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Holiday Inn Ellesmere Port by IHG

3.0 star property

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Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior
Indoor pool
Reception
Breakfast, lunch and dinner served
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
$102
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Cheshire Oaks Designer Outlet
    ‪2 min drive‬
  • Blue Planet Aquarium
    ‪3 min drive‬
  • Chester Zoo
    ‪7 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board

Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds, View (Canal View)

9.2 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed, View (Canal View)

7.2 out of 10
Good
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds, View (Canal View)

9.2 out of 10
Wonderful
(15 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, View (Canal View)

8.8 out of 10
Excellent
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed, View (Canal View)

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Ellesmere Port by IHG

3-star Ellesmere Port hotel close to Cheshire Oaks Designer Outlet
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Holiday Inn Ellesmere Port by IHG provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

Holiday Inn Ellesmere Port by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Michala

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff could not have been anymore friendly and helpful, we will definitely stay here again.
Stayed 1 night in May 2025

2/10 Terrible

Sheila

Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Food was great, and the staff were very accommodating. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice and Pleasant Stay

Had a very nice one night at this hotel and am very pleased with our stay. Very nice and clean place and the staff were very friendly polite. Would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Exemplary customer service. All staff very friendly and helpful. Very warm welcome and went out of their way to help us with queries.
Stayed 1 night in May 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a lovely location and very convenient for Chester Soon and Chester Oaks although we had a hire car. Very clean, comfortable room with 2 double beds and views over the canal. The blackout curtains are great and we both slept very well both nights. Very easy checkin and checkout.
Stayed 2 nights in May 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location
Stayed 1 night in May 2025

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected near where I wanted to be. Wish I was here for longer
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay Thankyou
Stayed 3 nights in May 2025

10/10 Excellent

miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovley

Lolvey staff. Carpet could do with changing and windows cleaned . Starbucks is a great addition but should be discounted for guests. Outdoor area to sir and have a drink is so nice right next to the water and the beds are top tier
Stayed 2 nights in May 2025

8/10 Good

Philip, SUGAR LAND

Stayed 6 nights in May 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Afamefuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the window blind which was not well fitted making the room not to be dark at night and it was summer. I will definitely visit again but won't stay in that room
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved my time at the hotel. I stayed with my fiance, for a short stay over the bank holiday. The staff were pleasant, the breakfast had a wide variety, and the room was immaculate. I also forgot my expensive headphones, which were kindly handed in! very rare to find such honesty. 5*
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient location for us. Friendly and helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay and excellent service

Excellent service from the moment we arrived till we departed, the reception staff were very efficient and the restaurant staff were so helpful and friendly at dinner and breakfast 😊 the room was very comfortable and clean and the views of the canal were very entertaining watching the wildlife and boats. Would definitely recommend, we really enjoyed our stay.
View from the restaurant
View from the restaurant
Dinner menu items
Stayed 1 night in May 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and scenery, rooms were clean and everything provided. Breakfast was fairly priced at £11, dinner was a bit disappointing however. Wetherspoons quality food for 10x the price.
Stayed 1 night in May 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in lovely staff well equipped room and parking
Stayed 1 night in May 2025

8/10 Good

Rachel

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mudit

Liked: Cleanliness, staff & service, amenities
Really good stay
Stayed 4 nights in Apr 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a wedding, excellent service, food and all staff very pleasant.
Stayed 1 night in Apr 2025