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Holiday Inn Ellesmere Port by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior
Breakfast, lunch and dinner served
Indoor pool
Point of interest
Reception

Popular amenities

  • Air conditioning
  • Gym
  • Bar

Explore the area

Map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Cheshire Oaks Designer Outlet
    ‪2 min drive‬
  • Blue Planet Aquarium
    ‪3 min drive‬
  • Chester Zoo
    ‪7 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds, View (Canal View)

9.0 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed, View (Canal View)

7.2 out of 10
Good
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds, View (Canal View)

9.4 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, View (Canal View)

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed, View (Canal View)

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Ellesmere Port by IHG

3-star Ellesmere Port hotel close to Cheshire Oaks Designer Outlet
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Holiday Inn Ellesmere Port by IHG provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

Holiday Inn Ellesmere Port by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1006 reviews
Rating 8 - Good. 313 out of 1006 reviews
Rating 6 - Okay. 64 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time at this hotel very big and comfy ,I attended this hotel for a wedding very this was great plenty of staff around and clean a comfy rooms ,the only thing that was not good was the windows at the back of the hotel canal side was very dirty can’t look out very well at the view room 127
Stayed 1 night in Apr 2025

8/10 Good

Megan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed for a wedding, every staff member I spoke to was very lovely and extremely helpful and accommodating, the rooms were standard, comfortable bed, iron, hairdryer, kettle all included. Breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool. allowed us to book our wanted time slot. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend a stay at the holiday inn hotel amazing beds attentive staff clean and quiet with lovely views of the waterfront..
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was lovely, staff were great, the food we bought for the evening meal was inedible, had to get a takeaway.
Stayed 1 night in Apr 2025

10/10 Excellent

Dianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic area very beautiful canals , my only gripe difficulty parking when full
Stayed 2 nights in Apr 2025

10/10 Excellent

Muhammad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by hotel staff at reception at bar and for breakfast. Staff were attentive and catrered for children and adults.
Stayed 1 night in Apr 2025

6/10 Okay

Kazem, SAN DIEGO

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the floors carpet was filthy, i wont ler my dog walk on it
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Excellent customer service, rooms very comfortable and clean, all staff very friendly. Restaurant very welcoming and the food was great. Would highly recommend staying here. This was our second time and can’t fault the place. Well done all staff which ever part you work in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashraf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive
Stayed 1 night in Apr 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay.

Falulous stay. Extremely clean. Large room. Comfy bed. Canal view room had a pretty view. Evening meal and breakfast both really tasty. Hotel staff all really friendly and welcoming. No issues parking. Highly recommend the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay from arriving to leaving, all the staff were smart friendly and helpful, had a great breakfast both mornings and wouldn’t hesitate to stay again
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Comfortable. Clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, perfect for what we needed. Staff really friendly apart from the 1 gentleman on the desk that completely ignored us whilst we were trying to check out. Apart from him everyone else was lovely and welcoming. Breakfast was excellent too.
Stayed 1 night in Apr 2025

8/10 Good

Pulvinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good. Good stay overall. Good location for Cheshire oaks and Chester Zoo.
Stayed 1 night in Apr 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic location - close to outlet and aquarium. Staff lovely and great breakfast. Some areas in need of upgrade.
Stayed 1 night in Apr 2025

6/10 Okay

Sheryl

Traveled with family
Staff at check in very friendly. Room we stayed in stunk like smoke to the extent (as non smokers) made us and our children feel sick. Breakfast had a very good selection, but was very busy and all tables are far too close to each other. Overall okay stay for the one night we needed.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

pavan

Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

Lovely hotel plenty of parking, friendly staff, excellent room, service and food. A perfect location on the canal and they all couldn’t do enough for us.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dean

Stayed 2 nights in Apr 2025

10/10 Excellent

Hayley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really family friendly. Great service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gillian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really unique location, pool facilities were a great addition to a normal holiday inn experience. The staff were fantastic and so friendly, everyone made an extra effort to welcome the children and make them feel at home.
Stayed 2 nights in Apr 2025

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025