5-star Valle de Guadalupe hotel with 2 restaurants
Along with 2 restaurants, this hotel has an attached winery and an outdoor pool. Self parking is free. Additionally, a fitness center, 24-hour room service, and a seasonal outdoor pool are onsite.
El Cielo Resort offers 95 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.
This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
A winery is attached to this Valle de Guadalupe hotel. El Cielo Resort features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants.
Event facilities measuring 1722 square feet (160 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.
El Cielo Resort has designated areas for smoking.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Latitud 32 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Polaris - Onsite restaurant. Open daily.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free wired internet
In-room WiFi speed: 50+ Mbps
Parking and transportation
Electric car charging station on site
Free offsite parking
Roundtrip airport shuttle (surcharge)
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
2 restaurants
Couples/private dining
Private picnics
Restaurants on site
Latitud 32
Polaris
Things to do
Bicycle rentals
Gym
Outdoor pool
Private wine tours
Vineyard
Wine tasting room
Wine tours
Winery
Family friendly
In-room full-sized refrigerator/freezer
Laundry facilities
Living room
Outdoor pool
Separate bedroom
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
1,722 square feet of conference space
2 meeting rooms
Outdoors
Garden
In the mountains
On a lake
Picnic area
Terrace
Vineyard
Spa
In-room massages
Accessibility
No elevator
More
2 floors
33 buildings
Built in 2017
Designated smoking areas
Reception hall
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Pillow menu
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided
Entertainment
50-inch flat-screen TV
iPod dock
Food and drink
24-hour room service
Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Minibar
More
Air conditioning
Ceiling fan
Desk
Heating
Iron/ironing board
Laptop-compatible safe
Living room
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 12 per accommodation, per night
The resort fee includes:
Concierge service
Fitness center access
Housekeeping
In-room coffee
Internet access
Pool access
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
Pet fee: USD 75 per pet, per day
Service animals are exempt from fees
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe
El Cielo Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
TERRIBLE EXPERIENCE !
The hotel mistakenly charged to my credit card the rooms of two other couples that where in my same party. Since march, I have been trying to get the refund of usd 1,600 to my credit card and they just don't do it.
I wouldn't recommend the hotel. Staff is under qualified.
The only thing that I would like to have been given was access code for Wi-Fi, and I paid for the breakfast option but the waitress was not very friendly at all. I also requested a helicopter ride with my concierge and he verified my reservation but when we got there they were closed and informed me that they never received any information about my flight at all so needless to say that blew my day as it was scheduled for 12:30 pm. Other than that the food was so delicious at Latitude 32 it made up for everything.
Property was beautiful well maintain, rooms were clean, spacious and great amenities. The staff was friendly ans helpful. They offer free shuttle to restaurant and wine tour. We were there's for 3 days and we can't wait to go back. My wife was very impressed.
The staff is amazing! Super friendly, the property in general is peaceful, you can hear the birds and frogs all the time which is amazing. The pool is heated!
The wine tour is amazing! The underground wine experience is a must! The restaurant….. sorry but it wasn’t good at all! Food wasn’t tasty and it was cold, the service is extremely slow so you can miss the restaurant without a problem.
Other than that is AMAZING hotel!