Orchid Epsom, Sure Hotel Collection by Best Western
Epsom hotel with free in-room WiFi
This smoke-free hotel features a 24-hour front desk, free self parking, and free WiFi in public areas. Other amenities include a vending machine.
Orchid Epsom, Sure Hotel Collection by Best Western offers 29 accommodations with hair dryers and complimentary toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Orchid Epsom, Sure Hotel Collection by Best Western features a vending machine. Wireless Internet access is complimentary. Onsite self parking is complimentary.
Orchid Epsom, Sure Hotel Collection by Best Western is a smoke-free property.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
On-the-go breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.95 for adults and GBP 7.95 for children
Family friendly
In-room crib
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Low-height bed
No elevator
Stair-free path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
40-inch flat-screen TV with satellite channels
Food and drink
Electric kettle
More
Desk
Desk chair
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for to-go breakfast: approximately GBP 7.95 for adults and GBP 7.95 for children
Early check-in fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
Property is also known as
Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We came down for a family wedding, we was recommended your hotel. We rang ahead because we knew that you checkout time would have been early. As we wanted to have the room a bit longer as the wedding was at 15.30.
We was advised to do it on arrival. However on arrival we asked the guy at reception, to be told we could only have it 13.00. If we would have know this we would have gone elsewhere. The reason we could only have the room until 1300, was because the cleaners finish at 15.00.
So we paid an extra £10.00 to have the room until 13.00.
Sadly we had to spend 2 1/2 hours killing time before the wedding in our wedding clothes.
On arrival to the room we moved a coffee table, to the other side of the room, and behind the coffee table there was a big pile of dust.
The tap was also left running in the sink If we had not gone in there, when we did the bathroom would have been flooded.
Receptionist very good, helpful and friendly, she’s a great asset to the hotel.
Stop for one night on business, parking very good, everything anyone would need is available at the reception area.
Will be stoping again several times as we have a project locally.
Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.
This is an old Premier inn. obviously one they were selling on as the rooms were the old style rooms not the refurbished ones. Everything about this hotel was Premier Inn. Rooms, beds, bedding, even the artwork on the walls. Its obvious since it became Best Western nothing has been done on the rooms apart from installing a phone and some toiletries.
The bathroom smelled, there was no toilet roll, the fan was broken, the bathroom floor very spongy, and not the cleanest and the mattress was lumpy.
i had a deluxe room. Its an old Premier Inn. They dont have deluxe rooms unless you refer to the made up sofabed which a standard room didnt have.
I would have been better off in a Premier Inn
This hotel is essentially a arrive, sleep and go. General condition was fine. Bed linen clean, but milk capsules out of date, torn bed base material, extremely old and marked bath tub. Our son had a separate room where the bath was better but the bed fabric was in a dire state and chair was very heavily stained. Despite low nightly rate, this was pretty awful and we will not be staying here again
Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions
Room had crumbs on the bedside table which makes me worry that the rest of the room wasn't cleaned. It was a basic room, apart from the cleanliness, there was nothing wrong.