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Sport Otel Palandoken

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January 2025

Photo gallery for Sport Otel Palandoken

Reception
Aerial view
Reception
Lobby sitting area
Standard Quadruple Room | Minibar, in-room safe, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking included
  • Breakfast included
  • Housekeeping

Explore the area

Map
Palandoken Kayak Merkezi No. 11, Erzurum, Erzurum, 25080
  • Palandöken Mountain
    2 min walk
  • Forum Erzurum
    4 min drive
  • Ataturk University
    6 min drive
  • Erzurum (ERZ)
    26 min drive

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi

Triple Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, free WiFi

Suite

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, free WiFi

Standard Quadruple Room

  • 376 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, free WiFi

Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Sport Otel Palandoken

Hotel in Palandöken
Ski into Sport Otel Palandoken, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of complimentary wireless internet access and 24-hour room service.
Sport Otel Palandoken offers 44 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and slippers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This ski hotel also offers ski-in/ski-out access, a terrace, and a garden. Onsite self parking is complimentary.

Sport Otel Palandoken has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Ski-in/ski-out access

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Sport Otel Palandoken Hotel Erzurum
Sport Otel Palandoken Hotel
Sport Otel Palandoken Erzurum
Sport Otel Palandoken Hotel
Sport Otel Palandoken Erzurum
Sport Otel Palandoken Hotel Erzurum

Sport Otel Palandoken Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 49 reviews" "
Rating 8 - Good. 17 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, comfortable stay
Very close to the main entrance to Palandoken ski center in Erzurum. There are no on-site rental facilities at Sport Otel, but it didn't matter very much. The food was tasty and the staff was friendly and accomodating – they made gluten-free rice for my friend (rice without the added wheat products that are in many Turkish pilafs).
Stayed 2 nights in Dec 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine
WiFi was a bit patchy in the room but fine in public areas. I wish non-smoking rooms didn’t smell of smoke but perfectly clean and not too bad with the window open. Parking convenient. We were there out of season but looks like a great location for skiing.
Stayed 1 night in Oct 2019

8/10 Good

Farid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel And Good Place. Erzurum weather was cold.
Stayed 3 nights in Oct 2019

10/10 Excellent

Glenard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lee
The hotel was excellent. The staff was very helpful and friendly. Needs more light in the bathroom.
Stayed 2 nights in Sep 2019

4/10 Poor

morteza

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is a skii resort type of hotel very clean and practical. Everything is as advertised, it is located at the foot of the mountain so it is a bit far from the city centre, but if you are driving it is perfect
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and spacious. My booking was inclusive of dinner and restaurant staff prepared very delicious food for us. Breakfast was moderate with limited items. Internet signal was not good in the room but ok in the lobby.
Stayed 1 night in Aug 2019

6/10 Okay

Sughra

Traveled with family
Very lazy team
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Good clean quiet hotel with minimum but good buffet for breakfast ;large room with beautifull snow mountain view;
Stayed 2 nights in Mar 2019

8/10 Good

Taher

Liked: Cleanliness, staff & service
Few days skiing
Brilliant location for skiing we got a taxi from airport about 15 euro , staff were great. The food was ok best part is the breakfast. Ski cable cars are just in front of the hotel we really enjoyed the ski resort nice long slopes . Room was big . The only downside was sewage smell coming of the room toilet we informed the reception but obviously it’s a major issue. Room was 311
Stayed 4 nights in Feb 2019

8/10 Good

Iuliia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Первый раз в Паландокене
Отель новый, современный с отличным расположением, к подъемникам 3 мин ходьбы. Персонал приветлив, еда не плохая. Из минусов- не говорят на английском, однообразие еды, нет бара или территории где можно провести время, нет рабочей сауны.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikinci gelisimizdi. Yine cok memnun kaldik. Yemekler harika. Temizlik guzel. Sanirim hizmete kapanacakmis umarim vazgecilir. Tekrar tercih edecegimiz bir otel
Stayed 2 nights in Feb 2020

10/10 Excellent

Sahib

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Хороший отель.
Расположение отеля отличное. Еда вкусная, но мало разнообразия. Отель не очень чистый. Стены в комнате очень грязные со следами обуви. Постель не меняли в течении 3 дней. Персонал очень внимательный.
Stayed 3 nights in Jan 2020

10/10 Excellent

CESAR

Stayed 2 nights in Jan 2020

8/10 Good

yusuf

Traveled with group
Stayed 2 nights in Dec 2019

10/10 Excellent

Mevlüt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

İkbal Hümay

Liked: Cleanliness, staff & service, room comfort
Orta-İyi
VIP1 de kaldık. 2 kişi 1 gece 240 tl ye kaldık. Gece şıp şıp durmayan bir ses vardı. Çözemedik. 3. Kata kadar asansör sonrası 4. Kat yani çatı katına bavullarımızı merdivenden taşımak zorunda kaldık. Banyo ve oda kocamandı. Yatak iyiydi. Banyoda küvet vardı. Ancak duş almak demek her yerin ıslanması demek. Çünkü cam / kabin yoktu. Otopark mevcuttu. Kahvaltı orta. Çeşit çok ama soğuk yiyecekler. Sıcak çeşidi azdı. Beklentiyi düşük tutarsanız memnun kalabilirsiniz.
Stayed 1 night in Oct 2019

10/10 Excellent

HASAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Seyedahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

zafer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz sakin bir otel , genel olarak iyi
Stayed 1 night in Sep 2019

4/10 Poor

Sibel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) Banyolarda kulaklık, el sabunu saç kremi vs gerekli. 2) Çarşaflar temiz, ancak yenilenmesi gerekli sabaha kadar uyutmadı
Stayed 2 nights in Sep 2019

8/10 Good

Tolga

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Taner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ağzı açık kalan bir mazgalda çocuğum yaralandı
13.08.2019 Günü ailemle birlikte bu otelde bir gecelik bir konaklamada bulunduk.Otel genel olarak temiz değil.Personel oldukça ilgisiz.Kahvaltı vasat.Bunların hepsi bir kenara koyacak olursak,sabah saatlerinde otelden ayrılmak için recepsyonda çöküş işlemlerini yapmak için beklerken,8 yaşındaki oğlum otelin hemen giriş kapısının yanındaki yerde açık bırakılan bir mangaldan ayağı içine girdi ve ve düştü.Bu sebeble ayağında çok ciddi kanamalı bir yaralanma meydana geldi.Çocuk ayağındaki bu yaralanmayı görünce fenalaşır bayıldı.Ben çocuğumu lobide hem ayıltmak için bende ayağındaki yaralanmadan kaynaklanan yaratı pansuman yapmaya çalışırken,otelden hiç bir yetkili bize yardımda bile bulunmadı.Otelde doktor varmı diye sordum yok dediler.İlk yardım çantası sordum,içinde bir bant bile bulunmayan on yıllık bir ilk yardım çantasını recepsiyondaki çocuk bana verdi.Al ilini gör diye.Otelde yetkili birilerini sorunca baba hiçbir yetkili yok dediler.Kısacası otel lobisinde baygın halde yatan ve ayağından yaralanan bir çocuk varken kimsenin biİmle ilgilenmemesi ve üstüne üstelik bu ağzı açık bırakılan mazgalın sebebini oteldeki tek bulunan kişiye sorunca yapabileceğim bir şey ti diye yanıt verdiler bana.Tam bir rezaletti.Ödememi yapıp faturamı isteyincede bana şimdi fatura veremiyoruz blz size sonra ulaştırırız dediler.Bu kadarında pes doğrusu dedim ve ayrıldım.Münakaşa adip hakkımı arayamadım.Çünkü acılar içinde bana bakan bir çocuğu hasteneye getirmemek gerekliliğinin bilincindeydim....
Stayed 1 night in Aug 2019

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her Şey Çok Güzeldi..
Otel ciddi anlamda temiz ve lükstü. Özellikle odaların temizliğine hayran kaldım her şey çok yeni ve güzeldi. Çalışanlar ilgili ve alakalı davrandı. Yemekleri çok güzeldi. Tekrardan gidecek olursam yine bu otele giderim..
Stayed 3 nights in Mar 2019