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Welcome Hotel Gelsenkirchen

4.5 star property

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Fitness facility
Exterior
View from property
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
$104
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Parkallee 3, Gelsenkirchen, NW, 45891
  • Veltins-Arena
    ‪3 min walk‬
  • ZOOM Erlebniswelt
    ‪5 min drive‬
  • Movie Park Germany
    ‪14 min drive‬
  • Dortmund (DTM)
    ‪34 min drive‬

Room options

View all photos for Suite (Arena View)

Suite (Arena View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite (Arena View)

  • 968 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

  • 569 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Twin Room

  • 320 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

PLAZA Hotel Gelsenkirchen

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 459 reviews
PLAZA Hotel Gelsenkirchen

About this property

Welcome Hotel Gelsenkirchen

4.5-star hotel in Erle
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Welcome Hotel Gelsenkirchen offers 198 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. A pillow menu is available. 41-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Welcome Hotel Gelsenkirchen features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4779 square feet (444 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Welcome Hotel Gelsenkirchen is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Bar - This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 miles
  • Street parking available
  • Covered self parking on site (EUR 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Mini golf
  • Sauna
  • Stereo
  • TV in common areas

Family friendly

  • Art supplies
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,779 square feet of conference space
  • 9 meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (47 inch wide door)
  • Gravel flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 11 to August 22:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Covered self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day
  • Spa fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and high chair
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Welcome Gelsenkirchen
stays by friends Gelsenkirchen
Welcome Hotel Gelsenkirchen Hotel
Courtyard by Marriott Gelsenkirchen
Welcome Hotel Gelsenkirchen Gelsenkirchen
stays by friends Hotel Arena Gelsenkirchen
Welcome Hotel Gelsenkirchen Hotel Gelsenkirchen

Welcome Hotel Gelsenkirchen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Stanko

Traveled with partner
Liked: Cleanliness
It was okay, but there seemed to be some renovation work going on at the hotel. Because of that, not all services were available. Also, breakfast wasn’t served at 7:30 – nobody was there yet. It was set up later, which made us almost late for an appointment.
Stayed 2 nights in Aug 2025

8/10 Good

Martina

Stayed 1 night in Jul 2025

10/10 Excellent

Lars

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Karl-Heinz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komme in jedem Fall wieder

Sehr nettes Personal, sehr schöne Zimmer und sehr gutes Frühstück
Stayed 1 night in Aug 2025

8/10 Good

Werner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wie immer gut bei Schalke Spielen !
Stayed 2 nights in May 2025

8/10 Good

Werner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Unterkunft bei Schalkespielen !
Stayed 2 nights in Aug 2025

10/10 Excellent

Jürgen

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Werner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trotz Umbaumaßnahme hat der Ablauf mit dem Frühstücksbüffet sehr Gut geklappt !
Stayed 1 night in Aug 2025

4/10 Poor

René Wolfgang

Disliked: Staff & service, property conditions & facilities
Hotel entspricht nicht einem üblichen Hotelstandard den man erwartet. In der Lobby flickenhaft überarbeitet, die Arena Suite maximal 90er Jahre Standard, zwar einigermaßen in Schuss aber nicht mehr zeitgemäß
Stayed 1 night in Jul 2025

10/10 Excellent

Thorsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seit der Eröffnung 2005 buche ich dieses Hotel immer mal wieder, um Veranstaltungen in der Veltins Arena zu besuchen. Mittlerweile gab es ja schon einige Eigentümerwechsel. Und jetzt ist es unter der Führung von "Welcome Hotels". Die Nähe zur Arena macht es für mich perfekt. In 3 Minuten ist man da. Ja, die Einrichtung ist etwas in die Jahre gekommen (stört mich nicht). Aber perfekt sauber. Die Betten sind wirklich ausgezeichnet. Super freundliches Personal (Check-In, Check-Out, Bar, Frühstück) Online Check-In gemacht. Dadurch hat der Check-In im Hotel ungefähr 1 Minute gedauert (man musste nur die Zimmerkarten abholen). Das Frühstück ist für diesen Preis wirklich unschlagbar. Es gibt alles was man braucht und es schmeckt. Ich habe auf dem Hotelgelände geparkt. Normalerweise kostet das 15 Euro die Nacht. Warum ich diesen nicht bezahlen musste (fahren Sie einfach raus), weiß ich zwar nicht, hat mich aber auch nicht gestört :-)
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toll für ein Event.

Schalke war das Ziel. Wie wurden wie immer toll betreut. Zimmer klasse. Preis okay.
Stayed 1 night in Jul 2025

4/10 Poor

Marco

Liked: Staff & service
Disliked: Property conditions & facilities
Gefallen hat uns das der
Stayed 1 night in Jul 2025

10/10 Excellent

Sa.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider ist in der Umgebung nix was man besuchen könnte🙈
Stayed 2 nights in May 2025

10/10 Excellent

Alwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grundsätzlich ein toller Aufenthalt - super Personal, tolles Zimmer und ein tolles Frühstück. Abzüge gibt es nur in Punkto Sauberkeit: Sessel und Nachttisch verschmutzt, etwas zu viel Schimmel an der Badezimmerdecke um darüber hinwegsehen zu können. Trotzdem: absolut empfehlenswert, wir kommen wieder!
Stayed 1 night in Jul 2025

4/10 Poor

Philipp

Stayed 2 nights in Jul 2025

8/10 Good

Dragan

Stayed 1 night in Jul 2025

10/10 Excellent

Sorin Marius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war perfekt!
Stayed 1 night in Jun 2025

10/10 Excellent

Werner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war wie immer sehr Gut ! Besonderes Lob den Mitarbeitern die den Wechsel in der Hotelführung hervorragend umsetzen !
Stayed 1 night in May 2025

10/10 Excellent

Karl-Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima Hotel

Alles war prima, etwas vewundert war ich über die Übernahme des Hotels durch die Welcome Hotels. Scheinbar hängen damit auch die Preiserhöhungen ab Mai zusammen
Stayed 1 night in May 2025

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Nahe an der Arena. Nach dem Spiel nicht weit zu laufen. Viele Gleichgesinnte. Gute Stimmung
Stayed 1 night in May 2025