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Hotel Kervansaray

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Photo gallery for Hotel Kervansaray

Exterior
Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Free daily buffet breakfast
Lobby sitting area
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Pet friendly
  • Room service
  • Breakfast included
  • Parking included
  • Laundry
$42
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
1. Kazim Karabekir Cad. 17, Erzurum, Erzurum, 25100
  • Place, Rüstem Pasha Caravanserai
    ‪6 min walk‬
  • Place, Yakutiye Medresesi
    ‪8 min walk‬
  • Place, Çifte Minareli Medrese
    ‪11 min walk‬
  • Airport, Erzurum (ERZ)
    ‪14 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Kervansaray

Hotel in Erzurum City Center
Along with 24-hour room service, this smoke-free hotel has concierge services and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Hotel Kervansaray offers 25 accommodations with complimentary bottled water and slippers. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Erzurum hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Some rates at Hotel Kervansaray are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Erzurum hotel also offers a terrace, a garden, and concierge services. Onsite self parking is complimentary.

Hotel Kervansaray is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hotel Kervansaray are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 2022-25-0018

Property is also known as

Hotel Kervansaray Erzurum
Kervansaray Erzurum
Hotel Kervansaray Hotel
Hotel Kervansaray Erzurum
Hotel Kervansaray Hotel Erzurum

Reviews

Hotel Kervansaray Reviews

8.2

Very Good

7.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 106 reviews
Rating 8 - Good. 36 out of 106 reviews
Rating 6 - Okay. 11 out of 106 reviews
Rating 4 - Poor. 8 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

Reviews

4/10 Poor

Marina

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Arezou

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Soner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 1 night in Jun 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made sure mr motorcycle was parked safely.
Stayed 1 night in Jun 2024

6/10 Okay

Anna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was unpleasant. The trash bins were dirty, the towels were unpleasant, and the curtains were filthy. Although the mattress was comfortable, the worst part was the pervasive smell of cigarette smoke, which couldn’t be eliminated by airing out the room. The smoke odor made it impossible to sleep, and my hair and all my clothes reeked. Additionally, the room didn’t lock from the outside, and the Wi-Fi didn’t work. I eagerly awaited the morning to leave. However, the breakfast was good.
Stayed 1 night in Jun 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardzo dobry

Dobra relacja ceny do jakości, dobre polożenie, smaczne śniadanie. Blisko do autobusu do Ani.
Stayed 1 night in May 2023

10/10 Excellent

Anne

Stayed 1 night in Apr 2023

8/10 Good

Alexey

Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good

Staff helpful Smoke smell in the room Breakfast was good but didnot completely comply with Covid precautions. People were getting breakfast themselves.
Stayed 2 nights in Oct 2020

10/10 Excellent

Joseph, London, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really friendly hotel, with a really friendly and welcoming set of staff who made me feel very welcome. Although the room was quite basic (but for the price I'm not complaining), and could do with some work to it, the bed was possibly the most comfortable I've ever slept in at a hotel. Breakfast was also very generous. Would definitely stay again.
Stayed 2 nights in Oct 2020

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Erzurum

Really enjoyed my stay at Hotel Kervansaray. Very centrally located, clean and comfortable room, and extremely welcoming staff- would recommend!
Stayed 2 nights in Oct 2020

10/10 Excellent

murat, Istanbul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for this price.Good Breakfast with soup...
Stayed 1 night in Feb 2020

10/10 Excellent

Moira, Barjomi, Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The room was comfortable. The staff were helpful
Stayed 1 night in Jan 2020

10/10 Excellent

Iftekhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff makes your stay great

Excellent budget hotel, staff speaks English and helps you with all your queries. Its in a quiet and safe neighborhood with lots of eateries within walking distance. Staff is amazing, ask them if you need ANYTHING and they will help you out. Restaurants, tourist landmarks, activities, bus info, train info, dolmus info etc.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
No minibar, no air condirion but helpful persons.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is central and in walking distance of many attractions. It is in a safe area and there are plenty of convenience stores, shops and banks within walking distance. Whilst I felt the rooms could do with updating, they are clean and comfortable as is the entire hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.....................................................................................
Stayed 2 nights in Sep 2019

6/10 Okay

Foad

Liked: Room comfort
Disliked: Cleanliness

Dirty toilet

The toilet was dirty
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the price, this place is excellent value for money. It’s basic but I enjoyed my stay and the staff were helpful. Breakfast was pretty good too
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, English-speaking staff. Very good breakfast. Location an easy, if uphill, walk from the historic monuments. The room was very clean and had all the facilities that you really need. Overall, a good place to base yourself for a day or two in Erzurum.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

Mahdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff

Very kind and friendly staff but had some problem with the wireless I think the problem due to not being adaptable with iPhone
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Very friendly staff, reasonable prices, good location
Stayed 1 night in May 2019

10/10 Excellent

Cagri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyatına göre çok makul. Çalışanlar kibar ve efendi. Ailece gidilebilir. Çok sıcak kanlılar. Özellikle mutfak kısmındaki agabey çok iyi niyetli ve yardimsever. Kahvaltı alanı kucuk oldugu için insan kötü zannediyor. Ama hem çeşit fazla hem de çok kaliteli ürünler. Hatta sonraki gün baska sehirde daha pahalı ve büyük yerde kaldık. Manzara süper, genişti ama yediğimiz kahvaltilik urunleri cok kotuydu. Yorumlarda kahvaltisi guzel diyenler doğru soylemis. Bina cok eski ve oda icerisindeki esyalar da eskimiş ama bu fiyata daha iyi bir yer bulmanız imkansız. Tavsiye ederim.
Stayed 1 night in May 2025