Palan Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palan Hotel

Exterior
Indoor pool
Premium bedding, in-room safe, desk, soundproofing
Check-in/check-out kiosk
Snow and ski sports

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast included
  • Room service

Explore the area

Map
Palandoken Kayak Merkezi, Palandoken, Erzurum, Erzurum, 25080
  • Palandöken Mountain
    1 min walk
  • Forum Erzurum
    7 min drive
  • Ataturk University
    9 min drive
  • Erzurum (ERZ)
    54 min drive

Room options

Standard Double Room

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Palan Hotel

4-star hotel in Palandöken
Ski into Palan Hotel, where you can enjoy a meal at the restaurant and comforts including an indoor pool and a full-service spa. Bathrooms are shared.
Palan Hotel offers 158 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Guests have access to shared bathrooms. Bathrooms include bathtubs, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Palan Hotel helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or mingle with other revelers at the onsite nightclub.

Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a children's pool, a complimentary children's club, and a sauna. Onsite self parking is complimentary.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in international cuisine and serves dinner only.
24-hour room service is available.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1998

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Shared bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number 6912

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Palan
Hotel Palan Erzurum
Palan Erzurum
Palan Hotel
Palan Hotel Erzurum
Palan Hotel Hotel
Palan Hotel Erzurum
Palan Hotel Hotel Erzurum

Palan Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort
4 days in Erzurum.
Good hotel for ski, a little bit far away from the city. Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much. Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end
Stayed 4 nights in Dec 2022

10/10 Excellent

Ali, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.
Stayed 3 nights in Dec 2018

2/10 Terrible

fariborz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Fariba

Liked: Cleanliness, staff & service
ask for the buffe price so not get surprised
ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order

10/10 Excellent

Ergi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rasim Ahmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

4/10 Poor

Damla

Stayed 1 night in Dec 2022

8/10 Good

Ozan

6/10 Okay

ali

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Süleyman Said

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Özgür

Liked: Cleanliness
Palan otel
Otel temizliği iyi
Stayed 1 night in Sep 2019

8/10 Good

MOHAMMAD REZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contant
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Muttalip Kaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyonist hakan
Ozellikle resepsiyondaki hakan isimli gorevli Musteriyle uslubu olmayan,kavgaya meyilli,sorun cikarici.bir daha asla gitmeyecegim otel