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Tru By Hilton Eugene, OR

2.5 star property

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Photo gallery for Tru By Hilton Eugene, OR

Reception
Lobby
Exterior
Snack bar
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
$158
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3111 Franklin Blvd, Eugene, OR, 97403
  • University of Oregon
    ‪2 min drive‬
  • Hayward Field
    ‪3 min drive‬
  • Autzen Stadium
    ‪4 min drive‬
  • Eugene, OR (EUG)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 399 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Eugene, OR

Eugene hotel close to University of Oregon
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru By Hilton Eugene, OR offers 86 accommodations with complimentary newspapers and designer toiletries. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Tru By Hilton Eugene, OR is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Eugene, OR Hotel
Tru By Hilton Eugene, OR Eugene
Tru By Hilton Eugene, OR Hotel Eugene

Tru By Hilton Eugene, OR Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 373 out of 552 reviews
Rating 8 - Good. 113 out of 552 reviews
Rating 6 - Okay. 35 out of 552 reviews
Rating 4 - Poor. 14 out of 552 reviews
Rating 2 - Terrible. 17 out of 552 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

william

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was like new and very, very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Christie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely attentive and helpful. Room was comfy. The property was modern and conveniently located.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, great staff. Overall it was a good stay and we will be back
Stayed 2 nights in May 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed that the river walk was just across the street. Alyshea at the front desk was always so nice! Room was a little small with not much options for sitting comfortably.
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Dhfhgfhh
Stayed 1 night in May 2025

10/10 Excellent

Mary, federal way

Liked: Cleanliness, amenities, property conditions & facilities
Was clean comfortable and just right for a visit to UofO. The air conditioner had a high pitch sound, so bring earplugs
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great basic amenities, small perfect gym.
Stayed 1 night in May 2025

10/10 Excellent

Tracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet Spot

This hotel is a real gem! It feels outside the downtown, but was a 5 minute drive to Michael Knight Arena.
Stayed 1 night in May 2025

10/10 Excellent

Nanette J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Spotlessly clean, comfortable room! Very quiet! Friendly, welcoming registration.
Stayed 1 night in May 2025

8/10 Good

Geeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Adrian

Liked: Cleanliness
Disliked: Staff & service, room comfort

Overpriced on busy weekends for a tiny room

Paid $375 to stay for parent's weekend/marathon in room 501. It is WAY SMALLER than the pictures imply. A king sized bed took up almost all of the room but they still squeezed in a desk and chair that forced me to basically crawl over the bed to get to the door or bathroom. The bathroom was small and could have accommodated a normal sized shower...but they opted for a tiny shower that sounded like it was on its last leg. We asked if we could check out a half hour late (because we were doing a half marathon) and they said the manager had forbidden any late checkouts. It was Sunday and did I mention almost $400?? Felt nickel and dimed and duped into staying in a shoebox. Did I mention there is no closet, just some hangers on a pipe?? LAME.
Stayed 1 night in Apr 2025

10/10 Excellent

Kara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The breakfast was great. The lobby area with tvs and pool table is great. I will definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Rylan

Stayed 2 nights in Apr 2025

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Susanne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying at this hotel. Friendly staff and a welcoming environment in the lobby.
Stayed 1 night in Apr 2025

10/10 Excellent

Dori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded my expectations…
Stayed 1 night in Apr 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

6/10 Okay

Kai-Lynn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Didn’t care for the breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had never heard of Tru by Hilton but I was impressed. The room was clean and spacious. The complimentary breakfast the next morning was really good. The lobby / seating area had a modern casual feel. I really liked the vibe of this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Dana

Stayed 1 night in Mar 2025

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025