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Hilton Garden Inn Eugene/Springfield

3.0 star property

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Photo gallery for Hilton Garden Inn Eugene/Springfield

Exterior
Lobby sitting area
Lobby
Reception
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Gym

Explore the area

Map
3528 Gateway Street, Springfield, OR, 97477
  • The Shoppes at Gateway
    ‪14 min walk‬
  • University of Oregon
    ‪6 min drive‬
  • Autzen Stadium
    ‪6 min drive‬
  • Eugene, OR (EUG)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Jetted Tub

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, 3X3 Shower)

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, 3X3 Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, 3X3 Shower)

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing)

Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing)

  • 754 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Eugene - Springfield by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1191)
The price is $118
per night
$133 total
includes taxes & fees
Apr 14 - Apr 15
Holiday Inn Express Eugene - Springfield by IHG

About this property

Hilton Garden Inn Eugene/Springfield

3-star Springfield hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Eugene/Springfield offers 149 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Eugene/Springfield provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 14 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Eugene/Springfield
Hilton Garden Inn Hotel Eugene/Springfield
Hilton Garden Inn Eugene/Springfield Hotel Springfield
Hilton Garden Inn Eugene/Springfield Hotel
Hilton Garden Inn Eugene/Springfield Springfield
Hilton Garn EugeneSpringfield
Hilton Eugene Springfield
Hilton Garden Inn Eugene/Springfield Hotel
Hilton Garden Inn Eugene/Springfield Springfield
Hilton Garden Inn Eugene/Springfield Hotel Springfield

Hilton Garden Inn Eugene/Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1025 reviews
Rating 8 - Good. 274 out of 1025 reviews
Rating 6 - Okay. 99 out of 1025 reviews
Rating 4 - Poor. 49 out of 1025 reviews
Rating 2 - Terrible. 24 out of 1025 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice and helpful and the room was clean and comfortable.
Stayed 2 nights in Dec 2024

8/10 Good

Kathy, Chatsworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the room with a jacuzzi
Stayed 1 night in Dec 2024

4/10 Poor

Stephanie

Traveled with family
Disliked: Staff & service, amenities
Every time we wanted ice or laundry we had to have the front desk staff unlock the door because the door card reader wasn’t working. Rooms are only cleaned/refreshed every other day. We asked for our bedding to get changed due to a spill on the bed and the front desk acted as though we were inconveniencing them by asking. The pillows felt like they hadn’t been renewed in 10 years (flat and zero fluff). Hotel provided shampoo, conditioner and lotion but no body wash. The hot tub was luke warm at best. The bed was comfortable and the room was clean. Not what was expected for the price and being associated with Hilton.
Stayed 2 nights in Dec 2024

6/10 Okay

Mia

Traveled with partner
Liked: Staff & service
Probably wouldn’t stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Review from November 25,2024
It is in desperate need of upgrades. Mildew and very old shower. There were no charging ports had to use a regular wall plug. The staff were amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kayla

Traveled with family
Liked: Cleanliness, staff & service
The staff is all right. The beds are absolutely uncomfortable. It seems like a really old hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Syed

Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Traveled with group
The staff were extremely friendly, helpful and welcoming!
Stayed 4 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff
Stayed 14 nights in Sep 2024

10/10 Excellent

Christian, Monrovia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for the football game at the university. The location was convenient and easy to access. The staff was helpful and friendly. Hot coffee is always waiting in the lobby which is a nice touch. I’d always grab a cup before heading off. Cold ice water is also available. Great clean and friendly hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

josh

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and property. Friendly staff.
Stayed 1 night in Sep 2024

6/10 Okay

Evelyn

Traveled with family
Stayed 4 nights in Jun 2024

8/10 Good

Kara, Grants Pass

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay. Nice hotel. A little expensive and the location wasn’t ideal.
Stayed 1 night in Sep 2024

10/10 Excellent

Trina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This location offers access to various sites around Eugene. We enjoyed getting into our room a little early and met friends for an early dinner at P F Changs just down the road. We had a good night sleep on very comfortable mattresses and pillows. All went smoothly and we will stay here again in the future.
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ricki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jessi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to restaurants and easy access to the property. We had a nice quiet room close to the pool. Staff was friendly
Stayed 1 night in Aug 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!!
Our stay was wonderful!! We spent our anniversary in Eugene for the weekend, and the accommodations were very nice. The room was very clean and spacious, and we absolutely loved the hot tub, it was our favorite part of our stay!! We had enough towels and didn’t really need anything during our time there. I do recommend bringing shower shoes, we didn’t realize that the shower was a regular stand up shower and it looked like shower shoes were definitely needed, not a huge inconvenience as we had some in the car, but good info for anyone wanting to use the room in the future. Loved our time there, will definitely be back again!!
Stayed 2 nights in Aug 2024

6/10 Okay

Kayla

Business traveler
Liked: Staff & service, room comfort
Hotel stay
Overall it was an ok stay, but my room had a big stain on the carpet like something was spilled at one time and never cleaned up and my bathroom had black stuff up on the walls. I had to pay for the breakfast and it was just bread and some fruit, but if I wanted eggs and bacon it was an additional charge. I felt for the price of the room to have to pay for a breakfast like that was pretty unnecessary and a rip off for what was offered. The staff were friendly though and helpful when I needed something
Stayed 2 nights in Jul 2024