8/10 Good
Belinda
Traveled with partner
Sep 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Wildwood Inn on short notice. In reading the room descriptions, the room was marketed as having a hot tub in the description. There was also a photo in the photo gallery of the property with the caption of the room showing a hot tub on the deck. I booked the room specifically for the hot tub and the property having favorable reviews.
After booking and paying for the room, I received confirmations from Expedia not matching the room I thought I booked. After conversations with the property manager, I learned Expedia markets jetted bathtubs as hot tubs. They are NOT the same. I also learned the photo gallery was deceiving. The room I booked was on the lower level, no deck, no hot tub.
The property mgr stated they could not do anything about the misleading descriptions on the Expedia site. However, they have since updated the room to "jetted tub". They also stated I should call them directly in the future to avoid misleading room descriptions and confusion with photos in the gallery.
I attempted to work with Expedia and they were horrible and would not acknowledge the misrepresentation. I will never use Expedia again.
The room was very large, very clean, and nicely decorated, felt homey. The property is beautiful, assigned parking, has a club house with a hot tub and games, & shower pressure was great! Draw backs: walls may be "sound proof," but the ceilings and floors are NOT and the pipes have a loud hum whenever anyone in the building flushes the toilet.
Belinda
Stayed 2 nights in Aug 2025
