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Best Western Plus Grand Manor Inn

2.5 star property

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Photo gallery for Best Western Plus Grand Manor Inn

Lobby
Exterior
Lobby
Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board
Free continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
The current price is $153
includes taxes & fees
Jun 6 - Jun 7

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • Place, Cinemark Eugene Springfield 17
    ‪15 min walk‬
  • Place, The Shoppes at Gateway
    ‪17 min walk‬
  • Place, University of Oregon
    ‪4 min drive‬
  • Airport, Eugene, OR (EUG)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room) | Pillowtop beds, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Best Western Plus Grand Manor Inn

Springfield hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Grand Manor Inn features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This Springfield hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Grand Manor Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night (maximum USD 100 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 80 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Best Western Grand Manor

Best Western Grand Manor Inn

Best Western Grand Manor Inn Springfield

Best Western Grand Manor Springfield

Best Western Manor Inn

Best Western Springfield

Best Plus Manor Springfield

Best Western Grand Manor Inn

Best Western Plus Grand Manor Inn Hotel

Best Western Plus Grand Manor Inn Springfield

Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 427 out of 863 reviews
Rating 8 - Good. 237 out of 863 reviews
Rating 6 - Okay. 84 out of 863 reviews
Rating 4 - Poor. 57 out of 863 reviews
Rating 2 - Terrible. 58 out of 863 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl

Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this BW. Friendly staff who was expecting us and had ours keys waiting. Clean well appointed and updated room. Property location is away from streets so no street noise. And location was near to hospital for appointments. I recommend!
Stayed 1 night in Feb 2026

10/10 Excellent

Sidhartha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026

10/10 Excellent

Loren

Stayed 1 night in Feb 2026

10/10 Excellent

Jasemin

Stayed 1 night in Jan 2026

8/10 Good

Lindsey

Stayed 1 night in Jan 2026

6/10 Okay

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Jared Benjamin, Onalaska

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room met expectations
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room exceeded my expectations. The hotel was clean and beautiful. You can tell the staff take great pride in maintaining a welcoming atmosphere. I really loved the espresso machine.
Stayed 1 night in Jan 2026

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay at this hotel. The front desk staff are happy and welcoming
Stayed 1 night in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
The breakfast was very good. The tables were cleaned after people dined. The sink in the room drained very slowly and the plumbing in the tub needed work because half the water would leak out the tub faucet when taking a shower. The clerk charged $150 to my credit card even though my room was already paid for.
Stayed 1 night in Jan 2026

10/10 Excellent

Darcy

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Great room and great deal
Stayed 1 night in Oct 2025

10/10 Excellent

Chrys

Stayed 1 night in Jan 2026

8/10 Good

Micaela

Stayed 1 night in Jan 2026

2/10 Terrible

Chris

Stayed 4 nights in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

6/10 Okay

Pam

Liked: Cleanliness, staff & service
Spacious and comfortable room. We stayed 3 nights. The shower was cold, the heating unit was freaking loud and ran all the time, and the fitness center had out of order machines. You can overlook these things on a one night stay, but for 3 nights, it was challenging.
Stayed 3 nights in Dec 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
A very beautiful hotel with a wonderful stall and an excellent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Stayed 1 night in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Jared

Stayed 1 night in Dec 2025

10/10 Excellent

Anh

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025