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Holiday Inn Express And Suites Ottawa by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express And Suites Ottawa by IHG

Exterior
Reception
Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Pool
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
2340 S. King Street,, Ottawa, KS, 66067
  • Ottawa University
    ‪3 min drive‬
  • Old Depot Museum
    ‪7 min drive‬
  • Forest Park
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Additional Living Area)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communication, Additional Living Area)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Additional Living Area)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Additional Living Area)

  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Additional Living Area)

  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express And Suites Ottawa by IHG

Ottawa hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and free newspapers.
Holiday Inn Express And Suites Ottawa by IHG offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express And Suites Ottawa by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and an elevator. Onsite self parking is complimentary.

Holiday Inn Express And Suites Ottawa by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa
Holiday Inn Express Suites Ottawa by IHG
Holiday Inn Express Suites Ottawa an IHG Hotel
Holiday Inn Express And Suites Ottawa by IHG Hotel
Holiday Inn Express And Suites Ottawa by IHG Ottawa
Holiday Inn Express And Suites Ottawa by IHG Hotel Ottawa

Holiday Inn Express And Suites Ottawa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 427 reviews
Rating 8 - Good. 78 out of 427 reviews
Rating 6 - Okay. 23 out of 427 reviews
Rating 4 - Poor. 9 out of 427 reviews
Rating 2 - Terrible. 15 out of 427 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Christy, Greensburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Absolute great hotel. Clean. Friendly staff. Breakfast was the best I’ve ever had at and Holiday Inn Express. 10/10
Stayed 4 nights in Feb 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean, and super friendly!

While my stay started off rocky due to hotels.com messing up my reservation, it ended up being a very nice trip. It started when I arrived at the hotel and was informed that i was only booked for one room instead of 2. I showed them my confirmation showing that i did indeed have 2 rooms forn2 nights. They informed me that something was booked incorrectly on Hotels.com's end, and that if id already paid through them, that i was goong to need to contact them. After contacting them, we found out that they had booked one room for the correct date and the other for September. The guy at the counter was super helpful and was able to arrange for them to cancel my stay in September and even called the manger and asked if they could honor the rate for the booking date instead of the current rate, which was $30 cheaper a night. She agreed and we were all sorted out. The rest of the stay was awesome. The breakfast was delicious and well maintained for the entirety of the serving time. The whole hotel was clean and very cozy. It was located in a good location with good access to restaurants and activities like bowling and miniature golf. The entire staff was friendly and seemed to genuinely want to make sure we were having a good stay. I will most definitely be staying in this hotel for any future visits to Ottawa, and i would recommend it to others as well. Thank you for an amazing stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The Staff makes you feel welcome
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Chelsea

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I booked 2 king suite rooms with bathtubs, but when I arrived I was told that they had to change my (already paid for) reservation to queen suites, but assured me that the rooms did have tubs. When we proceeded to the rooms, one was actually a king suite, the other was a queen and only one room had a tub. They charged my card for 3 deposits insteadof 2, then also charged my card 3 MORE times for odd amounts around $1 each. I finally have received my deposits back now, but they did nothing about the other charges besides tell me that it was a problem with their system and apologized. Due to the small amount taken, I didn't fuss over it, but it left me feeling pretty uneasy about more charges possibly arising now. Not great business this time. Although, the night duty male tried hard to get my issues fixed, his manager told him there was nothing they could do.
Stayed 1 night in Feb 2025

10/10 Excellent

Keisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dove Products and Cleanliness

The hotel was in a convenient location right off the expressway. The hotel was clean and even had Dove bottled products. The bed was comfortable, lobby welcoming, and a variety of breakfast items. Overall, a great stay.
Stayed 1 night in Jan 2025

8/10 Good

Logan, Yakima

Business traveler, Traveled with partner
The room layout was very good, cleanliness was okay. The shampoo dispenser did not work, breakfast was good. Very friendly staff and convenient location. Property vehicle access was circuitous.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel and their rooms were spotless. The morning breakfast was hot and very good. There was a gentleman who made sure the hot items stayed full. The beds and pillows were very comfortable and the rooms were spacious and modern
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Traveled with family
Liked: Staff & service
Disliked: Amenities
No house keeping towels never changed or beds made
Stayed 3 nights in Feb 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place wonderful staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was great, very clean and quiet. Room was very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Amenities
Was nice
Stayed 1 night in Jan 2025

4/10 Poor

Stephany

Liked: Cleanliness
Checked in and staff was very nice. Facility was clean. Got up to my room and someone had pulled the lock to keep the door from latching. As a female traveling alone this was unsettling. Then one of the beds was ruffled like someone had been sitting there, tv was on and so were all the lights. All night there was a whistling coming from maybe the bathroom or next door. I couldn’t tell. Regardless, I opted to forfeit the payment and not go back for my second night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Trisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandy, Peru

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the hotel overall was fantastic will be staying there again in the near future
Stayed 3 nights in Jan 2025

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed

It was I would have a place to shower and sleep. The hotel was nice, clean, and most importantly, it was quiet!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Great Breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice spread for breakfast. All day water, hot chocolate and cookies available.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and secure with friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Stayed 1 night in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Comminucatuon Issues

I requested late check out and it was not passed on to housekeeping. Regular checkout is 1200 noon and at 1030 i was woke up by housekeepers. That's not even close to regular checkout!
Stayed 1 night in Dec 2024

10/10 Excellent

Jadad, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025