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Hospitality Esperance, SureStay Collection by Best Western

3.5 star property

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Photo gallery for Hospitality Esperance, SureStay Collection by Best Western

Restaurant
Standard Room | Bathroom | Shower, free toiletries, hair dryer, towels
BBQ/picnic area
Executive King | Minibar, in-room safe, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
44-46 The Esplanade, Esperance, WA, 6450
  • Esperance Beach
    ‪1 min walk‬
  • Esperance Visitor Centre
    ‪6 min walk‬
  • Adventureland Park
    ‪9 min walk‬
  • Esperance, WA (EPR)
    ‪18 min drive‬

Room options

View all photos for Executive King

Executive King | Minibar, in-room safe, iron/ironing board, free WiFi

Executive King

7.8 out of 10
Good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen

Executive Queen | Minibar, in-room safe, iron/ironing board, free WiFi

Executive Queen

9.0 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room

8.4 out of 10
Very good
(28 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive King Room

Minibar, in-room safe, iron/ironing board, free WiFi

Executive King Room

  • Sleeps 2
  • 1 King Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room

  • Sleeps 4
  • 2 Twin Beds and 2 Queen Beds

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About this property

Hospitality Esperance, SureStay Collection by Best Western

3.5-star hotel in Esperance Town Centre
A restaurant, a bar/lounge, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, express check-out, and barbecue grills.
Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This beach hotel also offers a seasonal outdoor pool, barbecue grills, and laundry facilities. Complimentary self parking is available on site.

Hospitality Esperance, SureStay Collection by Best Western is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. An additional breakfast (subject to charges) is served daily.
Hospitality Esperance, SureStay Collection by Best Western has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.80 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 30:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.80 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 7:30 AM to 6:30 PM

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Esperance
Best Western Hospitality Esperance
Best Western Hospitality Inn Esperance
Esperance Best Western
Hospitality Inn Esperance
SureStay Collection Best Western Hospitality Esperance Motel
SureStay Collection Best Western Hospitality Esperance
Motel SureStay Collection by Best Western Hospitality Esperance
SureStay Collection Best Western Hospitality Motel
SureStay Collection Best Western Hospitality
Best Western Hospitality Inn Esperance
Best Hospitality Esperance
SureStay Collection by Best Western Hospitality Esperance
Hospitality Esperance SureStay Collection by Best Western
Hospitality Esperance, SureStay Collection by Best Western Hotel

Hospitality Esperance, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 323 out of 847 reviews
Rating 8 - Good. 378 out of 847 reviews
Rating 6 - Okay. 106 out of 847 reviews
Rating 4 - Poor. 28 out of 847 reviews
Rating 2 - Terrible. 12 out of 847 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sapna

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Alarms went off in the middle of the night. We came here to see lucky bay by sunrise. It all got messed up. Worst experience ever. We should have been refunded especially since we didn’t get there till 6:30 pm. And left by 5am.
Stayed 1 night in Apr 2025

6/10 Okay

Ryan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. However, uncomfortable beds and free breakfast wasn't worth the time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and well maintained
Stayed 1 night in Apr 2025

8/10 Good

James

Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, staff was very helpful with local tips for visiting sites. Breakfast was good, free laundry service was very helpful and pool was nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to town and friendly service
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant looked good but was not in service . However plenty of takeaway and dining places in town.
Stayed 3 nights in Dec 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities

Okay for a night.

Okay, but property old and dated, staff were polite , friendly and helpful but rooms need a big uplift. No ysb points, old smelly bathroom and furniture ancient.
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home with great customer service

Comfortable stay in a great location right on the foreshore. Room was large, clean and comfortable, which was great after a long day exploring Esperance. Bathroom is slightly aged but functional (suggest perhaps frosting the glass panel facing the toilet). The hangers attached to the rod was slightly difficult to use but understandable. Powerpoints with USB was super handy, swimming pool, daily housekeeping and complimentary breakfast were all great, and the size of the parking space was super generous. Everyone on staff was friendly and helpful. Thank you for lending us plates to take back to the room to have dinner and refilling our water bottles, really appreciate it. Would definitely stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & central location to town.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jimena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place,continental breakfast delicious. Laundry .parking everything was nice
Stayed 1 night in Feb 2025

8/10 Good

Brett

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality Esperance

Old motel but clean and comfortable, good food in restaurant. Great view of the sea.
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Stayed 1 night in Jan 2025

8/10 Good

Jodie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convinient location.
Stayed 3 nights in Jan 2025

8/10 Good

Antonia

Liked: Cleanliness, staff & service
Great location -easy to get around . Simple /clean /quiet . I would recommend for a 3 day stay . As your really just sleeping there and exploring during the day .
Stayed 3 nights in Jan 2025

10/10 Excellent

Rey

Stayed 1 night in Jan 2025

10/10 Excellent

Reza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good. Only had one problem, the parking spots could be all occupied on holidays.
Stayed 1 night in Jan 2025

8/10 Good

Craig

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the waterfront in tge heart of town. Cant get any more central if you tried.
Stayed 2 nights in Jan 2025

6/10 Okay

Betty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Donna

Disliked: Property conditions & facilities
Desk staff were lovely, but for the price we paid the room was average and very noisy, temperature of the shower was hard to control, no face washers supplied with linen. However the bed was comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sarah rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy and easy for 2 nights
Stayed 2 nights in Dec 2024

6/10 Okay

Kvetoslava

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
shower rusty.black mould.housekeepi g just changed towels and coffee and tea.no toilet roll.floor hasnt.been moped in bathroom.carpet not wacuumed and shower.screen.and tiles.hasnt.been.washed
Stayed 3 nights in Dec 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay, comfy rooms and bed in a good location with a nice included breakfast, friendly staff
Stayed 2 nights in Dec 2024