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Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

Exterior
Exterior
Exterior
Room, Accessible, Non Smoking (Roll-In Shower) | Premium bedding, in-room safe, desk, iron/ironing board
Room, 1 King Bed, Non Smoking (Leisure) | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
2117 Franklin Blvd, Eugene, OR, 97403
  • Matthew Knight Arena
    ‪7 min walk‬
  • University of Oregon
    ‪9 min walk‬
  • Hayward Field
    ‪11 min walk‬
  • Eugene, OR (EUG)
    ‪23 min drive‬

Room options

View all photos for Standard Room (Run of House)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room (Run of House)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (SPA)

Suite, 1 King Bed, Non Smoking (SPA) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking (SPA)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (SPA)

Suite, 1 King Bed with Sofa bed, Non Smoking (SPA) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (SPA)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Room, 1 King Bed, Accessible, Non Smoking (Mobility) | Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-In Shower)

Room, Accessible, Non Smoking (Roll-In Shower) | Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking (Roll-In Shower)

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Mobility)

Room, Accessible, Non Smoking (Mobility) | Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking (Mobility)

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Twin Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Twin Bed

Deluxe Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking

Suite, 1 Twin Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Twin Bed, Accessible, Non Smoking

  • Sleeps 6
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

Room, 1 King Bed, Non Smoking (Leisure) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Leisure)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG

Hotel in East University
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG offers 80 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 850 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown-Universty
Holiday Inn Hotel Downtown-Universty
Holiday Inn Express Hotel Suites Eugene Downtown Universty
Holiday Inn Express Hotel Suites Eugene Downtown University

Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kevin, Corvallis

Disliked: Cleanliness
The carpet was filthy and the toilet seat hinge was broken.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kacy

Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet upgrades
Stayed 1 night in Nov 2024

8/10 Good

Tony

Traveled with family
Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Nov 2024

8/10 Good

MaryAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Only downfall was the hot tub was way to hot and gave me a rash.
Stayed 4 nights in Oct 2024

2/10 Terrible

Ismail

Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic digs for travel. Very vomfortable bed, super clean and contemporary decor.
Stayed 1 night in Nov 2024

10/10 Excellent

colene, winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with family
Clean comfortable rooms and great breakfast, enjoyed pool and hot tub , friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Milton

Stayed 4 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leonard

Stayed 3 nights in Oct 2024

10/10 Excellent

cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern room
Stayed 1 night in Sep 2024

6/10 Okay

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and breakfast. The walls were very thin as we heard the neighbors talking. The people above us were extremely loud pounding around well past 1:00am. Comfortable bed but didn’t get much sleep because of the noise!
Stayed 1 night in Sep 2024

8/10 Good

Amy, Coos Bay

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
An okay stay for a night, far from downtown and restaurants, noisy plumbing, limited health food breakfast food option
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Meh
Twas OK. Room was clean and spacious. TV situation was pretty old school and left a lot to be desired. My biggest gripe was my room was missing a lot of necessities. Got in the shower and soap things were empty. No ice bucket. Staff at the front desk was helpful, but kind of annoying having to go up and ask for soap and stuff.
Stayed 2 nights in Sep 2024

8/10 Good

Ryder

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Sharon, Peoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. GF options at breakfast bar. They did not do a very good job with cleaning our room. First day I left the empty Kleenex box to be replaced and it wasn’t and the bed just had the cover pulled up. Second day no cleaning at all. We came back after a long day and dirty towels still on the floor and bed not made. I had to go down to get towels after waiting over 30 minutes for them to be brought up. He said he forgot. Was going to credit the card, but since we booked with Expedia he couldn’t do anything except offer 2 free items from the snack bar. Big deal.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Staff very friendly, great breakfast.
Stayed 5 nights in Aug 2024

10/10 Excellent

Florian

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel in walking distance to U of O
Stayed 2 nights in Aug 2024