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Mercure Hotel Erfurt Altstadt

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Hotel Erfurt Altstadt

Exterior
Property amenity
Miscellaneous
Lobby lounge
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
Meienbergstr. 26-27, Erfurt, TH, 99084
  • Kramerbrucke
    3 min walk
  • Aegidienkirche
    3 min walk
  • Gildehaus
    5 min walk
  • Erfurt (ERF)
    19 min drive

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Hypo-allergenic bedding, desk, blackout drapes, free WiFi

Superior Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Street View)

Hypo-allergenic bedding, desk, blackout drapes, free WiFi

Standard Room, 1 Twin Bed (Street View)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, free WiFi

Privilege, Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Twin Bed

Hypo-allergenic bedding, desk, blackout drapes, free WiFi

Superior Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, desk, blackout drapes, free WiFi

Standard Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure Hotel Erfurt Altstadt

4-star hotel in Erfurt Old Town
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a business center, and conference space are onsite. Housekeeping is available on request.
Mercure Hotel Erfurt Altstadt offers 141 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Erfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.
Mercure Hotel Erfurt Altstadt features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Hotel Erfurt Altstadt is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Zum Rebstock - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Lobby Bar - Onsite lobby lounge. Open select days.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Zum Rebstock

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax is imposed by the city of Erfurt. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 21 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Altstadt Erfurt
Erfurt Altstadt
Erfurt Mercure Hotel
Erfurt Mercure Hotel Altstadt
Mercure Erfurt Altstadt Erfurt
Mercure Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Hotel
Mercure Hotel Altstadt Erfurt
Mercure Hotel Erfurt
Mercure Hotel Erfurt Altstadt
Accor Hotel Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Erfurt
Mercure Hotel Erfurt Altstadt Hotel Erfurt

Mercure Hotel Erfurt Altstadt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 476 reviews" "
Rating 8 - Good. 223 out of 476 reviews" "
Rating 6 - Okay. 43 out of 476 reviews" "
Rating 4 - Poor. 8 out of 476 reviews" "
Rating 2 - Terrible. 4 out of 476 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. The staff were the best Location was super
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Superb breakfast.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in this city. Convenient and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. Very convenient area as it is on the outskirts of the old city, which also makes it quiet.
Stayed 1 night in May 2023

10/10 Excellent

Rosalind

Business traveler
Breakfast was super. Good, central location.
Stayed 5 nights in Apr 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean, the breakfast was more than generous in terms of options and quantity for all members of our family. The staff were extremely helpful and polite and the rooms were clean, quiet and spacious

10/10 Excellent

Don

Stayed 1 night in Dec 2022

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of the city.
Staff was friendly, room was larger than expected. I appreciated that the staircase was user friendly so no need to take the lift all the time. Location is great. On-site parking availability is limited.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Franz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in the centre of Erfurt.
Great location, close to train station and city centre. WiFi worked well, staff was professional. The spa is still being renovated, will be ready in August I was told. Room was functional and fulfilled expectations.
Stayed 2 nights in Mar 2020

8/10 Good

CHANDNI

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

February, Frankfurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They renovated the whole hotel Very nicely! Their location couldn't be better. I stay with this Mercure every year.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
The first time disappointed with Mercure Hotel, too expensive, no air conditioning, noisy street. We were not able to sleep at all. They should never offer street rooms with all day sun without air conditioner in summer time!
Stayed 2 nights in Aug 2019

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
Excellent location. Very professional GM who helped us solve a parking issue by removing his iwn car.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property due to it's location and the attached restaurant. WiFi was an issue because I kept getting logged out, multiple times.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Very convenient location. Good breakfast.
Stayed 2 nights in Nov 2018

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Nice location in center of town. Close to shopping and restaurant. Nice clean room, reception attentive to our needs.
Stayed 1 night in Oct 2018

8/10 Good

MJ, Picayune MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near the hospital. Had problems with the airport shuttle. Didn’t have a cell phone to use to call them but later found out there’s a place to call outside the airport where the hotel buses pick you up.
Stayed 1 night in Sep 2018

6/10 Okay

edwin

Liked: Cleanliness, staff & service, property conditions & facilities
No Air-Conditioning
Mercure Hotel Erfurt was conveniently located. Our room was not comfortable because there was no air conditioning and the nights were very warm. There was also no safe in the room which I found unusual for a four-star hotel.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No AC and on very noisy street
Stayed 1 night in Jul 2018

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best.
The Mercure Hotel, Erfurt is one of the best I’ve stayed in. The staff were extremely helpful, to the extent of posting a phone charger we left behind to our next destination as well as giving us directions, suggestions for restaurants and sights to see. The hotel was very quiet but very close to all the places we wanted to see. It’s also an easy 10 to 15 minutes walk to the station. The beds and rooms were very comfortable and a good size. Best of all, the mini bar was complimentary and replenished each day and they even swapped bottles of beer for mini bottles of wine. A great little hotel.
Stayed 4 nights in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort