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Atlantic Congress Hotel Essen

4.0 star property

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Photo gallery for Atlantic Congress Hotel Essen

Bar (on property)
Exterior
Fitness facility
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Messeplatz 3, Essen, 45131
  • Grugahalle
    ‪2 min walk‬
  • Messe Essen
    ‪8 min walk‬
  • University of Duisburg-Essen
    ‪13 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite (Business)

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite (Business)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Living)

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite (Living)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Park View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Park View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed

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  • Free WiFi
  • Restaurant
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About this property

Atlantic Congress Hotel Essen

4-star Essen hotel, connected to the convention center in Ruettenscheid
This hotel features 2 restaurants, a full-service spa, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking.
Atlantic Congress Hotel Essen offers 248 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Atlantic Congress Hotel Essen features a full-service spa and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 10 meeting rooms. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Atlantic Congress Hotel Essen has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
CUXX Bar - This bar specializes in international cuisine and serves dinner and light fare.
CUXX Restaurant - This buffet restaurant specializes in international cuisine. Open daily.
CUXX Bistro - This bistro specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 29 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CUXX Bar
  • CUXX Bistro
  • CUXX Restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Self parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Atlantic Congress Hotel
Atlantic Congress Essen
Atlantic Congress
Atlantic Congress Essen Essen
Atlantic Congress Hotel Essen Hotel
Atlantic Congress Hotel Essen Essen
Atlantic Congress Hotel Essen Hotel Essen

Atlantic Congress Hotel Essen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 193 out of 326 reviews
Rating 8 - Good. 101 out of 326 reviews
Rating 6 - Okay. 11 out of 326 reviews
Rating 4 - Poor. 10 out of 326 reviews
Rating 2 - Terrible. 11 out of 326 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Abhinav

Stayed 1 night in Aug 2024

10/10 Excellent

Dawnine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for comic con. Easy walking to downtown and to the gardens. I liked it although I wish it had a pool
Stayed 1 night in Aug 2024

10/10 Excellent

Teodor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet business stay
Great business hotel. Some of the facilities like sauna/spa not always open and require notice, which is a bit annoying. Otherwise a great and quiet hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Henri Steven J

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 2 nights in Jul 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Stayed 1 night in Jun 2024

10/10 Excellent

Qunli

Great to share
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book this hotel!!
Massively disappointing service. There is a 24 hour cancellation policy in place before 3pm. However I had a two night booking but after check in I had an issue back home abroad and told the hotel staff I had to go because of an emergency. They said no one was there to help advise on the cancellation. In effect had I two separate bookings for the two nights I could have cancelled it automatically but because it was a two night booking, even though I gave more than 24 hours notice, they wouldn’t do anything. Really poor and unnecessarily greedy under the circumstances. Hotels.com even tried calling them to see would they help because of the extenuating circumstances and the notice given, but no. Shame on your hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Haroon

Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Derek

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I visit Essen annually and this is my 7th stay at the Atlantic as it is supposed to be the best hotel in Essen, well Essen needs to do better. Hotel décor is tired and need of a major uplift. The pillows were excruciating uncomfortable - like sleeping on two air filled rocks. The TV in room is a first generation flatscreen that is small and I am pretty sure the range of channels reduced from my last stay (for a business hotel, some English options please). Positives continue to be location next to the Grugapark which is great for morning run (when the gates are open and can enter for free) and near Rüttenscheid‎ which is where all best places to eat are. The breakfast buffet is very good. Staff still excellent, especially Thomas in the bar who was very friendly and attentive.
Stayed 5 nights in Aug 2023

10/10 Excellent

Leroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, when we arrived 10:00 we were given our room without having to wait as in other hotel’s until 15:00 to check in. The hotel was clean and staff were very accommodating.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

Desmond

Traveled with partner
Liked: Cleanliness, staff & service
Never seen so many cigarette stubs at the entrance to the hotel in all my life.
Stayed 2 nights in May 2023

10/10 Excellent

Ian

Stayed 1 night in Jan 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
A1
Stayed 1 night in Jan 2023

10/10 Excellent

Chris

Stayed 3 nights in Oct 2022

2/10 Terrible

Mats

Stayed 4 nights in Oct 2022

8/10 Good

Dag

Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, rich breakfast!
Stayed 1 night in Nov 2021

2/10 Terrible

Andy

Business traveler
Disliked: Staff & service
We booked through Expedia for a business trip specifically to the IPM trade show. This trade show was cancelled due to COVID. This was not our fault nor our choice. We tried to change our dates several times & your representatives initially replied but never returned with an answer. We found your service unprofessional. The root of many terrible customer experiences is a company that is happy to collect money from a transaction but not to accept responsibility when things go wrong. Your reluctance to respond & sticking rigidly to policies, even when they make no sense in a given context, is a classic customer service failure. COVID has caused such grief worldwide, I find larger businesses like yourselves should be finding solutions for clients to make the experience pleasing & encouraging us to return to your platform. Instead, we were treated poorly & we have lost all of our money on the accommodation for this trip. I will ensure I advise all my business colleges, family & friends about your unprofessional service. Expedia you failed us.
Stayed 4 nights in Jan 2022

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large biz style hotel.
Everything was fine. Sad that there were only 15 guests in this hotel. But I suppose that the staff is happy to have the possibility of staying open. It was super quiet. Staff was friendly and super helpful.
Stayed 2 nights in Dec 2021

4/10 Poor

ODIGIE EMMANUEL

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very rude and are racist to blacks. Very disappointed and dissatisfaction about everything.
Stayed 3 nights in Oct 2021