Puerto Plata

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puerto Plata

Seasonal outdoor pool
Interior
Breakfast, lunch and dinner served
Exterior
Billiards

Reviews

2.0 out of 10

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
Castelnuovo, Tonsupa, Atacames, Esmeraldas, 08283
  • Castelnuovo Beach
    9 min walk
  • Playa Tonsupa
    18 min walk
  • Atacames Beach
    12 min drive
  • Esmeraldas (ESM-Colonel Carlos Concha Torres)
    42 min drive

Room options

Economy Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

Family Double or Twin Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Puerto Plata

Atacames hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a 24-hour front desk, and tour/ticket assistance are onsite. Housekeeping is available on request.
Puerto Plata offers 15 accommodations. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. Puerto Plata features a fitness center and a seasonal outdoor pool. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Atacames hotel also offers tour/ticket assistance, 24-hour room service, and an elevator. Onsite self parking is complimentary.

Puerto Plata is a smoke-free property.

Restaurante - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 15 per person, per stay
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The seasonal pool will be open from August to December

Property is also known as

Puerto Plata Hotel Atacames
Puerto Plata Atacames
Puerto Plata Hotel
Puerto Plata Atacames
Puerto Plata Hotel Atacames

Puerto Plata Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The workers were nice and helpful. They greeeted me at the door and helped me with my bags. Although they couldn't find my reservation througj exoedia, they alkowed me to still check in and provided me with a room, of which I did not stay in. First, the property is in another little town that's not near the Atacames beach or center. When he walked me to the room, I noticed the pool was very dirty and not available to swim in. The room was very big with 2 beds. This room was meant for a family, it wasn't a shared hostel as I thought, which would've been fine, but the shower in the bathroom was disgusting. There was hair all over the floor and it looked like it had been there for a while. So after seeing that, I decided to leave and find another place.
Stayed 3 nights in Jul 2019