*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between April 1 and December 15.
Property Features
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Dedeman Palandoken Resort Hotel helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or mingle with other revelers at the onsite nightclub.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This ski hotel also offers a children's pool, a complimentary children's club, and a 24-hour health club. Limited complimentary onsite parking is available on a first-come, first-served basis.
Dedeman Palandoken Resort Hotel is a smoke-free property.
- Express check-in
- Daily
- Children's games
- Number of indoor pools - 1
- Children's toys
- Elevator
- Fitness facilities
- 24-hour front desk
- Turkish bath/Hammam
- Uncovered parking
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Conference space size (meters) - 200
- Number of meeting rooms - 1
- Ski-in/ski-out access
- Terrace
- Luggage storage
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Parking (limited spaces)
- Total number of rooms - 187
- Number of floors - 8
- Number of buildings/towers - 3
- Airport transportation (surcharge)
- 24-hour health club
- Barbecue grill(s)
- Couples/private dining
- Coffee/tea in common areas
- Designer stores on site
- Ski passes available
- Number of bars/lounges - 2
- Free breakfast (local cuisine)
- Full-service spa
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Year Built - 1994
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (free)
- Nightclub
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Ski storage
- Free long-term parking
- Proposal/romance packages available
- Free RV, bus, truck parking
- Number of restaurants - 1
- Conference space size (feet) - 2153
- Banquet hall
- Laundry facilities
- Television in common areas
- Arcade/game room
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Children's club (free)
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Free cribs/infant beds
Room Amenities
Dedeman Palandoken Resort Hotel offers 187 accommodations with safes and complimentary bottled water. 19-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Satellite TV service
- Flat-panel TV
- HDTV
- Free WiFi
- TV size: 19
- TV size measurement: inch
- Bathtub or shower
- Free cribs/infant beds
- Rollaway/extra beds (free)
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Champagne service
Parking
Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary local cuisine breakfast is served each morning between 7 AM and 10 AM.
Ana Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Iglo Cafe - This bistro serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Teleski Cafe - This bistro serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Dedeman Palandöken Hotel Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 8:00 PM.
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Number of treatment rooms 3
- Thai massage
- Sports massage
- Massages
- Number of hot springs - 1
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club, and a sauna.
Children under 10 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Sledding nearby
- Snowboarding on site
- Hiking/biking trails nearby
- Ski equipment rentals on site
- Snowshoeing nearby
- Ski lessons on site
- Cross-country skiing on site
- Hot springs nearby
- Downhill skiing on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: TRY 100 per person (roundtrip)
- Airport shuttle fee per child: TRY 80 (roundtrip), (from 6 to 11 years old)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Check-in time ends at 4:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 12:30 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 0
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
Individually-wrapped food options are available through room service
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Hot springs access available from 9:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
Hotel Names
- Dedeman Palandoken
- Dedeman Palandoken Erzurum
- Dedeman Palandoken Resort Hotel
- Dedeman Palandoken Resort Hotel Erzurum
- Palandoken
- Dedeman Palandoken Resort
- Dedeman Palandoken Resort Hotel Hotel
- Dedeman Palandoken Resort Hotel Erzurum
- Dedeman Palandoken Resort Hotel Hotel Erzurum
Hotel Reviews
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