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The City Gate Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The City Gate Hotel

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe
Front of property
Property amenity
Bar (on property)
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Iron Bridge, Lower North Street, Exeter, England, EX4 3RB
  • Royal Albert Museum and Art Gallery
    3 min walk
  • Gandy Street
    3 min walk
  • Exeter Phoenix Centre
    4 min walk
  • Exeter (EXT-Exeter Intl.)
    28 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

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$117 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

The City Gate Hotel

4-star Exeter inn with restaurant
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free inn. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a TV in a common area are onsite.
The City Gate Hotel offers 20 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Art Deco inn also offers a terrace, tour/ticket assistance, and a garden.

The City Gate Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10:00 AM and on weekends between 8 AM and 10:00 AM.
The City Gate Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay, plus a one-time cleaning fee of GBP 20
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 20 per accommodation, per stay plus GBP 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

City Gate Exeter
City Gate Hotel
City Gate Hotel Exeter
Hotel City Gate
The City Gate Hotel Exeter, Devon
City Gate
The City Gate Hotel Exeter Devon
The City Gate Hotel Inn
The City Gate Hotel Exeter
The City Gate Hotel Inn Exeter

The City Gate Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 439 reviews" "
Rating 8 - Good. 145 out of 439 reviews" "
Rating 6 - Okay. 38 out of 439 reviews" "
Rating 4 - Poor. 17 out of 439 reviews" "
Rating 2 - Terrible. 7 out of 439 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zane

Stayed 1 night in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent, food excellent, bedding and towels and products excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

H

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good service in a very nicely renovated hotel. Good breakfast and reasonable prices
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place. Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little boutique hotel with plenty of gathering space when traveling with others. The not so secret garden is an awesome place to eat, drink and socialize. The staff are so nice and helpful!
Stayed 2 nights in Aug 2024

10/10 Excellent

nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to town but in a nice quiet area. The rooms were excellent and everything of high quality. The pub itself was lovely, a very cool and unique place to stay.
Stayed 3 nights in Jul 2024

4/10 Poor

Laura

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our check in was lovely, as was the waitress service at breakfast but for £260 the room was in a poor state and definitely not worth the money paid. We have written an email to the property to explain our disappointment. The room was dirty and in need of some immediate maintenance and we had no hot water at all during our stay (had cold showers for our daughters graduation) We reported this but received no response at all. The poor breakfast waitress was running around trying to do everything in her own at 8:30am in the morning. Absolutely not £260 of accommodation I’m afraid. Beautiful building but not looked after or maintained.
Stayed 1 night in Jul 2024

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Monnie

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute & Cosy
Lovely room, super comfy bed with quality amenities & furnishing. As a solo traveller I was a bit uncertain about no night staff/security but I felt safe & secure in the end. Would stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Sivambigai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and in a nice location. Friendly staff and helpful :)
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, Ive stayed at citygate a few times and always very happy. The rooms are clean but cosy, with a luxury feel
Stayed 1 night in Mar 2024

8/10 Good

craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Rooms nice and tidy Sky to a bonus Breakfast was nice Only downer was I was locked out of room due to door lock battery dead and had to move rooms for my second night. I was only out of my room for 20-3ins so again. On issue, staff did what t
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Stayed 1 night in May 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Michael

Stayed 1 night in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nicely appointed room and nicely decorated. A bit of wear and tear but otherwise very good
Stayed 1 night in May 2024

10/10 Excellent

Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the property was amazing. The pub/restaurant was cozy and beautiful. Our room was comfortable and very clean. The staff were very attentive and helpful. We had issues with our tv and also transportation issues due to train strikes. The staff helped us immediately and made our stay very enjoyable. Lastly, the breakfast was amazing. Thank you !!
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Comfortable room in the heart of the city. We enjoyed our stay here!
Stayed 1 night in May 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely city centre hotel
Really nice hotel near the city centre. Very short walk away from train stations (Exeter Central and Exeter St David's) and the cathedral. The room was a great size and very clean. There was also some complimentary port and flapjacks which was a lovely surprise when we arrived. The breakfast was really tasty and decently priced (£15 for a cooked breakfast, unlimited hot drinks, and a small continental breakfast buffet). Only negative for me was that it was sometimes quite hard to find a member of staff. There was no one on the reception desk when we wanted to check in/out, but managed to get someone from the bar to help us both times. Staff were very friendly - just a bit elusive!
Stayed 1 night in Apr 2024