A meeting room, concierge services, and express check-out are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Housekeeping is available on request.
The Gissons Hotel offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The Gissons Hotel features a garden, concierge services, and express check-out. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site, along with a car charging station.
The Gissons Hotel has designated areas for smoking.
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free uncovered self parking on site
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Business services
Meeting room
Outdoors
Garden
Accessibility
No elevator
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Desk
Fan
Heating
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 11:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available
Special check-in instructions
The front desk is open daily from 10:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children 6 and younger are not allowed at this property; All guests older than 6 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in fee: GBP 25 (subject to availability)
Late check-in fee: GBP 25 for check-in between 11:00 PM and midnight
Late check-out fee: GBP 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Children 6 years old and younger are not permitted at this property
Property is also known as
Gissons
Gissons Exeter
Gissons Hotel
Gissons Hotel Exeter
Gissons Arms Hotel Exeter
Gissons Arms Hotel
Gissons Arms Exeter
Gissons Arms
The Gissons
Gissons Arms
The Gissons Hotel
The Gissons Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 77 out of 196 reviews
10 - Excellent
77
Rating 8 - Good. 56 out of 196 reviews
8 - Good
56
Rating 6 - Okay. 28 out of 196 reviews
6 - Okay
28
Rating 4 - Poor. 18 out of 196 reviews
4 - Poor
18
Rating 2 - Terrible. 17 out of 196 reviews
2 - Terrible
17
8.2/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Appleton
Business traveler
Feb 1, 2026
Liked: Cleanliness, staff & service
Very good
Appleton
Stayed 1 night in Jan 2026
4/10 Poor
Elizabeth
Jan 20, 2026
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No one on reception. All keys left on desk with bits of paper with full names on them. I think I was the only female in quite a number, which clearly had my room number visible. Not great safety wise.
Key did not work. Had to traipses down steep stairs and narrow corridors to phone then use master key and wait a couple of hours for working key to be sorted. In the meantime received phone call, text and WhatsApp from the hotel trying to contact another guest with issues.
Restaurant and car shut. Clearly from reviews this is a long term permanent thing.
Large car park with electric charging but really poor lighting by a derelict part of the hotel, with broken barriers. Did not feel safe as a lone female.
Room good size and modern, but floor hadn’t been mopped and toilet brush was disgusting.
No tea spoons to make a drink. No bedside light so just the very bright downlighting or nothing.
Could be so much better if someone was on site and a bit of effort put in
Elizabeth
Stayed 1 night in Jan 2026
6/10 Okay
ALAN
Business traveler
Jan 16, 2026
Room was good no bar or dinning area what I mean is no food or drink was available at all out side carpark area was very dark no lights at all. Not great for winter mornings not sure if I would stay again
ALAN
Stayed 2 nights in Jan 2026
6/10 Okay
Andre
Jan 14, 2026
Liked: Cleanliness
Andre
Stayed 1 night in Jan 2026
10/10 Excellent
Vaida
Business traveler
Dec 29, 2025
Liked: Cleanliness, staff & service, amenities
Room was spotless and clean
Vaida
Stayed 2 nights in Dec 2025
6/10 Okay
Gavin
Dec 22, 2025
Liked: Cleanliness, staff & service, amenities
Staff were great. Heating didn't work in the room nor the bedside lamp.
Our room was clean and lovely and warm. Free parking directly next to the hotel was great especially as we arrived late in the evening. The receptionist was polite and friendly.
Main downside for us was the noise of the motorway as we are light sleepers and our room was at the front but we did eventually get to sleep. Would suggest good ear plugs!
The restaurant was still closed when we went but as we had rung ahead we had brought breakfast with us.
Would stay again as the price was very reasonable for one night.
jabeen
Stayed 1 night in Dec 2025
8/10 Good
Glen
Business traveler
Dec 12, 2025
Liked: Cleanliness, staff & service, amenities
Lovely rooms , nice and warm , great comfy Bed, big shower with plenty of hot water.
Only lost one Star as the bar and restaurant were not open due to Renevation.
Overall a great 3 night stay
This hotel has budget prices, with 5 star service. The staff are accommodating and polite. The hotel is clean and looks modern. Thank you Series ( sorry might have spelt name wrong) because of your brilliant hosting skills i will be returning to this hotel. Only 25 mins from Torquay sea front
Our first night was great- room was stocked with tea coffee milk etc , hair /body wash. however the next morning we had a member of staff enter our room despite having the do not disturb sign on, possibly due to another resident turning it around in the night? So not blaming them at all. We went out for the day and came back to find two people smoking weed in the car park which in turn had made our room stink as our (tiny) window was open during the day. Our tea and coffee etc had not been restocked throughout the day either so had to buy more. There was visible mould and cracks in the bathroom as well as an exposed wire on the towel heater. The lino was coming up of the floor and was squeaking. We felt uneasy as our door would not lock and ended up leaving a day early and going to a premier inn. The bar and restaurant was advertised but never seemed to be open, also seemed like no staff were available at all. We also rang the hotel after the doors were locked and they gave us the code without even taking our name or proof we were staying which didn’t make us feel too safe at all.
Amy Jean
Stayed 2 nights in Dec 2025
8/10 Good
Ann
Dec 7, 2025
Liked: Cleanliness, staff & service, amenities
Staff pleasant
Room very well lit, which is a bonus.
Ann
Stayed 1 night in Dec 2025
8/10 Good
Joanne
Business traveler, Traveled with partner
Dec 4, 2025
Disliked: Property conditions & facilities
Quick prompt check in.
Joanne
Stayed 1 night in Dec 2025
6/10 Okay
Russell
Dec 2, 2025
Russell
Stayed 1 night in Nov 2025
10/10 Excellent
Neil
Traveled with family
Nov 30, 2025
Liked: Cleanliness, staff & service, amenities
Friendly reception, very clean room, good TV and facilities. Nice big shower.
The manager was absolutely lovely explained everything that we needed to know, helped with booking my car in and extended our stay more than once due to having work done at our home.
The room was lovely and clean and the house keeper she was lovely and friendly.
Would stay again with out a doubt
Shame for no bar and dining. Thanks for ask us to go next door hotel for dinner.
Douglas
Stayed 3 nights in Aug 2025
6/10 Okay
Craig
Traveled with partner
Aug 31, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
The gentleman who checked us in was nice, though it seems he may have been the only member of staff at the hotel as he mentioned working housekeeping duties too?
The restaurant was closed for refurbishment so we walked round to the hotel next door for food.
The rooms were noisy, we could hear a fellow guest snoring through the wall.
A perfect hotel, as a base to explore the local area, or if on route to Cornwall.
Certainly value for money, and would use again if I needed to.
Though there are very little facilities in the local area (Walking Distance) for families, but ideal for somewhere to sleep after days out.