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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Premium bedding, down comforters, desk, blackout drapes
Gym
Couples treatment rooms, sauna, body treatments, aromatherapy
Premium bedding, down comforters, desk, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Spa
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB
  • Burton Mere Wetlands
    20 min walk
  • Blue Planet Aquarium
    7 min drive
  • Countess of Chester Hospital
    10 min drive
  • Manchester (MAN)
    35 min drive

Room options

View all photos for Standard Room, 1 Double Bed (Standard Double Family)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family)

  • 195 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed

  • 195 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible

  • 195 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

  • 195 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

  • 195 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

  • 195 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

  • 195 sq ft
  • Sleeps 3
  • 1 Double Bed

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Exterior detail

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The price is $112
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$134 total
includes taxes & fees
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About this property

Macdonald Craxton Wood Hotel & Spa, Chester

4-star Ellesmere Port hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Macdonald Craxton Wood Hotel & Spa, Chester offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ellesmere Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Macdonald Craxton Wood Hotel & Spa, Chester features an indoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a sauna, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Macdonald Craxton Wood Hotel & Spa, Chester is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Craxton Wood Grill - This restaurant specializes in British cuisine and serves breakfast and dinner.
The Cocktail Bar & Lounge - Overlooking the garden, this bar serves lunch, dinner, and light fare.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 241 out of 766 reviews" "
Rating 8 - Good. 279 out of 766 reviews" "
Rating 6 - Okay. 134 out of 766 reviews" "
Rating 4 - Poor. 82 out of 766 reviews" "
Rating 2 - Terrible. 30 out of 766 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Richard

Traveled with family
Disliked: Property conditions & facilities
OK stay but not worth the stars for the hotel
Our stay was ok but nothing special - more like a 2 star verging on a 3 star
Stayed 2 nights in Aug 2024

6/10 Okay

J

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice setting but needs refurbishing
Nice setting but hotel now very tired and in need of refurbishment.
Stayed 1 night in Aug 2024

6/10 Okay

MARK

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Think the property is as quite short staffed room was comfortable adequate probably needed updating modernising a bit breakfast great spa area lovely parking was ok and the area around the hotel was lovely drinks expensive my partner ordered a Aperol Spritz it was £12.50 I think that’s a bit extortionate hotel was quite busy at the time we stayed
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Needs updating
The hotel is very dated. There was a wedding there at the same time which made it noisy. Breakfast service was slow and half the items were missing The spa facilities are good and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated, not what you expect from a Spa Hotel
Staff were not friendly at all, hotel needs a massive refurb. Felt like we went back in time. I’m glad we didn’t stay for a spa weekend or I would have been massively unsatisfied.
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights with sons aged 9 & 15yrs. Room cleaned and tidied daily which was great, We loved the pool, sauna and steam room, but time restrictions for kids wasn’t the best if out sight seeing all day! (kids allowed between 9-11am and 3-6pm only) Room was huge! Contained a king size bed, single and kids Z bed. Ample parking and free WIFI. I’m unable to comment on the food as we didn’t eat at the hotel (mainly due to my kids being food fussy and the cost of the meals) but the food smelt delicious. All in all we had a great stay at this hotel and would recommend.
Stayed 4 nights in Aug 2024

2/10 Terrible

michael

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a serious update - but the worse thing was the food - massively overpriced - we ordered 2 chicken Caesar salads - looked liked they’d picked the salad out of the garbage and the chicken was from Pirelli - waiters walking round clueless with food going cold wandering around looking for tables
Stayed 1 night in Aug 2024

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the quiet setting disappointed that the pool was so cold that my children didn't want to get in
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

matt

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Mayimona

Stayed 3 nights in Jul 2024

6/10 Okay

Jitendra

Business traveler
.
The picture on the website suggested there was a walking shower for the deluxe room I had booked, but only got a shower over the bath
Stayed 1 night in Aug 2024

8/10 Good

bryn

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was straightforward,a quite relaxing hotel,very near to Cheshire oaks for shopping enthusiast.
Stayed 1 night in Jul 2024

10/10 Excellent

matt

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the hotel very welcoming, all staff very friendly. Liked having a time slot for breakfast. Enjoyed the facilities at The Spa.
Stayed 3 nights in Jul 2024

6/10 Okay

John

Stayed 2 nights in Jul 2024

4/10 Poor

Gavin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Great food , freshly cooked breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Tejpreet

Stayed 2 nights in Jul 2024

10/10 Excellent

Alistair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay again , food excellent. Service A1
Stayed 1 night in May 2024