See all properties

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

Choose dates to view prices

Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Pool
1 bedroom, in-room safe, iron/ironing board, rollaway beds
Lobby
1 bedroom, in-room safe, iron/ironing board, rollaway beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
$104
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
105 E Mall Rd, Horseheads, NY, 14845
  • Place, Regal Arnot Mall
    ‪8 min walk‬
  • Place, Corning Airport and National Wartime Museum
    ‪4 min drive‬
  • Place, Elmira College
    ‪11 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(55 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(114 reviews)
  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Plus Horseheads Inn & Suites
  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.6 out of 5, Wonderful, 610 reviews
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3-star Horseheads hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 183 square feet (17 square meters) include conference space. This Horseheads hotel also offers a fitness center, a library, and a vending machine. Onsite parking is available (surcharge).

Country Inn & Suites by Radisson, Big Flats (Elmira), NY is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Reviews

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 405 out of 1042 reviews
Rating 8 - Good. 243 out of 1042 reviews
Rating 6 - Okay. 191 out of 1042 reviews
Rating 4 - Poor. 119 out of 1042 reviews
Rating 2 - Terrible. 84 out of 1042 reviews

Reviews

10/10 Excellent

michael, Bellmore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay .. see you next year
Stayed 2 nights in Aug 2025

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities
Food options | Bed comfort | Internet access
Stayed 1 night in May 2025

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service

To expensive

Food was ok. Slim options. Tv's are way small. Ask for housekeeping The floor in my room stayed wet from the AC leaking back into the room. Smallest pillows known to man This place needs updated But the staff is awesome.
Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing….

We will not be going back. We used to stay her multiple times a year. What’s up with the money grab and not having rooms serviced every day? Every other place I’ve stayed services the room every day and the hotel across the street will atleast offer to service it if you call. Just a money grab. Also a new parking fee every night. Make sure to ask the staff if the new parking fee covers the vehicle for theft or damage. Comforter was dirty on both beds. Breakfast was decent, but we won’t be going back.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very cold indoor pool.

Pretty clean. Clean pool. Coldest indoor hotel pool I’ve ever been in. Good location. Average breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Gregg

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

6/10 Okay

YEVGENIY

Liked: Cleanliness, staff & service, property conditions & facilities
Just 2 stars hotel
Stayed 1 night in Apr 2025

4/10 Poor

Jeannine, Northport

Disliked: Cleanliness, property conditions & facilities
Our room had stains on the carpet and opened soap in the bathroom. Lots of spackle that needed to be painted. There was no seating available for breakfast so we had to get breakfast elsewhere.
Stayed 1 night in Jul 2025

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find: no signage.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennii

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

8/10 Good

Soma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel, Edgewater

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for one night. My wife work up with bed bugs crawling on her in the middle of the night. The hotel was not very clean at all. Location was okay. Needless to say we got the heck out of there as fast as possible in the am.
Stayed 1 night in Jul 2025

8/10 Good

Rich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel that appears to have been given needed upkeep. Breakfast options are good, rooms comfy. It is close to a number of dining options but the roads are a little different so double check the directions.
Stayed 1 night in Jul 2025

6/10 Okay

Sue

Liked: Staff & service
Nice hotel showing its age. The breakfast buffet was below standard for a hotel in this category. It would be better to provide a nice continental breakfast than the options offered. No yogurt, no bananas, no protein mea Staff were friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Judith

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful scenic views out window. Quiet surroundings.
Stayed 2 nights in Jul 2025

2/10 Terrible

Edward

Liked: Cleanliness
Disliked: Property conditions & facilities
They make you pay for parking when no one else around does. Only stated mmm
Stayed 2 nights in Jul 2025

8/10 Good

Heather

Traveled with family
Liked: Staff & service

Dining options nearby

Lots of dining options nearby. This was a 1 night stopover on way home from NYC. The rooms were decent size. Breakfast was OK. Our room smelled musty and the carpets felt damp. Once we set thermostat to a warmer temperature, it slightly improved. Half our party enjoyed golfing nearby while the other half went to Watkins Glen - about 30 min away. The pool temperature was quite cool so kids didn’t want to go in it.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was good. The lady that checked us in did not know anything about the area. The hotel was clean
Stayed 1 night in Jul 2025

6/10 Okay

karen, Orchard Park

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was super, she went above and beyond for me. the room was OK, some things outdated. over all it was good.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet, small town. The hotel is next to the mall with some choices of restaurants. The hotel is clean and well-maintained. The staff are friendly. The breakfast is plain and not enough choice or good quality. They only provide tide the room every three days. So keep that in mind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
We like
Stayed 1 night in Apr 2025

10/10 Excellent

Brian, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2025