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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.5 per person)
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free cribs/infant beds, free WiFi, bed sheets
Exterior
Exterior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH
  • Epsom Downs Racecourse
    7 min drive
  • Ewell Tea Rooms
    5 min walk
  • Stoneleigh Station
    12 min walk
  • London (LHR-Heathrow)
    48 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | Desk, free cribs/infant beds, free WiFi, bed sheets

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express London-Epsom Downs, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (806)
The price is $95
per night
$113 total
includes taxes & fees
Jan 1 - Jan 2
Holiday Inn Express London-Epsom Downs, an IHG Hotel

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Epsom hotel with free in-room WiFi
This smoke-free hotel features a 24-hour front desk, free self parking, and free WiFi in public areas. Other amenities include a vending machine.
Orchid Epsom, Sure Hotel Collection by Best Western offers 29 accommodations with hair dryers and complimentary toiletries. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Orchid Epsom, Sure Hotel Collection by Best Western features a vending machine. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Orchid Epsom, Sure Hotel Collection by Best Western is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 7.50 for adults and GBP 7.50 for children

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7.5 for adults and GBP 7.5 for children
  • Early check-in fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash

We should mention

This property does not have elevators

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 116 reviews" "
Rating 8 - Good. 41 out of 116 reviews" "
Rating 6 - Okay. 22 out of 116 reviews" "
Rating 4 - Poor. 6 out of 116 reviews" "
Rating 2 - Terrible. 6 out of 116 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Helen

Liked: Staff & service
Some bits of maintenance need attention. Near very busy road but comfortable enough
Stayed 2 nights in Sep 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service
Comfy bed, hot shower and friendly helpful staff. Hotel is a bit dated.
Stayed 1 night in Sep 2024

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orchid near Epsom
A good hotel, great location and staff are super friendly. Shower was clean but there was a little evidence of mould which could have managed, it was clean but that little extra would have earnt a 5 star, still great value for money
Stayed 1 night in Sep 2024

8/10 Good

Mehjabin-Havva

Traveled with family
Liked: Cleanliness, staff & service
Overall very nice. Only thing is breakfast is bagged to go but Nowhere to eat it. No fresh milk only UHT. Not a big problem though.
Stayed 1 night in Aug 2024

6/10 Okay

Harshad

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

ian

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Room was clean but needed some tlc in bathroom. Staff were polite. However they tried to lock us out our room before checkout time when were loading the car!!
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Stayed 1 night in Aug 2024

8/10 Good

Louise

Liked: Property conditions & facilities, room comfort
Quick overnight stay
The staff on arrival were helpful and friendly. The room was a lovely airy size and clean. The room smelt of smoke so the previous guest must have smoked. I was a bit concerned that my clothes would take in the smell (we are attending a wedding) but we arrived v late so didn’t bother asking to change rooms. Some things need renewing. ie the bath is very worn.It would be handy to have sockets near the bed. Air con would be a good addition too. We had a pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Orchid stay
Everything was perfect. Clean Soft towels Bath Comfy bed. Breakdast delivered to our room.
Stayed 1 night in Aug 2024

8/10 Good

Jenson

Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

8/10 Good

David

Business traveler
Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place for me to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

S

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a few days here for a trip to sandown races and Hampton court palace was very convenient for a lot of attractions around that area , the room was a gd size and was clean and tidy
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen c

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Good for one night. Just a noisy fan in a hot room though as there was no a/c. Friendly people but breakfast in a paper bag to your room was not great.
Stayed 1 night in Aug 2024

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10.00 am checkout. Tooo early
10.00 am checkout is rediculous. Breakfast in a bag very odd
Stayed 1 night in Jul 2024

6/10 Okay

Darryl

Disliked: Property conditions & facilities
Convenient
A convenient place to stay for a couple of nights. After visiting Wimbledon for the tennis and pre holiday flight from Gatwick. Spacious car park and the room was comfortable. The hotel and its surroundings are in need of some TLC but given the value and short duration of our stay I wouldn’t expect the Ritz.
Stayed 2 nights in Jul 2024