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Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

Exterior
Indoor pool
Room, 1 King Bed, Non Smoking (Leisure) | Premium bedding, in-room safe, desk, iron/ironing board
Room, Accessible, Non Smoking (Roll-In Shower) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
2117 Franklin Blvd, Eugene, OR, 97403
  • University of Oregon
    ‪6 min walk‬
  • Hayward Field
    ‪9 min walk‬
  • Autzen Stadium
    ‪5 min drive‬
  • Eugene, OR (EUG)
    ‪20 min drive‬

Room options

View all photos for Standard Room (Run of House)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room (Run of House)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (SPA)

Suite, 1 King Bed, Non Smoking (SPA) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (SPA)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (SPA)

Suite, 1 King Bed with Sofa bed, Non Smoking (SPA) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (SPA)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Room, 1 King Bed, Accessible, Non Smoking (Mobility) | Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-In Shower)

Room, Accessible, Non Smoking (Roll-In Shower) | Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking (Roll-In Shower)

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Mobility)

Room, Accessible, Non Smoking (Mobility) | Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking (Mobility)

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Twin Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Twin Bed

Deluxe Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking

Suite, 1 Twin Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Twin Bed, Accessible, Non Smoking

  • Sleeps 6
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

Room, 1 King Bed, Non Smoking (Leisure) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Leisure)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

Hotel in East University
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG offers 80 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 850 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown-Universty
Holiday Inn Hotel Downtown-Universty
Holiday Inn Express Hotel Suites Eugene Downtown Universty
Holiday Inn Express Hotel Suites Eugene Downtown University

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly updated. All rooms are only accessible from inside. The one thing I did not like was the bed frames, there are metal bars that dont have any cusing on them and I hit mu shin on them twice, not good especially if a person is prone ro poor wound healing.
Stayed 1 night in Feb 2025

10/10 Excellent

Larry, Los Gatos

Nice place!
Stayed 3 nights in Feb 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Nice remodeled hotel. Bed is super comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

CAMERON

Stayed 1 night in Feb 2025

10/10 Excellent

Susie

Stayed 1 night in Feb 2025

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was under a remodel and so they provided ear plugs should be have needed them. The breakfast was fantastic. The pool and hot tub was clean, but later in the day they over chlorinated it which was a small problem after being in there for a bit as most ppl in there ended up coughing from it. The room was very clean with a nice view. My room was upgraded for free because they over booked, probably also didn’t have a room or two ready because of the remodel. Loved the parking garage right next door to parking in.
Stayed 1 night in Jan 2025

2/10 Terrible

Gwen

Liked: Staff & service
Disliked: Cleanliness, amenities
The shower was so disgusting that I had to put a towel on the floor to even stand in it. Today I woke up with pink eye. Last time staying here
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good start. Good people.

Overall decent stay.
Stayed 1 night in Jan 2025

6/10 Okay

Tracy

Traveled with family

Noisy and old

Room had trash on the floor and the hotel was quite dated. The coffee cartridge from the previous guest was also still in the coffee machine. Wrappers were on our floor, and the bed boxspring metal tab holders were sticking out from the bed dangerously. Also, the sounds of loud doors slamming closed in the very early morning hours woke us up frequently. We would probably not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient easy checkin; clean room; friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Apr 2023

8/10 Good

Richard

Traveled with family
Good location. Easy to find.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently good

Whenever I travel to Eugene to see my daughter at U of O I always looks to stay here. The location is super convenient, the hotel staff is always very friendly and helpful, and the hotel is quite clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic in helping us with check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Chintan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Nichole

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They were slammed, but still very kind and on top of things
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
This place was clean, friendly and welcoming. The beds were so comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

wesley

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Alicia

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Briana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pool and hot tub, clean room, great breakfast, friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guanfeng

Liked: Cleanliness, staff & service, property conditions & facilities
Very large and clean and affordable room
Stayed 1 night in Jan 2025