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Mercure Hotel Duisburg City

4.0 star property

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Photo gallery for Mercure Hotel Duisburg City

Daily buffet breakfast (EUR 24 per person)
Reception
Interior entrance
Lobby sitting area
Sports facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Parking available
  • Pet friendly
  • 24/7 front desk
$82
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Landfermannstr. 20, Duisburg, NW, 47051
  • Duisburg Christmas Market
    ‪5 min walk‬
  • Duisburg Inner Harbour
    ‪10 min walk‬
  • Duisburg Zoo
    ‪4 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(34 reviews)
  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Hotel Duisburg City

4-star hotel in Duisburg Mitte
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and self parking. Housekeeping is available on request.
Mercure Hotel Duisburg City offers 162 accommodations with minibars and espresso makers. 47-inch LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Mercure Hotel Duisburg City features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 2196 square feet (204 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

Mercure Hotel Duisburg City is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Mercure Hotel Duisburg City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Games
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,196 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LED TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and access to the heated pool
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duisburg City
Mercure Hotel Duisburg City
Accor Hotel Duisburg City
Mercure Duisburg City Duisburg
Mercure Hotel Duisburg City Hotel
Mercure Hotel Duisburg City Duisburg
Mercure Hotel Duisburg City Hotel Duisburg

Mercure Hotel Duisburg City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 283 out of 936 reviews
Rating 8 - Good. 438 out of 936 reviews
Rating 6 - Okay. 144 out of 936 reviews
Rating 4 - Poor. 51 out of 936 reviews
Rating 2 - Terrible. 20 out of 936 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Morgan Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well.
Stayed 6 nights in Apr 2025

8/10 Good

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great meal selection and efficient. Would recommend. Observation for wheelchair users or anybody needing wider doors, etc - doors slightly narrow and some areas are lacking space; do-able but just be mindful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Zorigt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Faiza

Stayed 2 nights in Dec 2024

8/10 Good

seyhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

8/10 Good

julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice mid market hotel.

Nice rooms and good value hotel in central location.
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, staff & service

Disappointed!

We stayed for four nights. Room was clean, front desk helpful, but the elevator broke twice. The second time we requested to be put on a lower floor as we were on floor 5 (with two floors below 1 so 7 flights of stairs). They did accommodate that but did not offer to help us move anything. We specifically booked this hotel because it had a small pool which would be helpful for my husband’s muscle issues after standing all day at a conference. It was broken and moreover, the front desk implied it had been broken since they could remember - something that should really be put on the website! Room service was quick even when the elevator was out.
Stayed 5 nights in Oct 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our room and staff are very friendly and helpful
Stayed 3 nights in Aug 2024

6/10 Okay

Jeanette

Stayed 5 nights in Aug 2024

10/10 Excellent

Hinay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathroom
Stayed 3 nights in Aug 2024

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardzo dobry hotel

Spędziliśmy w tym hotelu 2 noce obsługa bardzo miła pokoje czyste bardzo dobra lokalizacja gorąco polecam
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location 5 minutes walk from the Hbf. Room clean and had what we needed for our stay during the Euros.
Stayed 7 nights in Jun 2024

10/10 Excellent

Arlind

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just wish there was a way to check in earlier, if your flying in early morning
Stayed 3 nights in Jun 2024

10/10 Excellent

JUN

Stayed 1 night in May 2024

8/10 Good

Shailesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hygiene, hotel rooms are quite neat & clean.

Stayed 6 nights in Jun 2024

10/10 Excellent

KAMAL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at Mercure from the time of Novotel since couple of decades - They have high regards for me and my relatives - I have always paid during " check out " - I have very nice understanding with Mercure - The place where I live in " Mercure Duisburg " - They are very nice decent persons at Mercure from general staff, reception, restaurant and managerial staff including the bosses.
Stayed 5 nights in May 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good hotel in Duisburg

Good hotel with excellent service in an excellent location in Duisburg. Excellent breakfast.
Stayed 4 nights in Mar 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Quick business trip to the area. I found the hotel was close to amenities.
Stayed 3 nights in Mar 2024

10/10 Excellent

Martyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy on the reception in the late evening with the hair tied back was great, sadly I didn't catch his name. Very helpful with suggesting where to park the car with a disabled badge. He went out of his way to be helpful. The guy on the bar was also very friendly too. Between the two of them they restored my faith in Germany after a few bad experiences elsewhere earlier in the day. We'll absolutely be staying at the Mercure next time we're in Duisburg.
Stayed 1 night in Feb 2024

8/10 Good

Rishi

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Friendly staff - slightly dated hotel.

Nice stay - and staff were helpful on what to do in Duisburg. Hotel swimming pool and sauna were not available when we stayed
Stayed 2 nights in Jan 2024

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Kind staff, friendly. Room clean sofa bed and bed comfortable. Good value for money
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot close to xmas market

Had a lovely stay at this Hotel. Room was incredibly clean, staff were amazing and location top notch
Stayed 1 night in Dec 2023