The staff were all extremely nice, and many updates in the room we were in had been made. I liked the wood floors and simple style. Also there was no bedspread which I liked., and everything was clean. We were in a non smoking room, but when it warmed up we could smell smoke as we are sensitive to it. The bad. It was freezing in the room, we checked in at 2:30 and it took until around 6:30 to be able take off my jacket. The front door had a huge gap that let in cold air, so we had a little blanket we closed in door to stop that. Snow on ground outside so COLD. Once the room got room got warm it stayed toasty, but we saw many people out in their cars with heaters going. No extras in room, not even a wash cloth, 2 small soaps, no coffee maker. Coffee at front desk, from 6:30-10. I recommend staying somewhere else, if cold or hot as no air conditioner eithor.