Basin Park Hotel and Spa

3.0 star property

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Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Land view from property
Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Hot Tub
  • Pet friendly

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Basin Spring Park
    ‪1 min walk‬
  • Eureka Springs City Auditorium
    ‪2 min walk‬
  • Eureka Springs District Court
    ‪3 min walk‬
  • Springdale, AR (SPZ-Springdale Municipal)
    ‪58 min drive‬

Room options

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About this property

Basin Park Hotel and Spa

3-star hotel in Eureka Springs Historic District
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a hot tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Basin Park Hotel and Spa features a full-service spa and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Eureka Springs hotel also offers spa services, a terrace, and a vending machine.

Basin Park Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • Spa tub

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1005 reviews
Rating 8 - Good. 282 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaf Peeper Trip
We loved the hospitality, location and spaciousness. The facility really needs to have the carpeting replaced.
Stayed 2 nights in Nov 2024

8/10 Good

Lawrence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a lot of history that is explained in the tour of the hotel...the staff ( minus the bartenders) were above and beyond customer service! Not a problem to find another close place to drink, with bartenders that have good customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just a great, old hotel in the heart of downtown. Once you park your car you won’t need to move it all weekend.
Stayed 1 night in Nov 2024

6/10 Okay

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. Standard room is small but king bed was very Comfortable and shower was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

David, Kearney

Traveled with partner
Great location. Near great restaurants and shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Great greeter!! Did not get an information book in the room with WiFi password, etc in it.
Stayed 1 night in Nov 2024

8/10 Good

Lori

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It is unique in it's history and simple refurbishments to make it comfortable and modern.
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Columbia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome. Historic building is charmimg. Door man and shuttle driver were also awesome. Bartender on Sunday evening was great. Monday nightv - not so much.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here. Remember, when you book this hotel: it's old. Floors creak, the layout of the rooms may be weird. But my wife and I absolutely love this hotel. And we're already planning on staying here again when we return to Eureka Springs!
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the cave wine tour with Michael! He was wonderful! The shuttle drivers was terrific!
Stayed 2 nights in Nov 2024

10/10 Excellent

tracy

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Beautiful property with a lot of history!
Stayed 2 nights in Nov 2024

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda, vinita

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

PATRICIA

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Leasa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! It felt like stepping back in time! We arrived on a busy weekend so unloading and checking in was a bit of a chore. But after that everything went very smooth. They have shuttle service back and forth between the hotel and parking lot and every shuttle driver we had was incredibly nice. We had a great weekend even if it did rain the entire time!
Stayed 2 nights in Nov 2024

6/10 Okay

Harold

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old small rooms that were not well maintained
Stayed 3 nights in Oct 2024

10/10 Excellent

ETHAN

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
expected more updates. Sink in room was small, no counter space, and was not in the bathroom.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
stay was fine until I requested full room service for my stay and I returned to my room at 6 PM and the room was not serviced and staff had already left. I left the room at 09:30. no one could service the room no one could deliver towels and toilet paper and take wet towels away. was told to come down to front desk to pick up what I needed. sorry that is not service. That is an European youth hostel. Do not like that ,that was the option that was offered to me. the poor shuttle driver had to squeeze in time to deliver what I needed. made me feel guilty asking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time at this hotel and we absolutely loved it. The restaurant was good and had outside balcony seating. The weather was wonderful and there was a nice breeze. The hotel is an old historic hotel but it is very well-maintained. We took one of the ghost tours of the hotel and it was very interesting. I would definitely stay here again.
Stayed 2 nights in Oct 2024