Express Inn & Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Express Inn & Suites

Balcony
Standard Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
40-inch LED TV with cable channels, TV
Meeting facility
Interior

Reviews

7.0 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
990 West 6th Avenue, Eugene, OR, 97402
  • Hult Center for Performing Arts
    16 min walk
  • Lane Events Center
    16 min walk
  • Owen Rose Garden
    17 min walk
  • Eugene, OR (EUG)
    14 min drive

Room options

Standard Suite, 2 Bedrooms

  • 603 sq ft
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 Queen Bed

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Standard Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Express Inn & Suites

Motel in West Eugene
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this motel. Other amenities include a vending machine.
Express Inn & Suites offers 24 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Express Inn & Suites features a vending machine. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Express Inn & Suites has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Express Eugene
Express Inn & Suites Motel
Express Inn Eugene
Express Inn & Suites Eugene
Express Inn & Suites Motel Eugene

Express Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 133 out of 541 reviews" "
Rating 8 - Good. 168 out of 541 reviews" "
Rating 6 - Okay. 111 out of 541 reviews" "
Rating 4 - Poor. 75 out of 541 reviews" "
Rating 2 - Terrible. 54 out of 541 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyson

Liked: Staff & service, property conditions & facilities
Staff very welcoming and took 3x larger that expected and fit my family or 7 with ease.
Stayed 1 night in Aug 2024

4/10 Poor

Bryan

Disliked: Amenities, property conditions & facilities
Very noisy. Atleast a one inch gap under the door you can hear EVERYTHING happening outside. Hard floors were dirty. I had no bath towels. For $130 for one night. This was piss poor.
Stayed 1 night in Aug 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rough start but got better
It was a difficult experience for check in. Requested an accessible room. No stairs. Were given second floor room. Which I protested. Was told that they never got a request for accessible room or no stairs. I had booked through Hotel.com. Was told I needed to book directly through the hotel. The manger did try to see if she could get a ground floor room. She was able to. Though this room had two queen beds. We didn't need two beds. It was a large room with a desk and a small couch. The manager even made offers to help us with our luggage, get us a bag of ice, and let us know when our cab arrived. So we ended up happy with the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

santiago

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Everything was really good. Except the light above the desk didn't work
Stayed 3 nights in Aug 2024

6/10 Okay

Ray, University Place

Liked: Staff & service
Disliked: Amenities
Friendly, helpful staff. The room was pretty basic and the beds were not the best, but it provided a much needed night of rest.
Stayed 1 night in Jul 2024

2/10 Terrible

Smruti

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia’s customer service was horrible. We pre-paid for two motel rooms. EXPRESS INN & SUITE. We called to let them know that we’ll be there within 30 minutes. The owner said to get there and giver her a call and to make sure we have our IDs ready for her to check , we agreed. She called 2 mins later and started verbally abusing and refused the service without any reason. The owner was extremely rude. We had two kids a 5 year old and a 10 year old and it was midnight. Since we already pre-paid we asked for refund and she refused and said “do whatever you want” and hung up on us.
Stayed 1 night in Jul 2024

10/10 Excellent

Maunee, Sulphur Rock

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of mold.
Stayed 1 night in Apr 2024

2/10 Terrible

Jon Ashley

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sad lady with idle time and nothing to do
Scamming , lying scum ppl who get by via gaslighting and staged witnesses. Check BBB. what goes around comes all the around. Tonya, the General manager, couldn’t manage a bowl of jello. Avoid this place all together , it’s trash. You’re betting off staying in a tent across street at the homeless camp where we had to due to her knack for lying her way to avoiding consequences. Don’t take my word for it , check the BBB website for the specific address and name and you’ll see that Tonya’s accolades are basic at best. Okay , I’m out. smd.
Where’s is the paint transfer
Stayed 1 night in Jun 2024

10/10 Excellent

A

Stayed 1 night in Jun 2024

10/10 Excellent

RONY

Stayed 1 night in Jun 2024

10/10 Excellent

Rick

Stayed 1 night in Jun 2024

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Lois R.

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bed was quite non-responsive - no 'give' in the mattress which caused a headache in the morning.
Stayed 1 night in Jun 2024

10/10 Excellent

Khalfani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean, well-located, spacious room, friendly and accommodating service. Mattress a bit hard and no hair dryer in room, but provided upon request. Would stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Donald

Stayed 2 nights in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
Clean, spacious and inexpensive
This is an inexpensive, clean place to stay. The staff is very friendly and helpful. The room is very spacious, adequately appointed. Ask at the desk for a hairdryer!
Stayed 1 night in Jun 2024

2/10 Terrible

suchreet

Business traveler
Disliked: Staff & service, amenities
Terrible customer service. Called to let staff know that the person that booked the stay had their truck break down on the highway and will not be making it to the reservation. Although the option to have a refund was not paid for in advance we asked the manager if there was any way to get a partial refund. The general manager spoke in a very unprofessional tone and was very rude throughout the call. Strongly do not recomend staying here! 0/10 expierence just from a phone call all it took!
Stayed 1 night in May 2024