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Basin Park Hotel and Spa

3.0 star property

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Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Interior
Land view from property
Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pet friendly

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Eureka Springs City Auditorium
    ‪2 min walk‬
  • Eureka Springs District Court
    ‪3 min walk‬
  • Great Passion Play Amphitheater
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed | Individually decorated, individually furnished, iron/ironing board

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About this property

Basin Park Hotel and Spa

3-star hotel in Eureka Springs Historic District
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a hot tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Basin Park Hotel and Spa features a full-service spa and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Eureka Springs hotel also offers spa services, a terrace, and a vending machine.

Basin Park Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeni, Pueblo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julie Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Hotel we LOVED it.
Stayed 1 night in Nov 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Great say love the hotel. Food was great at hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and charm of the old building
Stayed 2 nights in Jan 2025

10/10 Excellent

terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Kendra

Liked: Staff & service
Disliked: Property conditions & facilities
A lot of history in the building which is neat. Easy parking with a fast shuttle service. The rooms are very run down, stains on the carpet and very little water pressure in the shower. Nice being in the center of town but we pry wouldn't stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A stay on the haunted 3rd floor

I stayed in room 309 and was in Eureka Springs for the Jinglin' Jeep Parade that night. The hotel is amazing and I love the location. The shuttle service was also amazing and convenient. I love the historic feeling of the hotel. I will definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jesika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation between parking lot and hotel was great. We were able to get the shuttle van within a few minutes. Basin Park Hotel staff was very helpful and friendly. We attempted to eat dinner in the Jack Babbett Bar but were completely ignored by the bartender. We were on a time schedule and left after 15 minutes. We then went to the Balcony Bar and ordered dinner there. Our tasty dinner arrived at our table in a timely manner but was lukewarm. Our waitress did not offer a comp for the lukewarm food, just an apology. We will not return to either of these eating establishments within the hotel again. The hotel itself was fine and we will return again in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

John, Lincoln

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! Great communication before and during our visit.
Stayed 1 night in Dec 2024

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Beautiful but tired old hotel

There's no question that the hotel is cool from an historical perspective. In addition, the staff was friendly and there were lots of planned activities and partnerships with other businesses in Eureka Springs. That said, however, this hotel is in SERIOUS need of a major renovation. The tile and grout in shower were broken, doors and windows were in poor repair with rotting wood around the exterior of the windows. In particular, the carpets looked very dirty especially in the stairwells. The place could use a fresh coat of paint throughout. I hope the owners are able to invest in an upgrade as historic places like this should be preserved and made attractive for current generations.
Stayed 4 nights in Dec 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024