Holiday Inn Express And Suites Ottawa, an IHG Hotel
Ottawa hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and free newspapers.
Holiday Inn Express And Suites Ottawa, an IHG Hotel offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations.
This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express And Suites Ottawa, an IHG Hotel features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and an elevator. Onsite self parking is complimentary.
Holiday Inn Express And Suites Ottawa, an IHG Hotel is a smoke-free property.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas
Things to do
24-hour gym
Indoor pool
Family friendly
Indoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Guest services
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Braille/raised signage
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
4 floors
Banquet hall
Built in 2020
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch smart TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Desk
Desk chair
Heating
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 25 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 25 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Express Suites Ottawa, An Ihg
Holiday Inn Express Suites Ottawa
Holiday Inn Express And Suites Ottawa, an IHG Hotel Hotel
Holiday Inn Express And Suites Ottawa, an IHG Hotel Ottawa
Holiday Inn Express And Suites Ottawa, an IHG Hotel Hotel Ottawa
Holiday Inn Express And Suites Ottawa, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 271 out of 379 reviews" "
10 - Excellent
271
Rating 8 - Good. 70 out of 379 reviews" "
8 - Good
70
Rating 6 - Okay. 19 out of 379 reviews" "
6 - Okay
19
Rating 4 - Poor. 6 out of 379 reviews" "
4 - Poor
6
Rating 2 - Terrible. 13 out of 379 reviews" "
2 - Terrible
13
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Randy
Oct 24, 2024
Liked: Cleanliness
Everything
Randy
Stayed 2 nights in Oct 2024
8/10 Good
Larry
Traveled with group
Oct 21, 2024
Liked: Staff & service, room comfort
The new norm.
It seems rooms not being cleaned daily or towels replaced is the new norm in hotels.
Larry
Stayed 4 nights in Oct 2024
10/10 Excellent
Jamie, Wichita
Traveled with family and small children, Traveled with family
The property is somewhat new. The beds were comfortable the staff was awesome. Housekeeping I would say is not so great. One of our beds the sheets were not changed. There was dog hair all over the bed and in the sheets. The bathroom floor was not clean either and there was dust everywhere. Somewhat disappointed . I just stayed at the Holiday Inn Express in Hays Kansas and the experience was awesome the property was so clean. Lindsay was great though. She came up changed the bed sheets and apologized. That's why I give them a three-star rating out if 5.
Denise
Stayed 1 night in Oct 2024
6/10 Okay
Anthony
Traveled with group
Oct 7, 2024
I think the pool should be 24/7 you don’t have enough time to enjoy it. Also the breakfast ends at 9:30 and who gets up before 10 on a get away. So longer pool and breakfast would be nice.
Anthony
Stayed 2 nights in Oct 2024
6/10 Okay
Chelsea
Traveled with family
Oct 6, 2024
Disliked: Staff & service
The front desk gave me no details or information at all and honestly was quite rude while we checked in. I had to google what time breakfast was and figure out the cable channels on my own because they did not tell me and we did not want to talk to them.
It seems some HI have lost their desire to be a great hotel but not this one, this one went beyond expectations of a HI. Cookies and lemon water were a nice touch. Staff were very accommodating, breakfast was perfect.
Everything was excellence, customer service, front desk, house keeping, kitchen lady, even the plover...everyone did an excellence 👏 👌 job! Great pleasure to stay with you, we will be back! Congratulations!