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Hotel Indigo Exeter by IHG

3.5 star property

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Photo gallery for Hotel Indigo Exeter by IHG

Standard Room, 1 King Bed, Balcony, City View | City view
Suite, 1 King Bed (Feature Bath) | 1 bedroom, in-room safe, individually decorated, individually furnished
1 bedroom, in-room safe, individually decorated, individually furnished
Exterior
Daily cooked-to-order breakfast (GBP 20 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Gym
  • Spa

Explore the area

Map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Exeter Cathedral
    ‪1 min walk‬
  • Exeter's Historic Quayside
    ‪6 min walk‬
  • University of Exeter
    ‪17 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View

Standard Room, 1 King Bed, Balcony, City View | City view

Standard Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King) | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Balcony, City View (Super King)

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Super King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed (Super King)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath) | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Room amenity

Premium Room, 1 King Bed, Balcony, City View

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Room amenity

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Exeter by IHG

3.5-star Exeter hotel close to University of Exeter
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a sauna, and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Indigo Exeter by IHG features a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This Exeter hotel also offers spa services, concierge services, and laundry facilities.

Hotel Indigo Exeter by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 8:30 AM.
Colson's Seafood Bar - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.
The Dugout - Onsite sports bar. Open daily.
Beckett's - Onsite rooftop bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Colson's Seafood Bar
  • The Dugout

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Indigo Exeter by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 442 out of 641 reviews
Rating 8 - Good. 120 out of 641 reviews
Rating 6 - Okay. 50 out of 641 reviews
Rating 4 - Poor. 17 out of 641 reviews
Rating 2 - Terrible. 12 out of 641 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exe

Reception was most helpful and chatty .offered a free drink at the bar . Friendly staff who could not do more to help Definitely stay again
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth DeFriez, Pawlet

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility for older people with luggage was a little difficult, as the hotel cant be accessed directly by car
Stayed 4 nights in Apr 2025

8/10 Good

Kathleen, Margate

Traveled with partner
Liked: Staff & service, amenities
Good but could be quite a bit better! The positive: Really lovely staff at the front desk and in the restaurant. Nice walkable location. Comfortable bed. Quirky and nice decor. Good coffee drinks at the restaurant. The needs improvement: Gosh, why can't there be hooks to hang the towels on? There's nowhere to put them! Restaurant: just not...very good. At a guess I'd say the quality of the raw ingredients isn't very good? I like the idea of ordering a hot breakfast but it only really works if the result is tasty. Which it never was. The "be advised if you're staying here": Our room overlooked a street where there was a busker playing for hours. This meant no peace and quiet during the day. Also, there was some really loud music til 11pm on Friday night - again - just useful to know. It is city centre, so that's for better and for worse. The "folks, you REALLY need to clean up your act": The spa, when I visited on Friday afternoon, was a disgrace. Used drinking glasses and towels everywhere. No clean towels available in the changing room. No fresh glasses for anyone wanting water (dangerous actually). No one monitoring the temperatures resulting in a steam room I'm pretty sure was dangerously hot. Some marks on one of the two hot tubs that looked suspiciously like it hadn't been cleaned in a while. All it would take is someone coming in every 20-30 minutes or so to have made it a better experience. Definitely not worth £35.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly relaxing

Always amazing, relaxed - it’s why we come back
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Amira was above and beyond when we were checking in. She was so friendly and took us to view the rooms. She is a gem.
Stayed 1 night in Apr 2025

2/10 Terrible

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

We visited for our anniversary and it was perfect. The room was worth the extra money we would usually pay for a night away as all the facilities were spotless and finished to a high quality. Staff were very friendly and attentive and answered any queries promptly.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never lets you down

Always excellent
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Average hotel in average location.

We had an OK Stay. Having booked a premium hotel we would have expected more. The Breakfast offering was poor - fruit platters that looked like they's been there for days, and a lack of staff in the restaurant. coffee arrived with no milk, and when we went to asked for it we were told to be patient. The Shower in the room had no pressure, and we were informed by the front desk that the app had told them it was working as normal... Sadly the app was clearly faulty. The loo roll holder had come off the wall and the place generally looked slightly tired considering ti was supposed to be new. The wall was all scuffed round the mirror, and the whole place just needs a look over. furthermore The closest place you can park is 300m away, so not handy if you're there for a few days and have a lot of baggage / suits etc. Definitely avoid If you have kids!
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town centre location and nice rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent city centre location. Near the Cathedral, shops, restaurants and transport links. Spacious room with a comfy bed and good walk-in shower. No openable window and the aircon kept turning itself off. Staff friendly and helpful. Breakfast was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

philip, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration in the hotel was really nice and original. Great shower in the bathroom and we slept really well on the bed. Can’t fault if. The hotel has lovely rooftop bar with a view of the Cathedral.
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay in an excellent hotel in the centre of Exeter
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located in city centre.
Stayed 2 nights in Mar 2025

6/10 Okay

Simon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Julian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, comfy beds and good value for money.
Stayed 1 night in Mar 2025

6/10 Okay

annie-jane

Traveled with group
Liked: Amenities, property conditions & facilities
The great thing about this hotel is its amazing location and quiet rooms. An older building has its benefits. Sadly this property has changed a lot in the last year-18 months. Originally the rooms had a generous fridge offering including fresh milk. Now it’s long life milk and water only. The bathrooms also no longer offer any additional items, like cotton pads or buds. The toilets in the common areas are not reviewed regularly enough. Hand towels in the lobby area toilet not replenished and definitely not cleaned this morning. The breakfast team no longer bring you tea or coffee but direct you to the coffee station…also not cleaned regularly enough. My breakfast arrived not as described, with no explanation offered. When I asked whether the item wasn’t available, the response was - no sorry. The breakfast fruit and meats have moved location again and the selection has been reduced further. I want to keep coming here and hope the management realise that they are taking out the small things that all add up and make their offering different to other hotels in the city centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Spencer, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for exploring Exeter centre. Room decor exceeded expectations
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

My sister and I had a wonderful stay at Hotel Indigo, everything was totally on point with lovely customer service and all things we had organised was on our doorstep, it was fabulous from start to finish, thank you.....living the roof top bar in the sunshine
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025