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Hotel Panorama & Spa

4.0 star property

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Photo gallery for Hotel Panorama & Spa

Sauna, hot tub, deep-tissue massages, Swedish massages, massages
Reception
Point of interest
Point of interest
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa
  • Pool
  • Room service

Explore the area

Map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700
  • Illa Carlemany Shopping Center
    ‪9 min walk‬
  • Caldea Spa
    ‪10 min walk‬
  • Blau Lake Trail
    ‪12 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪3 min drive‬

Room options

View all photos for Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Quadruple Room

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room (2+2)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room (2+2)

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 388 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Superior Quadruple Room (2+2)

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room (2+2)

  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, City View (Spa access)

Minibar, in-room safe, desk, laptop workspace

Superior Room, City View (Spa access)

  • 376 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double or 2 Twin Beds

View from room

Standard Room, 1 Double or 2 Twin Beds

  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (2+1)

Minibar, in-room safe, desk, laptop workspace

Triple Room (2+1)

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room (2+1)

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room (2+1)

  • City view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Panorama & Spa

4-star Escaldes-Engordany hotel connected to a shopping center, close to Caldea Spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Hotel Panorama & Spa offers 177 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
In addition to a full-service spa, Hotel Panorama & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 3444 square feet (320 square meters) include conference space. This family-friendly hotel also offers a children's pool, a hot tub, and a sauna. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in November 2020.

Hotel Panorama & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Restaurant Panoramic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Snack-Bar - This bar serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (EUR 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Restaurant Panoramic
  • Snack-Bar

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Electric bike charging
  • Reception hall
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to November 19:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 3.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Covered self parking fee: EUR 16 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 3.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Hotel Panorama & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 151 out of 498 reviews
Rating 8 - Good. 207 out of 498 reviews
Rating 6 - Okay. 94 out of 498 reviews
Rating 4 - Poor. 33 out of 498 reviews
Rating 2 - Terrible. 13 out of 498 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

AC

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Einar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
Stayed 2 nights in Aug 2023

2/10 Terrible

Albi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change. Once you paid your money gone, they never gonna help. This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
Stayed 1 night in Sep 2023

10/10 Excellent

Kesorn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value money
Stayed 2 nights in Aug 2023

6/10 Okay

Eseohe

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies

10/10 Excellent

Humberto

Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kevin

Stayed 1 night in Apr 2023

8/10 Good

Julian

Traveled with family and small children
Liked: Staff & service
This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).

10/10 Excellent

Jesús María

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel fantástico y con personal muy amable. Merece la pena yo he ido con la familia y volveremos.

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and service
We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Stayed 1 night in Sep 2022

8/10 Good

Lindsey

Liked: Staff & service, room comfort
Amazing Views and Amenities
Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Stayed 2 nights in Sep 2022

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!
Stayed 1 night in Aug 2022

8/10 Good

Francesc

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop-over!
Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Stayed 1 night in Aug 2022

10/10 Excellent

Andreea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Damian

Stayed 7 nights in Feb 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Mislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panorama View for sure: but what a car park!
Location ofders glorious views over the city: the car park is HORRENDOUS however & staff became easily frustrated! They did manage the novel social distancing at breakfast very well however!
Stayed 2 nights in Jul 2020

8/10 Good

anthony

Liked: Cleanliness, staff & service, room comfort
un hotel viejo pero bien
Hace 30-40 años, seguro que era uno de los mejores hoteles en Andorra. Aun esta bien, pero es un hotel viejo. Lo mejor: piscina y sauna. Lo peor: desayuno, zumo artificial y cafe de maquina industrial. Servicio bien. Facil de ir andando a todo el pueblo.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of city and mountains. Good sized rooms. Large dining room for breakfast and dinner buffets. Nice selection of items served at buffet meals. Great indoor pool. Close to shopping. Drop-off point at front of hotel is rather small, with room for only about 4 vehicles. If full, can be problematic since just off busy road. Actual parking for hotel in different area, but valet parks for you when check-in and brings when leaving.
Stayed 1 night in Sep 2019

8/10 Good

Yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The service was excellent
Stayed 2 nights in Aug 2019