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Tru By Hilton Eugene, OR

2.5 star property

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Photo gallery for Tru By Hilton Eugene, OR

Reception
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Water view
Lobby
Exterior
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
3111 Franklin Blvd, Eugene, OR, 97403
  • Matthew Knight Arena
    ‪2 min drive‬
  • Hayward Field
    ‪3 min drive‬
  • University of Oregon
    ‪3 min drive‬
  • Eugene, OR (EUG)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 399 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Eugene - Springfield by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1008)
The price is $114
per night
$129 total
includes taxes & fees
Apr 6 - Apr 7
Holiday Inn Express Eugene - Springfield by IHG

About this property

Tru By Hilton Eugene, OR

Eugene hotel close to University of Oregon
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru By Hilton Eugene, OR offers 86 accommodations with complimentary newspapers and designer toiletries. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Tru By Hilton Eugene, OR is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Eugene, OR Hotel
Tru By Hilton Eugene, OR Eugene
Tru By Hilton Eugene, OR Hotel Eugene

Tru By Hilton Eugene, OR Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 494 reviews
Rating 8 - Good. 100 out of 494 reviews
Rating 6 - Okay. 29 out of 494 reviews
Rating 4 - Poor. 12 out of 494 reviews
Rating 2 - Terrible. 17 out of 494 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Suyash, Eugene

Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Dividica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sonia

Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie, Sierra Madre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

James, calabasas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as long as you have a car. Great access to the bike and walking path along the river. Solid free breakfast. Plenty of snacks available for purchase. Everything was very clean. Room was comfortable and quiet.
Stayed 2 nights in Nov 2024

4/10 Poor

Warren

Stayed 3 nights in Oct 2024

10/10 Excellent

ronni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The hotel throughout was spotless and the breakfast was outstanding. The staff was absolutely lovely and very kind to our dog. We love this hotel and we’ll stay here again in our travels. Thank you.
Stayed 1 night in Oct 2024

8/10 Good

Geeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
We stayed for family weekend. We booked at a different hotel that ended up being horrible so we cancelled the second night with them then booked here and we loved it. Lobby was great, breakfast and rooms were great. Room wasn’t as clean as we would have hoped seemed like it hadn’t been swept but after the previous night we were thankful for everything else.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed for a newer Hilton
Room was tiny....no microwave, no real closet, there was hair in the shower and on the floor. You could just tell they cheaped out on a lot of things but tried to make it look like they were doing it "responsibly". The fitness room didn't even have disinfecting wipes to clean up after yourself. Was not impressed with what we paid.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Very well kept trendy hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Geeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kimberley

Stayed 1 night in Aug 2024

10/10 Excellent

renee, davison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast bar. Soft beds
Stayed 1 night in Sep 2024

6/10 Okay

SUSAN

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
We do not feel room was clean nor were sheets!!
Stayed 1 night in Sep 2024

10/10 Excellent

D Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the hotel, my room, and the service. Even in the 97°F heat, our room remained pleasantly cool. I will definitely stay here again when I visit Eugene. This is a keeper!
Stayed 3 nights in Aug 2024

6/10 Okay

Julie, Fullerton

Business traveler, Traveled with family
Liked: Staff & service
On a busy street with a homeless camp across the street. Staff was cool though!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark, Lincoln

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay here, staff was helpful and accommodating to the pets. Room clean and very comfortable. Awesome breakfast. Fitness room was above average. Location was quiet area despite near proximity to freeway(s). Would highly recommend and definitely would stay here again despite challenges with finding room for 7x14 tandem axle enclosed trailer behind our pickup. They had 2 spots for large vehicles, those were probably more suited for straight truck. Overall score A.
Stayed 1 night in Sep 2024

2/10 Terrible

Dorothy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Expensive, for tiny room with bed.The room didn't have a dresser, coffee maker,closet . It was like staying in a closet with a king bed.
Stayed 1 night in Sep 2024