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Balsoy Mountain

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Suite | Minibar, in-room safe, desk, blackout drapes
Exterior
Front of property
37-inch flat-screen TV with satellite channels, TV
City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Laundry
  • Parking included
  • Breakfast included
  • Housekeeping

Explore the area

Map
Palandöken, Erzurum, Erzurum, 25080
  • Palandöken Mountain
    ‪1 min walk‬
  • Forum Erzurum
    ‪4 min drive‬
  • Ataturk House Museum
    ‪5 min drive‬
  • Erzurum (ERZ)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

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Exterior

The Erzurum Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (118)
The price is $193
per night
$217 total
includes taxes & fees
Feb 22 - Feb 23
The Erzurum Hotel

About this property

Balsoy Mountain

Hotel in Palandöken
Ski into Balsoy Mountain, where you can relax in massage/treatment rooms, enjoy a drink at the bar/lounge, or have a meal at the restaurant. Change of towels is available on request.
Balsoy Mountain offers 44 accommodations with minibars and safes. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Erzurum hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s).
Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Balsoy Mountain helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Balsoy Mountain has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Balsoy Mountain has a restaurant on site.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 2:30 AM
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of TRY 500; reservation required

Things to do

  • Playground
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Spa

  • Couples treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: TRY 1000.00
  • New Year's Day (1 January) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TRY 400 per room (one-way)
  • Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: TRY 500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 20360

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum

Balsoy Mountain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammed furkan

Stayed 1 night in Oct 2024

10/10 Excellent

Furkan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sakın, güzel temiz
Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Stayed 1 night in Aug 2024

8/10 Good

Emirhan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bilge Eylem

Stayed 2 nights in Feb 2024

4/10 Poor

bo

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Hakan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ediyorum.
2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.
Stayed 1 night in Nov 2022