
Stayed 1 night in Aug 2025

8/10 Good

LAI

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Shahzad

Stayed 2 nights in Aug 2025

10/10 Excellent

Gurpreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was a lovelh hotel. The staff was great. If there was anything that I had to say as a negative it would be that we had to book to use the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Abilash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay and clean and spacious room. Staff and service is excellent. Onsite free parking and very close to retail parks and Cheshire Oak designer outlet. I would recommend hotel considering some destination chargers for EV. There are some within a short driving distance plus Chester services (10 mins drive) have a lot of fast chargers as well.
Stayed 3 nights in Aug 2025

6/10 Okay

Yvonne

Traveled with family
Liked: Room comfort

Ellesmere port holiday inn

Lovely staff , good location Hotel rooms need a refurbishment. Carpets dirty, Air con not working .
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs attitude and helpfulness made this stay amazing. Nothing was too much to ask. Hotel clean and it great condition. Food in the restaurant was great. Location fantastic for travelling to zoo (less than 10mins away) and Crocky Trial (20-25mins drive) would definately stay here again
Stayed 1 night in Aug 2025