Basin Park Hotel and Spa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Exterior
Interior
Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board
Land view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Hot Tub
  • Housekeeping

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Basin Spring Park
    ‪1 min walk‬
  • Eureka Springs City Auditorium
    ‪2 min walk‬
  • Eureka Springs District Court
    ‪3 min walk‬
  • Springdale, AR (SPZ-Springdale Municipal)
    ‪58 min drive‬

Room options

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About this property

Basin Park Hotel and Spa

3-star hotel in Eureka Springs Historic District
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a spa tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Basin Park Hotel and Spa features a full-service spa and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Eureka Springs hotel also offers spa services, a terrace, and a vending machine.

Basin Park Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • Spa tub

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1003 reviews" "
Rating 8 - Good. 287 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 48 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Christie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Basin is in the heart of Eureka. You can walk 2 blocks in either direction and hit ALL the cafes, diners, and shops. Downtown literally starts with The Basin and works out in both directions. The free shuttle was always 90 seconds or less from picking us up when we did need it. The 1905 spa was amazing, but if you plan to use it go ahead and book what you want before you get there because they book up fast. Eureka Springs is such an amazing place!
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a historic and old hotel (>100 years) so have to set expectations accordingly. Once you do you'll thoroughly enjoy the charm and character of this glorious hotel. Staff is super friendly, helpful and most have worked in the area for years.
Stayed 1 night in Oct 2024

6/10 Okay

Richard, Tulsa

Traveled with family
Liked: Cleanliness, amenities
I feel the rooms could use some attention such as peeling paint above shower which itself needs some love. Poor lighting over sink. But overall we enjoyed our stay we enjoyed the location and the experience to stay at such an iconic hotel
Stayed 3 nights in Oct 2024

6/10 Okay

MARIA

Traveled with partner
Liked: Cleanliness, staff & service
Very old building, nice big bathroom, everything else needs an upgrade. You can hear everything from one floor above and the mattress is terrible as well as the pillows. Parking lot not accessible walking so you have to ask for a shuttle.
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old doesn’t have to mean run down. Its time to spruce the place up definitely.
Stayed 2 nights in Oct 2024

8/10 Good

Carla, Dallas

Traveled with partner
Liked: Cleanliness
Nothing
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Classic Historic hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, Omaha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ozark mountain small town vibe! Very welcoming and accommodating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Connor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the area
Always amazing, always friendly, always clean. Our favorite place to stay in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were married in Eureka 7 years ago and decided to come back for our anniversary. We loved the Basin Park! My favorite staff was a friendly lady who worked at the front desk at night named Diane. Anytime we needed a ride she would call the shuttle and they would show up right away, we needed Tylenol she had it! Thanks Diane!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jsmes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent, except for they shut the coffee machines off at 9 AM
Stayed 3 nights in Oct 2024

10/10 Excellent

Bethany

Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy, Mounds

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place huge 2 room king with views from both rooms very hospitable staff and the bar and bartender was awesome !!
Stayed 1 night in Sep 2024

6/10 Okay

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds & Pillows
Due to an auto accident n 1972, I had a really bad whiplash which left my neck straight rather than natural curve. I have to have support for my neck when I sleep & due to the pillows being too large, I wasn't able to support my neck which caused me to have a really bad crick in my neck. The bed was also too hard, that is my only negatives - everything else excellent. I have been to chiropractor for the last three days since getting home trying to get my neck back to normal. I usually do not get cricks but this time I got a severe one because the pillows & bed was way too hard for me personally.
Stayed 2 nights in Sep 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, room comfort
Old and charming
Loved the staff, gal at the restaurant hostess stand was overwhelmed and her sharp tongue displayed that. Food was mediocre but the view was spectacular. Wait staff was excellent. Room was VERY old (toilet was uncomfortable and wonky as that should be an easy fix) and the shower, well you cannot be a big person or you are in trouble. The hotel has great charm and for an old building it has all the character but it does need a total remodel. Location is so perfect and would I stay there again I would say a definite yes! Walkable everywhere and the shuttle from their parking lot to the hotel was excellent! Great place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy my stay.
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness
Very cool old hotel. Don’t expect all the typical amenities as this is a hotel w historic charm. Great view from our room. Will go again.
Stayed 1 night in Jul 2024

10/10 Excellent

Stefanie

Stayed 2 nights in Sep 2024

10/10 Excellent

Abram

Stayed 1 night in Sep 2024

8/10 Good

Tim

Nope
Stayed 3 nights in Sep 2024

10/10 Excellent

Radean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Basin Park Hotel. Near all shopping, restaurants, and nightlife. No need to worry about parking due to their own parking lot and shuttle service.
Stayed 1 night in Sep 2024