The High Flyer

3.0 star property

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Photo gallery for The High Flyer

Terrace/patio
Interior
Exterior
Superior Double Room, Ensuite | Bathroom | Towels
Superior Double Room, Ensuite | WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Laundry

Explore the area

Map
69 Newnham Street, Ely, England, CB7 4PQ
  • Ely Cathedral
    ‪7 min walk‬
  • Wisbech
    ‪17 min walk‬
  • Ely City Golf Club
    ‪3 min drive‬
  • Cambridge (CBG)
    ‪30 min drive‬

Room options

Superior Double Room, Ensuite

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Ensuite (Deluxe Room)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The High Flyer

3-star Ely hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
The High Flyer offers 6 accommodations. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The High Flyer features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This Ely hotel also offers laundry facilities, express check-in, and express check-out. Complimentary self parking is available on site.

The High Flyer is a smoke-free property.

The High Flyer has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

The High Flyer Ely
The High Flyer Hotel
The High Flyer Hotel Ely

The High Flyer Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 42 out of 96 reviews
Rating 8 - Good. 27 out of 96 reviews
Rating 6 - Okay. 18 out of 96 reviews
Rating 4 - Poor. 5 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable room in Ely
The room was comfortable with an en-suite shower room and toiletries. When we arrived the lady on reception was ok but not overly welcoming. We were shown up to our room and that was fine. We went to the toilet and the flush wouldn’t work. We told reception and then went out. By the time we got back the flush had been fixed and we had no more problems with it at all.
Stayed 1 night in Dec 2024

8/10 Good

ryan

Liked: Staff & service
It was good...
Stayed 2 nights in Dec 2024

6/10 Okay

Lynn

Traveled with group
Very disappointing
Booked 2 rooms, we have been last 2 years in December to this hotel, so decided to take friends to show them what a brilliant hotel and restaurant it is. Bad move,booked in for 7.30pm meal. Asked what meats for carvery, Pork,lamb and beef was the reply. Ordered 3 carvery, 1 liver & bacon. Liver dish came out and we were told to go to carvery, only 2 little pieces of lamb left to divide between 3 of us or a pie, which we didn't want but 1 person had to have it. Chef told us waitress should have checked with him. We were offered alternative, but too late as 1 meal had already been taken to the table, Given complimentary sweets, eton mess had no merigue,toffee apple crumble had no crumble and cold custard, rice pudding was long grain rice not pudding rice. Dreadful. Room 5 shower was cold and big dirty crack in wash basin. At checkout another chef apologised, said he had told staff to put joints away and save for Sunday, and as we were late eating, not alot of meat left for us. I do not consider 7.30pm on a Saturday night as a late booking and it had been booked in for 3 months... At no point during check in or during our time in the restaurant or bar did anybody mention breakfast, as it says to speak with hotel on arrival, when you book the rooms, so no breakfast. Check out was 10am on a Sunday morning. Don' t think we will return and our friends would not recommend to their family or friends.
Stayed 1 night in Nov 2024

8/10 Good

Audrey

Traveled with partner
Liked: Cleanliness
We stayed just one night, the room was very clean and comfortable. The bathroom for room 1 is not heated and we stayed on a very cold night, so not ideal.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and location good for cathedral
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, staff so friendly and helpful. Only 1 issue was the window with no blinds so in the mmorning was very light. Overall lovely, comfortable stay though.
Stayed 1 night in Oct 2024

4/10 Poor

Alison

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The place was very dated and run down. The worst thing was the smell of drains and damp - particularly in rooms 1 and 2. The door handles all need replacing. The lock broke on room 1 which meant a move to room 5, where the internal handle came off when you tried to get out ( surely a danger if there was a fire?) The windows in all rooms were filthy and the drinking glasses provided not much better! All of these issues were pointed out to the manager who agreed this was totally unacceptable. In his defence it appears that he has asked the management company to authorise the repairs needed but they refuse. My recommendation is to find another place to stay.
Stayed 2 nights in Oct 2024

8/10 Good

Juliet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a one night stay.
Comfortable but smallish clean room with 4' 6" comfortable double bed. Tea/ coffee making facilities and ironing board, iron, hair dryer, luggage rack, bed side lamp/table only on one side of bed. Clean bathroom, needs extra hooks/towel rail in bathroom. TV Freeview only. Downside very poor hotel wifi reception. Easy walk to Cathedral etc. (all bedrooms upstairs, so not suitable for disabled travellers.)
Stayed 1 night in Oct 2024

6/10 Okay

Julie

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Have family in the area, didn’t know they did rooms will stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Harri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and polite staff
Stayed 1 night in Sep 2024

8/10 Good

Julie

Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Business traveler
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Traveled with partner
Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the high flyer, we had an evening meal at the hotel with great service and huge meals which were delicious. Staff at the hotel were very friendly and considerate
Stayed 1 night in Aug 2024

6/10 Okay

BARON-VAHL

Disliked: Property conditions & facilities
Takeaway opposite for meals & Costa coffee close.
My first experience was the late carvery lunch which was not very good but I thought that the food had been to long on display, and it was overcooked and dry. However I had the full English breakfast the next morning and it also was overcooked, perhaps the chef was suffering from a hangover and left the poached eggs to long so that they were hard and the mushroom was very black instead of being brown also the has browns and as for the bacon this was nuked beyond dry, while the sourdough bread tasted like wet Mothers Pride white single slice cut in half and called two slices for the sake of the menu. I stopped eating at the hotel. The service in the restaurant was desultory at best and poor perhaps they had been on duty to long. The room was comfortable but serviced only occasionally. The location was reasonably close to the main tourist sights and restaurants/bars which I used for my stay in Ely.
Stayed 3 nights in Jul 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Central and comfortable with parking
Lovely stay in central Ely . Easy going fab and will happily return when visiting friends .
Stayed 2 nights in Jul 2024

8/10 Good

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a single female found it very safe staff all very friendly Lack of shelf in shower Safe not working Door catch loose and difficult to lock Bathroom floor corners need a bleach
Stayed 1 night in Jul 2024

6/10 Okay

Barbara

Liked: Property conditions & facilities
Bathroom lacked towel rails/ hooks. Cobwebs over bed. Room was not serviced at all during my 3 night stay. Hanging rail for coat hangers much too high. A small fridge would have been wonderful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Very friendly and helpful staff
Stayed 1 night in May 2024

6/10 Okay

John

Traveled with partner
Liked: Property conditions & facilities
We didn’t like the room we were in. Very small windows. Huge television but Too big to watch in the room. We liked the bed. It was very comfortable and there was a very big bathroom. The hotel was very convenient to walk to all the tourist places.
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing particularly unique. Good, mostly clean (sticky patch on bathroom floor). Good service, good food (pipping hot served on a cold plate!). Certainly good value.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy room with very nice shower. Delicious breakfast and the adjacent pool and sauna are excellent.
Stayed 1 night in Apr 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service
Small Issues with room
Room was clean and decent size. Window catch was broken so couldn't close window. There was a draft all the time. This was reported but wasn't fixed whilst I was there. Food in restaurant was good. Hotel is in a good location for center of Ely.
Stayed 2 nights in Mar 2024