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Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

Exterior
Exterior
Room, 1 King Bed, Non Smoking (Leisure) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Room, Accessible, Non Smoking (Roll-In Shower) | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2117 Franklin Blvd, Eugene, OR, 97403
  • Matthew Knight Arena
    ‪7 min walk‬
  • University of Oregon
    ‪9 min walk‬
  • Hayward Field
    ‪11 min walk‬
  • Eugene, OR (EUG)
    ‪23 min drive‬

Room options

View all photos for Standard Room (Run of House)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room (Run of House)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (SPA)

Suite, 1 King Bed, Non Smoking (SPA) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (SPA)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (SPA)

Suite, 1 King Bed with Sofa bed, Non Smoking (SPA) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (SPA)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Room, 1 King Bed, Accessible, Non Smoking (Mobility) | Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-In Shower)

Room, Accessible, Non Smoking (Roll-In Shower) | Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking (Roll-In Shower)

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Mobility)

Room, Accessible, Non Smoking (Mobility) | Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking (Mobility)

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Twin Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Twin Bed

Deluxe Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking

Suite, 1 Twin Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Twin Bed, Accessible, Non Smoking

  • Sleeps 6
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

Room, 1 King Bed, Non Smoking (Leisure) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Leisure)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1004)
The price is $114
per night
$129 total
includes taxes & fees
Mar 28 - Mar 29
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About this property

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

Hotel in East University
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG offers 80 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 850 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown-Universty
Holiday Inn Hotel Downtown-Universty
Holiday Inn Express Hotel Suites Eugene Downtown Universty
Holiday Inn Express Hotel Suites Eugene Downtown University

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness
Hotel is fine. The only complaint is that I booked a specific room for a specific amenity and I was not given a room with that amenity. A bit frustrating.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, amenities
Breakfast was disappointing.
Stayed 1 night in Dec 2024

10/10 Excellent

John Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean people were nice, but Eugene in general was kind of dirty. Oregon University campus was awesome though.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alicia

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff were incredibly kind and helpful. The rooms are spacious and facilitate plenty of space for play when traveling with kids. We were surprised and happy with the breakfast too- they did great refilling favorites like bacon ☺️ the building has some evident wear which a greater investment in maintenance would fix. Similarly, there some light staining on some linens. Overall, nothing that would stop us from coming back.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let us check in early
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property for the initial part of our journey. The breakfast and evening reception were awesome bonuses. The staff were very kind and very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and it was a short walk to Matthew Knight arena. Will stay here again.
Stayed 1 night in Nov 2024

8/10 Good

ROSALIN

Traveled with family
Liked: Staff & service
Need more lightings around the facility particularly the parking area
Stayed 1 night in Nov 2024

8/10 Good

Samuel

Traveled with family
Disliked: Cleanliness
Rooms were decent size with comfortable beds. Included hot breakfast was fantastic. Cleanliness could be better. Trash in room from previous people, grout in bathroom totally disgusting.
Stayed 4 nights in Nov 2024

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very friendly and clean establishment. The morning breakfast buffet is so so yeah there’s a market of choice within walking distance and it’s located close to a pancake house.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to venue
Stayed 1 night in Nov 2024

10/10 Excellent

Rickey

Liked: Property conditions & facilities
Lots of room and walkable
Stayed 1 night in Nov 2024

10/10 Excellent

John Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean room. Really nice bathroom. Great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Rycki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, safe, clean
Stayed 1 night in Nov 2024

6/10 Okay

ReginaDee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My fiancée’s credit card was charged once after I told the person at the front desk, who incidentally looked disheveled with his wrinkled shirt hanging out, that I was going to pay cash upon check out the next day! After I paid cash upon checking out his card was charged AGAIN! I called and left a voice mail with Melissa Cunningham to call me in the morning to straighten this mess out.
Stayed 1 night in Nov 2024

10/10 Excellent

SHAWNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little getaway
Stayed 1 night in Nov 2024

10/10 Excellent

Althea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and comfortable beds, awesome place to stay.
Stayed 1 night in Nov 2024