The property is closed between March 31 and November 30.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a sauna. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Dedeman Erzurum Palandöken Ski Lodge helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a children's pool and ski passes. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Dedeman Erzurum Palandöken Ski Lodge has designated areas for smoking.
Dedeman Erzurum Palandöken Ski Lodge offers 66 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 19-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Somine Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with Turkish bath/hammam. There are hot springs open between 8:00 AM and 6:00 PM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 24 hours
The seasonal pool will be open from June to September.
Hot springs access available from 8:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.