See all properties

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Lobby
In-room safe, iron/ironing board, rollaway beds, free WiFi
Pool
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
105 E Mall Rd, Horseheads, NY, 14845
  • Wings of Eagles Discovery Center
    5 min drive
  • Bethany Village
    5 min drive
  • Corning Airport and National Wartime Museum
    6 min drive
  • Elmira, NY (ELM-Elmira - Corning Regional)
    6 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible, Non Smoking

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Horseheads Inn & Suites

Pool
Breakfast included
Parking included
Air conditioning
4.7 out of 5, Exceptional, (393)
The price is $102
per night
$114 total
includes taxes & fees
Dec 7 - Dec 8
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3-star Horseheads hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 183 square feet (17 square meters) include conference space. This Horseheads hotel also offers a fitness center, a library, and a vending machine. Onsite uncovered self parking is complimentary.

Country Inn & Suites by Radisson, Big Flats (Elmira), NY is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1026 reviews" "
Rating 8 - Good. 267 out of 1026 reviews" "
Rating 6 - Okay. 199 out of 1026 reviews" "
Rating 4 - Poor. 120 out of 1026 reviews" "
Rating 2 - Terrible. 84 out of 1026 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

tiene

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Marisol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except the towels.
The hotel was very clean and neat. However, our towels were small and old. We felt so disgusted that the following day, we bought our on towels.
Stayed 2 nights in Aug 2024

2/10 Terrible

Amit

Traveled with family
Property refused to honor confirmed reservation. Apparently reservation was cancelled and hotel did not bother to inform anyone. The information was made available to us upon arrival at the property.
Stayed 3 nights in Aug 2024

6/10 Okay

Deb

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Liked: Staff & service
It looked a bit run down. Weeds out front. Ice machines didn't work, half the TV channels were unavailable. I saw some stains on walls in the rooms near trash bins (just wipe it down). Breakfast options were limited - no bananas? But I did sleep well and it was quiet on a Thursday night. I stayed there a year earlier and it seemed better.
Stayed 1 night in Aug 2024

6/10 Okay

William

Traveled with family
A bit disappointed
Rooms were ok no tv ch guide, pool was closed for renovation and the ice machine has been broken for almost a year. I was offered to cancel my reservation by at 10:30 pm and 350 miles we were exhausted. The room was clean but no maid service until the customers checked out.
Stayed 3 nights in Aug 2024

8/10 Good

Emmelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Rachael

Stayed 1 night in Aug 2024

6/10 Okay

Shimon

Traveled with family
Disliked: Staff & service, amenities
Rooms seemed over furnished for size. No ice machines- had to ask for ice behind the desk. Breakfast was small and crowded
Stayed 1 night in Aug 2024

10/10 Excellent

Ramesh

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

On

Stayed 1 night in Aug 2024

4/10 Poor

Sandeep

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor Service - Did not get the room I booked
We had booked a room with 2 queen beds but when we arrive here on Aug 18th night, the hotel put us in a room with one King bed in spite of the hotel staff confirming that I will have room with 2 queen beds when I talked to them on phone few hours before check-in. The sofa bed in the room was not comfortable at all. After driving 6+ hours I was expecting 2 queen beds so we can sleep well. With 3 adults, it became very uncomfortable for us having just one king bed to sleep. The hotel front desk rep who was present in the night said he will give us $50 refund but then nothing was processed till my time to check-out in the morning and the rep didn't record anything in the system about the refund. The next representative in the morning had no idea about my conversation with the person I talked to in the night.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
No pool
Stayed 2 nights in Aug 2024

6/10 Okay

Jackie

Traveled with family
Disliked: Cleanliness
Restaurants and stores nearby.
Stayed 2 nights in Aug 2024

6/10 Okay

John

Traveled with family
Disliked: Cleanliness
Overall not happy with our stay
The room was dirty when we arrived. Had to ask for clean towels and sheets and change the sheets ourselves due to them being dirty and stained. The carpet in the room was stained/dirty and didnt look like it has been vacuumed or shampood in quite some time. The lady that checked us into our room was very nice and very helpful. The lady that worked the front desk on the day of checkout was not very personable and looked irritated/angry. We were very disappointed that the pool was not open and the website did not state anything about the pool being closed for renovation. We had our 12 year old and 16 year old daughters and they were looking forward to the pool the most on our trip. We were offered a free cancellation but after driving hours to get there and it being 5 pm, there wasnt really many options for us to stay at another place last minute. I feel the room was over priced considering the condition of the room, overall cleanliness and the fact the pool was closed without being contacted about it via email or that it was not posted on any sites that the pool was closed for renovations. Overall, pretty disappointed in our stay. I feel the room was not worth the price and we should have recieved some sort of discount. We will never rent another room from this company again unless we recieve some sort of discount or credit.
Stayed 1 night in Aug 2024

8/10 Good

Derrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very clean and comfortable. Vent friendly staff. Great location. Would definitely stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Priscila

Liked: Staff & service
Na
Stayed 3 nights in Aug 2024

6/10 Okay

Beth

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Srinivasan

Stayed 1 night in Aug 2024

6/10 Okay

Vicki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very pleasant but overworked.
Stayed 1 night in Aug 2024

6/10 Okay

Vicki

Liked: Cleanliness
I was disappointed with several aspects of my recent hotel stay. The pool was closed and, according to staff, has been for months. The ice machine and refrigerator in our room were both out of order, and the AC couldn't be adjusted. The Wi-Fi was often unavailable and, when it did work, was extremely slow. There were no cookies at reception during check-in, and the water for tea was frequently either unavailable or not hot. Lastly, the breakfast options were quite limited and often ran out. The Staff were very nice!
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Business traveler, Traveled with family
The door to room needs repair hard to open
Stayed 1 night in Aug 2024