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Basin Park Hotel and Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Exterior
Interior
Land view from property
Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Hot Tub
  • Housekeeping

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Basin Spring Park
    1 min walk
  • Eureka Springs City Auditorium
    2 min walk
  • Balcony Restaurant & Bar
    1 min walk
  • Springdale, AR (SPZ-Springdale Municipal)
    58 min drive

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed | Individually decorated, individually furnished, iron/ironing board

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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Exterior

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Pool
Hot Tub
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Parking included
4.5 out of 5, Wonderful, (1000)
The price is $90
per night
$103 total
includes taxes & fees
Jan 7 - Jan 8
Best Western Inn of the Ozarks

About this property

Basin Park Hotel and Spa

3-star hotel in Eureka Springs Historic District
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a spa tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Basin Park Hotel and Spa features a full-service spa and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Eureka Springs hotel also offers spa services, a terrace, and a vending machine.

Basin Park Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • Spa tub

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1008 reviews" "
Rating 8 - Good. 298 out of 1008 reviews" "
Rating 6 - Okay. 103 out of 1008 reviews" "
Rating 4 - Poor. 48 out of 1008 reviews" "
Rating 2 - Terrible. 19 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tim

Nope
Stayed 3 nights in Sep 2024

10/10 Excellent

Radean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Basin Park Hotel. Near all shopping, restaurants, and nightlife. No need to worry about parking due to their own parking lot and shuttle service.
Stayed 1 night in Sep 2024

8/10 Good

Lejen

Liked: Cleanliness, staff & service, property conditions & facilities
When thinking of a stay in Eureka Springs two hotels usually come to mind immediately; Basin Springs and Crescent. For this stay Bikes, Brews, and Blues were in town. Basin Hotel has an awesome balcony for listening to live music in the amphitheater next door while enjoying a drink or snack. The hotel is right in the middle of all downtown activities without having to hike very far.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Mediocre with friendly staff
Overall mediocre experience. The bed was extremely soft to the point of being difficult to sleep in. The staff was friendly and the shuttle service to the parking lot was nice. Hotel is in need of some renovations as it seems to be old and has issues (hot water took forever and was hard to regulate). Not sure this was worth the price considering I paid as much as a really nice hotel in another city but if you’re in a pinch or just like old historical hotels it’s alright.
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there were so nice, & friendly, as well as helpful. The parking is off-site, but there is a shuttle included with the activity pass (also covers the parking). There is not a pool, but the shuttle will take you to their "sister hotel", & we had free use of the pool there, whenever we wanted. There were also multiple activities, at no charge, every day, plus several activities at a individual cost. Nice place - definitely recommend, if you are going to be in Eureka Springs, Arkansas.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
My husband and I booked a 2- night stay during Bikes, Blues, & BBQ. At check-in, we were greeted warmly and given all the information we needed about the property to know our options for dining and activities. We found our room to be comfortable and inviting, and we were impressed by the deep bathtub and spacious shower. We then decided to have dinner outside at the Balcony. Service and food were both excellent. We then took our server's suggestion and had an after dinner drink at Jack Rabett's, where again the drinks and bar service were excellent. We enjoyed a good night's sleep on the very comfortable bed. The next day, we had a medical emergency off property, and when I came to the hotel to grab our things and check out a day early, the very kind and thoughtful desk clerk told me he was refunding our fee for that second night, even though it was well past check out time and past time to cancel the 2nd night. I was floored and extremely grateful because I expected to pay for both nights instead of just the one. Also, i want to shout out the parking shuttle driver, as well, who was also very helpful and friendly. All around, great staff and accommodations, and we'll definitely stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful with suggestions for things to see while we were staying there. They have free parking and a car shuttle service which was very helpful. The hotel is a gem to stay in with its rich history. It is located in the the center of Historic Downtown which made it easy to walk to shops and restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

La Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk to everywhere!
Nice historic hotel. Fabulous location.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

nancy

Liked: Amenities
The jetted tub was fabulous!Lots of activities.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Dan

Liked: Amenities
Disliked: Property conditions & facilities
Stayed here when attending a wedding on the 6th floor of the hotel. Wedding venue, food, & staff were wonderful. Our room was on the 5th floor and head of the bed was significantly lower than the foot. Staff did come up and "leveled it" but as soon as you got into the bed whatever was holding it up slipped. Also, there was a plastic bottle left by a previous occupant with what looked like urine on top of the air conditioning unit...missed by housekeeping. I get this is an older hotel and we were paying ease if access to the wedding venue, but I would not recommend staying here. The slanting floors throughout our room while some may have found charming was lost on us. Finally, the parking situation. The website prepared us for parking off-site and the shuttle driver was very nice, but having to park so far was less than convenient.
Stayed 1 night in Sep 2024

6/10 Okay

Natasha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location if you want to be downtown. If you like historic hotels, you’ll probably love it. The negatives: there were a couple of times when the shower would spontaneously change temperature, and the carpet was worn and dated. We enjoyed the bar and restaurant. The shuttle was a nice perk except we frequently had long wait times because they only had one driver working on Labor Day and the shuttle serves bothe Basin Park and Crescent hotels. We enjoyed using the pool at the Crescent Hotel too. The beds and linens were nice and comfortable. Overall, I would recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
We loved being right downtown and staying in this historic building. The restaurant terrace and balcony were such a perk.
Stayed 1 night in Jul 2024

8/10 Good

Shirley

Traveled with group
Liked: Cleanliness, staff & service
The room was nice for an older hotel. The bathroom was tiny and very limited on the facilities space.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Only one elevator. Had to take alot of stairs.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Basin Park Hotel. It's a beautiful building. The staff and all the employees were friendly and seemed to enjoy each other. The vibe in the town is just lovely. Everyone we met made us want to live there or at least visit more often.
Stayed 3 nights in Aug 2024

8/10 Good

Jeana

Traveled with group
Liked: Cleanliness, staff & service, amenities
Older property. Good bar/restaurant. Just do t get the fish and chips. Everything else was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Hot tub on a deck outside. Great time
Stayed 1 night in Jul 2024

10/10 Excellent

Dara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location..... never want to leave
Stayed 1 night in Sep 2024

6/10 Okay

Janet

The hotel is nice however there are a few things that could be improved. 1. Have coffee everyday of the week not just Monday thru Friday. 2. Check in was not allowed until 4 pm early check in should be allowed because check out is at 12 and there is a charge for late check out 3. The service pool charge is ridiculous it should be at the customers discretion. The one bright spot was Bennie the shuttle service driver he was so nice 4.there were noises in our room at night not sure what the noise were sounded like sawing and sanding maybe it was hard working ghosts
Stayed 3 nights in Aug 2024

6/10 Okay

Kris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location / Bad air
The location is awesome. The shuttle to the parking lot is good. The updated bathroom was very nice. The smell of weed / pot was overwhelming and constant. For a hotel that marketed as non-smoking, it was very disappointing.
Stayed 2 nights in Aug 2024