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Mercure Exeter Rougemont Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Exeter Rougemont Hotel

In-room safe, desk, iron/ironing board, free WiFi
Lobby
Exterior
Exterior
Miscellaneous

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
Queen Street, Exeter, England, EX4 3SP
  • Royal Albert Museum and Art Gallery
    1 min walk
  • Gandy Street
    2 min walk
  • Exeter Phoenix Centre
    2 min walk
  • Exeter (EXT-Exeter Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Mercure Exeter Rougemont Hotel

Exeter hotel with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Mercure Exeter Rougemont Hotel offers 98 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Exeter Rougemont Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Drakes Restaurant - This restaurant specializes in British cuisine and serves dinner only.
24-hour room service is available.

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.50 per day)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Drakes Restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 12.50 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Rougemont
Rougemont Exeter
Rougemont Hotel
Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel
Mercure Rougemont Hotel
Mercure Exeter Rougemont
Mercure Rougemont
Mercure Exeter Rougemont Hotel Devon
The Rougemont Hotel, Exeter Hotel Exeter
Mercure Exeter Rougemont
Mercure Exeter Rougemont Hotel Hotel
Mercure Exeter Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel Hotel Exeter

Mercure Exeter Rougemont Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 829 reviews" "
Rating 8 - Good. 319 out of 829 reviews" "
Rating 6 - Okay. 138 out of 829 reviews" "
Rating 4 - Poor. 66 out of 829 reviews" "
Rating 2 - Terrible. 35 out of 829 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and made the stay very comfortable and relaxing.
Stayed 1 night in Sep 2024

8/10 Good

CAROLINA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Richard and Pauline

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! we will be back
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was well located and staff were very friendly and helpful. The room was very small, it was difficult to get in and out because the door was so close to the bed. The bed was extremely hard and one of the mugs had a large crack. Staff did give us a duvet to put under the mattress and did replace the mug. At that price though I had expected more comfort.
Stayed 2 nights in Sep 2024

8/10 Good

Laurence, Belfast

Liked: Staff & service
This hotel is never a 4 star accommodation. It's more 2 star. Location is great..Breakfasts are great, otherwise the hotel needs a complete overhaul. Thread bare carpets throughout. Creaking floorboards throughout. Small bedroom No 305. The parking system is disgraceful. Yes they only have 20 spaces to accommodate 90 odd rooms at a charge of £12.50 per night. But they allow non residents 2 hours free parking. The manager at breakfast looked great with crisp ironed shirt, but the other staff were shabby with non ironed shirts...Maybe not even 2 Star.
Stayed 4 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the high street
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Noel

Liked: Staff & service, property conditions & facilities
Well positioned for the town
Stayed 3 nights in Sep 2024

8/10 Good

Joanna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We quite often stay here but could you please sort out the remotes on your tvs (never been once and not had an issue with them) and one large towel for two people isn’t enough. Apart from that our stays have always been good and your staff have lovely.
Stayed 1 night in Sep 2024

2/10 Terrible

Paeder

Traveled with partner
Disliked: Staff & service
A hotel staff member entered our room at around 4:30 am whilst we were sleeping. I shouted at them and they left. I'm not quite sure why they came in, even if they got mixed up and thought the room was empty, what's the reason to enter a room so early in the morning? Most hotels don't start cleaning until after checkout time. We felt very unsafe and didn't sleep for the rest of the night. In addition, there was no hot water (had cold showers), only provided one towel for 2 people...the area surrounding the hotel was pretty loud and could be heard from the room due to single glazed windows.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links, great location great service
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Once again super service from the lovely reception team. We love this hotel and will be back next year
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the heart of Exeter
A lovely welcome from the reception team - very easy and quick. All round a friendly and efficient team - thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight across the road from Exeter Central, staff were really helpful and room was spot-on.
Stayed 2 nights in Aug 2024

10/10 Excellent

J.Marsh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Great location, nice hotel
Great location near centre of town. Would happily return although the Mercure hotel chain policy of charging for early access to rooms is unfortunately a turn-off. As a consequence I made a decision to spend no additional money in the hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
Amazing experience, like none I've ever had. Very relaxed experience
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic couple of nights stay here, the staff were lovely and very helpful, room was excellent and the breakfast was out of this world, would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024