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White Hart, Exeter by Marston's Inns

3.0 star property

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Photo gallery for White Hart, Exeter by Marston's Inns

Reception
Courtyard
Daily full breakfast (GBP 8.25 per person)
Front of property
Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
66 South Street, Exeter, England, EX1 1EE
  • Exeter's Historic Quayside
    ‪1 min walk‬
  • Exeter Cathedral
    ‪3 min walk‬
  • University of Exeter
    ‪14 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Studio Suite

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Basic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property amenity

Holiday Inn Express Exeter - City Centre by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (955)
$87 nightly
The price is $87 total
includes taxes & fees
Holiday Inn Express Exeter - City Centre by IHG

About this property

White Hart, Exeter by Marston's Inns

3-star Exeter hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
White Hart, Exeter by Marston's Inns offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 5 meeting rooms are available. This Exeter hotel also offers a terrace and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

White Hart, Exeter by Marston's Inns is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM.
White Hart, Exeter by Marston's Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 10 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 8.25 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Large vehicles cannot be accommodated at the property.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.25 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

White Hart Hotel Exeter
White Hart Exeter
White Hart Hotel Marston's Inns Exeter
White Hart Marston's Exeter
White Hart Hotel by Marston's Inns
White Hart, Exeter by Marston's Inns Hotel
White Hart, Exeter by Marston's Inns Exeter
White Hart, Exeter by Marston's Inns Hotel Exeter

White Hart, Exeter by Marston's Inns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 442 out of 1007 reviews
Rating 8 - Good. 380 out of 1007 reviews
Rating 6 - Okay. 121 out of 1007 reviews
Rating 4 - Poor. 43 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Michele

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were helpful. The bed was ok and the shower was excellent. The rest of the bathroom was in poor condition, with peeling paint, noisy toilet and sink that didn't drain properly. The window blind was pretty grim (filthy and torn).The light over the mirror did not work and several bedroom lamps didn't either (apparently due to a power surge earlier in the day). The bathroom was also very cold, as the heated towel rail wasn't working. People sat outside the window smoking and the smell often came in, plus the walk to the room was very tricky with luggage, due to endless flights of stairs and heavy doors. Would have been great if someone could actually show to the room and maybe carry a case? Both dinner and the veggie breakfast were excellent. I believe the Inn is currently having renovations throughout and based on that, I would stay again, but defintely in a renovated room! Re parking £5 was very reasonable but as I was unable to collect my car by 2pm the following day, I had to pay twice (despite not checking in until 4.30pm). I would have liked 24 hour parking available from check in. All-in-all... definitely needs improvement in some areas but the renovations seem promising and the location was great, so will consider staying again.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 3 night stay. 1st night noisy outside and a bit inside. 2nd night less noisy 3rd night quiet The cooked breakfast was fine, but no cereals or pastries or juices offered. White Hart has previously included everything as a part of breakfast as there are various options.
Stayed 3 nights in Feb 2025

6/10 Okay

Ashton

Traveled with group
Stayed 1 night in Feb 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Craig

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel is in a good position for access to the city centre but the room was poor (108) carpets were rotting away in places, puddle in the bathroom from a leaking radiator curtains and window frames dirty and mouldy room furniture looked like it had been taken out of a skip. Music started around 02.00 from somewhere near and continued until 05.00. Bed and towels were clean and the staff were polite and friendly but wouldn't stay there again.
Stayed 1 night in Feb 2025

6/10 Okay

Aleks

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Historic
Stayed 1 night in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Stayed 2 nights in Feb 2025

8/10 Good

Luise

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities

Tired

Beautiful old building for the pub/restaurant/foyer. Rooms themselves were in a 70s brick building that was extremely tired. Having workmen drilling and hammering from 8am was also not ideal.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay, although room was abit dated, need a lick of paint on the walls, besides that staff were amazing from checking in, to the food we had and service was second to none, we will definitely stay again.
Stayed 1 night in Feb 2025

8/10 Good

Juliet

Liked: Cleanliness, staff & service, room comfort
Overnight in Exeter. Very central location, with cheap parking
Stayed 1 night in Feb 2025

4/10 Poor

Linda

Disliked: Property conditions & facilities, room comfort

Very disappointing

On arrival I opened the wardrobe door room 204 and doorknob came off in my hand. I reported it next morning along with plus hairdryer holder falling off the wall. 3 days later neither things had been rectified despite reminders to the staff and the doorknob has just been left hanging as it was before.On 5th night I went to have a shower and water started dripping from the centre spotlight in the shower making it unsafe to shower. I reported it to reception manager who said he would look into it. I said I wanted access to a room with a shower but by then I didn't have time to shower as was being collected to go to a retirement party. Manager Ollie said he'd pass on the details to the night porter snd gave me a key to room 3. I arrived back at the hotel later that evening to find that the night porter had not been informed. Ollie was still there and said he'd looked at the shower and the problem was condensation which it was definitely not as I'd only just turned the shower on when the water leaked down. I slept in room 204 showered in the new room next morning before going out to church at 9am. I packed my suitcase when I got back and left it at reception as it was too heavy and difficult to move it to room 3 up and down several winding stairs on other side of the hotel. 11pm that night I was woken by knock on my door which was quite disturbing in itself! It was staff member Louise saying they had no record of room 3 being checked in!!
Stayed 6 nights in Jan 2025

4/10 Poor

Barrie

Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Convenient for city. Room cold as radiator not working and made a noise all night. Comfy bed. TV didn’t work. Nice towels and beddibg
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room. Comfortable bed.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Stayed 1 night in Jan 2025

2/10 Terrible

David

Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

I had a really comfortable stay, no frills accomodation but very comfortable and a great shower. Special mention should go to the receptionist (Olie I think?) a fantastic warm and friendly welcome, he is a real credit to your establistment.
Stayed 1 night in Jan 2025

10/10 Excellent

PAUL

Stayed 1 night in Jan 2025

10/10 Excellent

ANTONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chris

Great deal. Thankyou
Stayed 1 night in Jan 2025