Candlewood Suites Elmira Horseheads, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Elmira Horseheads, an IHG Hotel

Desk, blackout drapes, iron/ironing board, free WiFi
Interior
Exterior
Property amenity
Room amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Kitchen
  • Air conditioning

Explore the area

Map
198 Colonial Drive, Horseheads, NY, 14845
  • Museum at the Depot
    5 min drive
  • Wings of Eagles Discovery Center
    5 min drive
  • Corning Airport and National Wartime Museum
    6 min drive
  • Elmira, NY (ELM-Elmira - Corning Regional)
    6 min drive

Room options

Suite, 1 Bedroom (1 King Bed)

  • 562 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (1 Queen Bed)

  • 562 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

  • 308 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

  • 308 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 King Bed

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 562 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed

  • 308 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Candlewood Suites Elmira Horseheads, an IHG Hotel

Horseheads hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Elmira Horseheads, an IHG Hotel offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and complimentary newspapers in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in March 2023.

Candlewood Suites Elmira Horseheads, an IHG Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Elmira
Candlewood Suites Elmira Horseheads
Candlewood Suites Elmira Hotel
Candlewood Suites Elmira Hotel Horseheads
Candlewood Suites Horseheads
Candlewood Suites Elmira Horseheads Hotel

Candlewood Suites Elmira Horseheads, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 612 out of 927 reviews" "
Rating 8 - Good. 227 out of 927 reviews" "
Rating 6 - Okay. 57 out of 927 reviews" "
Rating 4 - Poor. 17 out of 927 reviews" "
Rating 2 - Terrible. 14 out of 927 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

RITA, Parsippany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Binu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Temorsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but the stay was perfect. Check in was easy, room was clean and beds were comfy too. The facilities were nice as well and my husband took advantage of the gym. Shopping and dining options nearby as well. We definitely recommend staying here if you’re in the area. Above all the staff is amazing.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

The outdoor area was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, clean and friendly
Room service was as needed.. which was fine for our trip. Very willing to help with toiletries and towels...very nice and quiet stay for what we needed. Was close to a lot of amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Clint

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staying experience
Everything was good, starting from the staff, to the cleanliness and comfort, Everything was a good experience. I will recommend staying at Candlewood Elmira.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge, with very tall ceilings. It had a little kitchenette with everything!! Even a dishwasher if needed! It also had a room with breakfast items, extra coffee and tons of snacks. Aside from that, it had a borrowing area, with everything from games and video games to large kitchen pots and appliances you could "check out" and take to your room and use. The staff was friendly and very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Erna

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

hisae

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We kept hearing certain sounds from the ventilation on the ceiling in the bathroom for all nights. There was no sound in the morning, but it started making noise from the evening. At first, we thought the sound was from the faucet of the sink or shower head, but it was from the ventilation. It was like dripping or clicking sound, and consistent. We couldn't sleep when the bathroom door was open, so we kept it closed. It should be repaired.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very personable
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were very nice and clean. TV didn’t work.
Stayed 1 night in Jul 2024

6/10 Okay

Sebastian

Stayed 1 night in Jul 2024

10/10 Excellent

EVELYN L.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
IT WAS A GREAT PLACE TO STAY, NO POOL, BUT EVERYTHING ELSE WAS SATISFACTORY
Stayed 1 night in Jul 2024

8/10 Good

joan

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable.
Stayed 1 night in Jul 2024

10/10 Excellent

Patti

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

4/10 Poor

Kristal

Traveled with family and small children
Disliked: Cleanliness
When we open the door to our room we were hit with a horrible fish smell. One of the beds had a weird pale yellow stain on the comforter. I went down to the front desk and reported the condition of the room. Also, requested a new room. I was told they were sold out and could not change the room. I was just given febreze for the small. Went to Walmart to get linen for the night since the surrounding hotels were also sold out. Hotel did not even offer to compensate me for all the issue with the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Bobby

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good emergency stay after some crazy storms. Other than some trash in the parking lot (which may have been from the storm) everything was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024