Best Western Erie Inn & Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Erie Inn & Suites

Desk, free WiFi, bed sheets, alarm clocks
Lobby
Reception
Exterior
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
8040 Oliver Rd, Erie, PA, 16509
  • Splash Lagoon
    4 min walk
  • Country Inn & Suites Breakfast Room
    1 min walk
  • Erie Station
    15 min drive
  • Erie, PA (ERI-Erie Intl.)
    18 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Best Western Erie Inn & Suites

3-star Erie hotel walkable to Splash Lagoon
Along with coffee/tea in a common area, this hotel has a 24-hour front desk and express check-out. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Best Western Erie Inn & Suites offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Erie hotel also offers a vending machine, coffee/tea in a common area, and express check-out. Onsite self parking is complimentary.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Tuesday, Thursday, Friday, and Saturday:
  • Indoor pool
The following facilities are closed on Monday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 1.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 1.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Inn Suites Erie
Country Inn Suites Hotel Erie
Country Inn Erie South
Country Inn Suite Erie
Solstice Hotel Erie
Solstice Hotel
Solstice Erie
Erie Country Inn
Best Erie & Suites Erie
Erie Inn Suites Solstice
Best Western Erie Inn Suites
Best Western Erie Inn & Suites Erie
Best Western Erie Inn & Suites Hotel
Solstice Hotel Ascend Hotel Collection
Best Western Erie Inn & Suites Hotel Erie
Solstice Hotel an Ascend Hotel Collection Member

Best Western Erie Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 236 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 189 out of 1003 reviews" "
Rating 4 - Poor. 147 out of 1003 reviews" "
Rating 2 - Terrible. 134 out of 1003 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jason

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Kesanee

Stayed 1 night in Sep 2024

4/10 Poor

Jean

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room did not get cleaned on our 2nd day. The body wash and conditioner were empty but couldn't tell until you went to use them in the shower. Bathroom door is a sliding frosted glass so light comes through into room at night. Toilet flush sounded like a key engine. No pool and breakfast options were limited. We will not be back
Stayed 2 nights in Sep 2024

6/10 Okay

Sheena

Disliked: Staff & service, amenities, property conditions & facilities
This is the second time ive stayed at this hotel and the first time less than a month ago, the fridge was broken, i called numerous times down to the front desk and was always given a reason as to why they couldnt come fix it. First it was because of the time i called, then it was because nobody was there to fix it. It never got fixed, nor did anyone ever come to look at it. This time, the shower door was broken, same thing as last time, always an excuse and nobody ever came to fix it. I wouldn't recommend this hotel unless you enjoy broken items in your room with staff who doesnt care.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gallardo

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean
Stayed 1 night in Aug 2024

6/10 Okay

Grace

Traveled with group, Traveled with family
a good place to stay, near shopping areas.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Dianne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever been in. There was a very ?musty smell when we walked in which did not improve with turning on the air conditioner. The only furniture in the sitting room was a stained couch and a lamp. Multiple empty hooks on the walls. The wires for the smoke detectors were visible on the ceiling, but the smoke detectors themselves were missing. The wall was patched up and the curtains were stained and falling off the rod. Believe the negative reviews!
Stayed 1 night in Aug 2024

2/10 Terrible

Kamaldeep

Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning System
Stayed 1 night in Aug 2024

10/10 Excellent

Quinlan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, quiet, safe & plenty of parking. Dtaff was very kind & kudos to the breakfast attendant (don’t recall her name). Will book again.
Stayed 1 night in Aug 2024

4/10 Poor

shawn

Traveled with family
Disliked: Cleanliness, room comfort
Reeked of Cigarettes....in a Non-Smoking Hotel
Our room reeked of cigarette smoke (we are nonsmokers). There was no way we were gonna wait to change rooms because it took the gentleman 15 mins just to check us in (and there was no one ahead of us) and there were 3 parties behind us waiting to check in. We were exhausted from our long 8-hr drive and were starving so there was no way we wanted to wait another 45 mins for a different room. When we checked out the next day, we mentioned it to them and said it wasn't us and their response was "No problem." There was NO apology. The shower door would not stay shut but the shower pressure was good. The bed was a bit hard. Breakfast was decent. Ice maker on our floor worked great. Only one elevator that the staff also used for servicing the rooms but it was fairly efficient. Within walking distance of restaurants. Seemed like a safe area. With so many other lodging choices right there, we would not stay here again nor would we recommend it.
Stayed 1 night in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs some improvements
Very accommodating. Small issue with room availability but upgraded us. Room had evidence of moisture issues. Complimentary breakfast was excellent Pool was closed for renovations and we were unaware . Overall, good experience
Stayed 2 nights in Aug 2024

4/10 Poor

Connie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No working pool, ( we were told it was too expensive to repair) no working fire pit (it has never had propane in it we were told) no hair dryer, no Kleenex, worker doing breakfast was at table on her phone. Taking up table space for eaters with her personal belongings. (Eating space very limited to begin with) we chose this hotel for the pool and fire pit. Coffee was good tho! Faucet not attached to bathroom sink well and no Kleenex in the room. Our first room they put us in was never cleaned from previous guests and the worker told us that housekeeping marked it ready. For a new hotel, poor experience!!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver Good
Felt brand new. Nice
Stayed 1 night in Aug 2024

8/10 Good

Patricia, NIAGARA FALLS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was central located, Quite and
Stayed 3 nights in Aug 2024

10/10 Excellent

Palmer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Rob

Stayed 1 night in Aug 2024

10/10 Excellent

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very plesantplace
Stayed 1 night in Aug 2024

2/10 Terrible

Sahar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this property to anyone the room smelled of mold the bathroom tiles fill out the wall, the bathroom door lock came off the trim around the bar fridge came off , we were told the pool atunder construction but when we went to look it was used as storage room for bed frames and other hotel material, the staff were ok . i would not stay here ever again.
Stayed 2 nights in Jul 2024