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Heiner's Parkhotel

4.5 star property

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Photo gallery for Heiner's Parkhotel

Front of property - evening/night
Sundeck
1 bedroom, minibar, in-room safe, desk
Interior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Gym

Explore the area

Map
Am Bugapark 1d, Gelsenkirchen, NW, 45899
  • Nordsternpark
    ‪1 min walk‬
  • ZOOM Erlebniswelt
    ‪6 min drive‬
  • Veltins-Arena
    ‪8 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

1 bedroom, minibar, in-room safe, desk

Comfort Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 517 sq ft
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Heiner's Parkhotel

4.5-star hotel in Gelsenkirchen-West
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Heiner's Parkhotel offers 9 air-conditioned accommodations with iPod docking stations and minibars. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Gelsenkirchen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Heiner's Parkhotel features a 24-hour health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1722 square feet (160 square meters) include conference space. This luxury hotel also offers a terrace, barbecue grills, and a picnic area. Onsite parking is available (surcharge), along with a car charging station.

Heiner's Parkhotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Playground
  • Sauna

Family friendly

  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 1,722 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:30 AM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Heiner's Parkhotel
Heiner's Parkhotel Gelsenkirchen
Heiner's Parkhotel Hotel
Heiner's Parkhotel Hotel Gelsenkirchen
Heiner's Parkhotel Hotel
Heiner's Parkhotel Gelsenkirchen
Heiner's Parkhotel Hotel Gelsenkirchen

Heiner's Parkhotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 99 reviews
Rating 8 - Good. 28 out of 99 reviews
Rating 6 - Okay. 3 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Oliver, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, modern and very supportive staff. Would definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Delvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really clean. I was treated to room service everyday. The spa was beautiful well kept and lots of relaxing seating. They had tea on the go whenever you want. The hotel location suited me because i was visiting my family, but the area is very isolated not much going on. The staff was very friendly and very helpful. I did not have breakfast because i thought it should've been included!
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant. Modern, clean and nice rooms.

Stopped here for one night and it was one of the most comfortable hotels I've stayed at for a long time. Very modern, clean with friendly staff. We got a free upgrade to a suite which was very nice finished.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kathleen, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel was so comfortable that I wished I had stayed longer. There was a cafe in the park only fifty meters away serving great cake. Enjoyed the model trains adjoining the hotel.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind sehr glücklich mit der Unterkunft gewesen. Wir waren auf Schalke zu Fußball, von dort aus ist es nur ein Katzensprung mit dem Taxi zum Stadion. Besonders gefallen hat uns die Sportsbar, die mit dem Restaurant und dem Hotel verbunden ist, das war der perfekte Trip in angenehmer Atmosphäre.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Ein Top Hotel mit einem super Service. Das Essen im Restaurant ist nur zu empfehlen.
Stayed 1 night in Dec 2024

10/10 Excellent

Karsten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Soeren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer schön dort!

Immer schön dort zu übernachten....aber hier und da gibt es doch Verschleiß zu erkennen. Putzkräfte und Hausmeister sollten mehr aufmerksam hinschauen...!
Stayed 1 night in Oct 2024

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr angenehmes Ambiente, hell, modern, klein aber fein. Empfehlenswert.
Stayed 1 night in Aug 2024

10/10 Excellent

Benjammin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Team, leckeres Frühstück, tolle Bar
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gut geschlafen, lecker gegessen

freundliches Personal, sehr schönes, ruhiges Zimmer, gut geschlafen und gestärkt für den neuen Arbeitstag
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Mattias

Stayed 1 night in Jun 2023

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Pernille

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Taner

Stayed 1 night in Apr 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück, sehr freundliches Personal, Super Fitness - Raum - leider Sauna ( die super ist ) komplett wegen Energiesparmassnahmen geschlossen, was bei der Buchung nicht ersichtlich war - und mein eigentliches einziges Hauptkriterium zur Wahl der Unterkunft darstellte. Somit ist mein Lieblingshotel im Ruhrpott von Platz 1 deutlich nach unten gerutscht, sehr schade !

10/10 Excellent

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

6/10 Okay

Werner

Business traveler
Liked: Staff & service, amenities
Das Gebäude und Zimmer sehr ansprechend. Der Pflegezustand der sanitären Anlagen könnte besser sein. Die Qualität der Speisen im Restaurant ebenfalls.
Stayed 1 night in May 2022