A restaurant, dry cleaning, and laundry facilities are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include a 24-hour front desk. Change of towels is available on request.
Grand Catalkaya Hotel offers 80 accommodations with minibars (stocked with some free items) and complimentary bottled water. Accommodations offer separate sitting areas and include desks. 40-inch LCD televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. This Erzurum hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and change of towels can be requested.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary. 2 meeting rooms are available. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and an elevator. Onsite uncovered self parking and valet parking are complimentary.
Grand Catalkaya Hotel has designated areas for smoking.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Grand Catalkaya Hotel has a restaurant on site.
Languages
English, Farsi
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Free secured, uncovered self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A restaurant
Couples/private dining
Free daily manager's reception
Family friendly
Highchair
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Business services
2 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Sign language-capable staff
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
40-inch LCD TV with satellite channels
Food and drink
Free bottled water
Free minibar (limited items)
More
Desk
Heating
Laptop workspace
Mobile key entry
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Airport shuttle fee: TRY 100 per person (roundtrip)
Airport shuttle fee per child: TRY 35 (roundtrip), (from 5 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2022-25-0064
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Grand Çatalkaya Hotel
Grand Catalkaya Hotel Hotel
Grand Catalkaya Hotel Erzurum
Grand Catalkaya Hotel Hotel Erzurum
Grand Catalkaya Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Within easy walking distance of the train station, castle and old town. Very friendly staff who spoke English. We went to the restaurant for dinner. Great service and food.
Breakfast was incredible... for a start 13 different types of cheeses!!
Room very clean and large.
The staff was great and provided good service and assistance. The location is very convenient and close to city center. The only thing that took us by surprise was the cost of the laundry, nearly $11, which is extremely high even for Europe and the US!
We liked everything, the hotel and its decorations, the colours of the corridors and the rooms, the paintings, the rooms itself, the heating in the bathroom, the generous give-aways, the best buffet ever in North-East Turkey and last but not least, the competent and helpful friendliness of the personal.
Thank you, when nearby, we’ll come back.
I had one night at the Grand hotel Catalkaya in Erzurum. I should have stayed for two nights. Erzurum is a very nice town to wander about in. The hotel is excellent value for money. I stayed there in summer, which I suppose is their off season. The room was great, the staff were professional and helpful. The Catalkaya has a great breakfast buffet with a large variety of dishes. It is one ofvthe nicest hotels I stayed in In Turkey.
David
Stayed 1 night in Jul 2023
10/10 Excellent
N A
Jun 30, 2023
Liked: Cleanliness, staff & service, room comfort
Great breakfast
Pleasant stay. Great breakfast spread. Bathroom clean and functional but could do with some attention.
We had a lovely stay at this hotel. Very nice. Rooms lovely and kept very clean. The whole hotel smells lovely everywhere ( no smell of smoke) 👌 wonderful breakfast and very good choice.
Nice staff. Very polite. Would highly recommend
Barbara
Stayed 10 nights in Feb 2023
10/10 Excellent
Samuel
Traveled with family and small children, Traveled with family
Reservation and management team are greedy and not helpful at all. We requested to move dates due to flight issues. We were ready to pay the difference but they asked us to rebook new nights as if pay double the price mentioned on expedia for our required dates. No help to bring our luggage to reception in snowfall. Too many stairs with small kids and no support. Its hard to sit ok toilets. Broken toilet. Good breakfast. Not
Recommended for families
Zain
Stayed 1 night in Jan 2022
2/10 Terrible
Zain
Traveled with family and small children
Jan 22, 2022
Disliked: Staff & service, amenities
Reservation staff is greedy and not helpful at all. We booked and paid 3 nights, due to our flight issues we requested to move to dates by 2 days. They asked us to pay twice the price. Al though on expedia, it was same price.
Bathroom is very small, specially toilet. Fire exit doors in our room. No window, so either open the door or no air. Breakfast was very good. No help to bring luggage from car to reception in terrible weather conditions with small kids. I don’t know how they have high rating.
Schönes Zimmer. Sehr groß. Extrem gutes und großes Frühstück.
Negativ: Das Gebäude ist ziemlich hellhörig. Man hört Gespräche, Dusche, usw. im Nebenzimmer
Oldukça temizdi. Eşyalar yeniydi. Rahat yastık ve yatakları ile ailece rahat bir şekilde uyuduk. Klima da olsaydı çok iyi olurdu. Vantilatör büyük oda için yeterli gelmiyordu. Kahvaltı açık büfeydi ve çok güzeldi. Çok beğendik.
Es war grauenhaft. Auf den Fotos alles toll. Jedoch waren Haare auf allen Betten.
Nach Anfrage haben sie noch nicht mal sich das angeschaut. Kein Interesse gezeigt. Als ich gesagt habe was jetzt passiert haben sie gesagt: nichts!
Nie wieder !!