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Emerald Central Hotel

3.0 star property

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Photo gallery for Emerald Central Hotel

Premium bedding, desk, blackout drapes, iron/ironing board
Check-in/check-out kiosk
Front of property
Garden
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$77
includes taxes & fees
Feb 4 - Feb 5

Explore the area

View in a map
Corner Opal Street and Egerton Street, Emerald, QLD, 4720
  • Place, Emerald Golf Club
    ‪7 min walk‬
  • Place, Central Highlands Visitor Information Centre
    ‪8 min walk‬
  • Place, Emerald Hospital
    ‪18 min walk‬
  • Airport, Emerald, QLD (EMD)
    ‪8 min drive‬

Room options

View all photos for Hotel Suite

Premium bedding, desk, blackout drapes, iron/ironing board

Hotel Suite

7.0 out of 10
Good
(18 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Premium bedding, desk, blackout drapes, iron/ironing board

Two Bedroom Suite

8.0 out of 10
Very good
(3 reviews)
  • 550 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Studio

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Hotel Suite

  • Sleeps 2

Two Bedrooms Suite

  • Sleeps 4

Deluxe Studio

  • Sleeps 3

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  • Free WiFi
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4.2 out of 5, Very Good, 261 reviews
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About this property

Emerald Central Hotel

3-star Emerald hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities, and a garden. Weekly housekeeping is available.
Emerald Central Hotel offers 58 accommodations with irons/ironing boards and complimentary toiletries. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers.

This Emerald hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers an outdoor pool, a garden, and a picnic area. Complimentary covered self parking is available on site.

Emerald Central Hotel is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 6:00 PM) and Sunday - Sunday (7:00 AM - noon)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 4 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.00 per night
Cribs (infant beds) are available for AUD 30.00 per night

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.00 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Emerald Central
Emerald Central Hotel Hotel
Emerald Central Hotel Emerald
Emerald Central Hotel Hotel Emerald

Emerald Central Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 122 reviews
Rating 8 - Good. 44 out of 122 reviews
Rating 6 - Okay. 23 out of 122 reviews
Rating 4 - Poor. 13 out of 122 reviews
Rating 2 - Terrible. 15 out of 122 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Liam

Business traveler
Liked: Cleanliness, staff & service
Walking distance to Coles and dinner options, AC worked and Price was nice
Stayed 4 nights in Sep 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No complaints. Room was lovely and the bed was excellent. One minor thing I'd like to mention was there were no drinking or wine glasses and no coffee mugs only tea cups.
Stayed 2 nights in Aug 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Does need a upgrade
Stayed 1 night in May 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

2/10 Terrible

Debbie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stank of sewerage. Black mould in shower, bathroom door and in toilet
Stayed 1 night in Aug 2025

6/10 Okay

Terrence

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Andrea

Traveled with partner
Liked: Cleanliness, staff & service
Laundry room was filthy
Stayed 1 night in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the motel was easy to get to and close to shopping
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Stayed 1 night in Jun 2025

8/10 Good

Gary

It was ok, looking around I could of stayed in a newer place for the same price Staff very nice
Stayed 1 night in Jun 2025

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable, but on castor wheels, on tiles. Bed kept moving backward, when I sat on it. Potential Health & Safety hazard, just waiting to happen. Note that mattress does have 'body indentations', where mattress is no longer bouncing back into shape. Grime around taps on vanity, is more than a few weeks old. Also around base of toilet. Housekeeping aren't performing duties well and management don't appear to be inspecting. Bathroom very compact. Not recommended for anyone of a larger build. I'm fairly small and I felt like 'Houdini', whilst sitting on toilet trying to reach the toilet paper. Whole space is out dated, but servicable if only needing a bed for a night. Every morning around 8am, ladies talking and giggling loudly outside front door. Great for guests wanting to sleep in. And early one evening, some sort of dispute between a couple. Shreking (not yelling), from both people for over half an hour. Then about 15-20 minutes later, started up again for another 10-15 minutes. 'Very peaceful'. Photo's attached, are all screenshots off a video I took.
Around base of toilet... no comment necessary.
No idea what the vent is for, but it's taking up surface space.
'tiny' freestanding TV, is only slightly larger than my tablet and cable is safety issue. I gave cable wide berth, so I didn't accidentally pull cable and TV smash on tiles. Both chairs, didn't sit all 4 legs flat on floor. They both rocked.
You need to remove the ironing board to use the wardrobe. However there's no aesthetically pleasing place to situate the ironing board or even an appropriate place to stow the ironing board.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tia

Stayed 1 night in May 2025

6/10 Okay

Tony

Place had everything you need nut rooms are pretty old.
Stayed 3 nights in May 2025

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Key pickup was organised and easy, as arrived after office hours. Room was very clean and amenities well stocked. For me, the bed was too firm.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific
Stayed 1 night in May 2025

2/10 Terrible

Phil

Made an error with the booking and arrived the week prior. Paid for an upgrade at the same hotel for that night and have had no consideration for cancellation of this booking.
Stayed 1 night in May 2025

8/10 Good

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to Coles shopping centre
Stayed 1 night in May 2025

8/10 Good

Richard, SUNBURY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and quiet.
Stayed 1 night in Apr 2025

6/10 Okay

Jodie

Liked: Staff & service
Disliked: Property conditions & facilities

Old but located in a central location in Emerald

We stayed at this motel because it was the closest accommodation to an event we were attending in Emerald. For one night, it was fine, and not overpriced. However, it is an old motel and in dire need of renovation. The exterior and gardens also require some TLC also and none of the photos actually reflect the true appearance of the motel. The bed was comfy and the air conditioner worked a treat. We received good communication from the staff prior to our stay with accurate instructions detailing the check in process.
Stayed 1 night in Mar 2025

4/10 Poor

Bernie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It is not a hotel.but a motel with no bar or Bar food. Bedhead lights don’t work.Clock radio u/s . Window curtains too long.Bathroom light switch cover broken.Fridge door shelf rail missing. No meals available with the bar/eating area closed up. How does it get the name “hotel” ?
Stayed 2 nights in Feb 2025

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Hilton

Business traveler
Liked: Cleanliness
Centrally located and close to supermarket, gym and restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough.
Stayed 1 night in Jan 2025

8/10 Good

Robin

Stayed 1 night in Jan 2025

8/10 Good

Brian

Traveled with partner
Liked: Staff & service, property conditions & facilities
The stay was comfortable and convenient. The room was well appointed.
Stayed 1 night in Dec 2024