*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Hotel Arbre de Neu features ski-in/ski-out access and a sauna. This ski hotel also offers spa services, a terrace, and ski storage. A total renovation of this property was completed in April 2020.
Hotel Arbre de Neu is a smoke-free property.
- Spa services on site
- Ski storage
- Ski-in/ski-out access
- Terrace
- Wheelchair accessible – no
- Ski passes available
- Elevator
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Front desk (limited hours)
- Tours/ticket assistance
- Total number of rooms - 19
- Number of floors - 5
- Free WiFi
- Number of buildings/towers - 1
- Sauna
- Smoke-free property
- Outdoor furniture
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
Room Amenities
Hotel Arbre de Neu offers 19 accommodations with hair dryers and blackout drapes/curtains. 24-inch LCD televisions come with digital channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and change of bedsheets can be requested.
- Television
- Private bathroom
- Hair dryer
- Desk
- Blackout drapes/curtains
- Shower only
- Digital TV service
- Free WiFi
- LCD TV
- TV size: 24
- TV size measurement: inch
- Housekeeping (surcharge)
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Laptop-friendly workspace
- Wardrobe or closet
- Number of days between towel changes: 2
- Change of bed sheets (on request)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning.
Hotel Arbre de Neu has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include ski-in/ski-out access and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Sledding nearby
- Snowboarding on site
- Snowmobiling nearby
- Hiking/biking trails nearby
- Snowshoeing nearby
- Snow sports gear
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately EUR 2 to 15 for adults, and EUR 2 to 15 for children
- Housekeeping fee: EUR 15 per day; may vary based on length of stay
- Laundry fee: EUR 11 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and cash. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 8:00 AM
Front desk closes daily at 8:00 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Arbre de Neu
- Hotel Arbre de Neu Hotel
- Hotel Arbre de Neu Encamp
- Hotel Arbre de Neu Hotel Encamp
Hotel Reviews
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